6 Replies Latest reply: May 3, 2012 10:29 AM by Diego_Intel RSS

Videos not displaying picture and Direct3D games wont show picture

craigbrian Community Member
Currently Being Moderated

I formatted my moms harddrive last month and re-installed windows because Windows Update wouldn't work and drivers were missing and failing

 

she has a Gateway NV58 Notebook with Windows Vista Home Premium 64 bit

 

then sometihng happened last week with her anit vurs it wasn't compatiable with her computer and I DIDNT TRY unsintalling it

so I remformated it and reinstlaled Windows Vista agian and fully updted it isntaleld Service Pack 2

 

I installed Mobile Intel(R) 4 Series Express Chipset Family

 

Driver Version:      8.15.10.2302\
now NO VIDEOS WILL OAD therw will be only adui
I tried it with VLC Player
Windows MEdia Player
Quicktime Player

 

theres no video I have trired multiple videos, Youtube videos sometimes work and CERTIAN PC games work.

 

but anytihng that used Direct3D wont display

 

I have tried unsitlaling the  Mobile Intel(R) 4 Series Express Chipset Family from Program and Features THEN IT WORKED ythere was video but then my screens lighting was werid and PC games that used Direct3d said "Direct3D couldn't load"

 

so I need a diffrent Graphics Driver this one isnt working

 

 

 

 

 


heres the log

 

 

Intel® Graphics Media Accelerator Driver for Mobile Report
Report Date:               4/26/2012
Report Time[hr:mm:ss]:          17:19:56
Driver Version:               8.15.10.2302
Operating System:          Vista  Service Pack 2(6.0.6002)
Default Language:          English (Canada)
DirectX* Version:          10.0
Physical Memory:          4024 MB
Minimum Graphics Memory:     64 MB
Maximum Graphics Memory:     1759 MB
Graphics Memory in Use:          74 MB
Processor:               Intel64 Family 6 Model 23 Stepping 10
Processor Speed:          2094 MHz
Vendor ID:               8086
Device ID:               2A42
Device Revision:          07
*   Accelerator Information   *
Accelerator in Use:          Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS:               1718.0
Current Graphics Mode:          1366 by 768
*   Devices Connected to the Graphics Accelerator   *
Active Notebook Displays: 1
*     Built-in Display     *
Monitor Name:               Generic PnP Monitor
Display Type:               Digital
Gamma Value:               2.2
DDC2 Protocol:               Supported
Maximum Image Size:
Horizontal:               13.39 inches
Vertical:               07.48 inches
Monitor Supported Modes:
1366 by 768 (60 Hz)
Display Power Management Support:
Standby Mode:               Not Supported
Suspend Mode:               Not Supported
Active Off Mode:          Not Supported
Raw EDID:
00 FF FF FF FF FF FF 00 30 E4 01 CF 00 00 00 00
00 12 01 03 80 22 13 78 0A AB B5 9F 59 54 96 26
16 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 3E 1C 56 A0 50 00 16 30 30 20
35 00 58 C2 10 00 00 19 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 FE 00 4C
47 20 44 69 73 70 6C 61 79 0A 20 20 00 00 00 FC
00 4C 50 31 35 36 57 48 32 2D 54 4C 45 31 00 DC
* Other names and brands are the property of their respective owners. *



EDITED............................. only SOMETIMES youtube videos load with a picture sometimes theres only sound

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