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  • 75. Re: Firmware update now available - Addresses Bad Context 13x Error
    mauldi Community Member
    Currently Being Moderated

    Can anyone help me here? My SSD is Intel 320 300 GB with latest firmware. Yes, I updated the firmware following Intel's recommendation to avoid bad context issue. But apparently the issue is still there. Here's my story : my laptop got blue screen, and laptop wouldn't go to booting. So, I must turned off the laptop, hoping it would go to booting. But it was not the case. Error message appeared : SMART Hard Disk Error. Hard Disk 1 (301). Checking the SSD ON another laptop, I found that the capacity is only 8 MB. Trying to detect it using intel toolbox, SSD isn't shown. How to manage back to 300 GB ? I've tried several softwares that provide secure erase, but it didn't help :-( . Thank's in advance.

     

    Edit : Finally, I've managed to get 300 GB again. Did it by using Intel SSD toolbox and a desktop PC (apparently Intel SSD toolbox can only read SSD which is attached to motherboard. Previously I just used laptop and connecting SSD on USB port). Once it was detected, I just run "secure erase" after power-cycled SSD while Intel SSD toolbox was running (to disable "ATA password on SSD 'though I didn't set it) since message "ATA password is enabled" appeared.

     

    Edit2 : Don't forget to restart desktop PC to make changes into effect. Without restarting desktop PC after doing "secure erase", no changes would be seen.

  • 76. Re: Firmware update now available - Addresses Bad Context 13x Error
    rrawer Community Member
    Currently Being Moderated

    Thanks for that hint I will try it with my SSD 320 300GB.

     

    It's the second now which schowed the saem buf after I had to Power doen my Dell Latitude E6400 running Winows 7 Pro x64.

    The first time I waited until the Firmware of 18.8. was out an dupdated ok, But two days later I had to power down and thedrive was not detected any more neither on the Laptop nor on otehr PCs. Then I got a replacement, restored an old backup and everythin seemd ok for a day- even sever limes taking out the battery and powering down by pressing the power button for a long time. I tried this servel tiome sunder differnet conditions without negative gesults. then afte rthe Laptop was running for half an hour I had Hard rweset again and this time the Drive could not be detected again.

    This is very frustrating especially when the adds always sell us how the 320 was optimized against data loss in power down situations... - maybe I shoudl try to get it replaced to a SSD 510 - I will miss the extra 50GB but maybe that one is more stable...

     

    Rainer

  • 77. Re: Firmware update now available - Addresses Bad Context 13x Error
    Desiderius Community Member
    Currently Being Moderated

    The 64pieces 160GB 320er SSD now in productive conditions for over an month. No 8Mb Bug occur again and my customer told me that the speed is fantastic. At the moment we are really happy with 320er SSDs in servers.

     

    Greetings Dediderius

  • 78. Re: Firmware update now available - Addresses Bad Context 13x Error
    easydone Community Member
    Currently Being Moderated

    Thanks for the update desiderius.

    I have 4 320 drives in RAID configuration, haven't had a problem wit them yet.

    (fingers crossed)

  • 79. Re: Firmware update now available - Addresses Bad Context 13x Error
    colonelpanic Community Member
    Currently Being Moderated

    After wrestling with this all day I can confirm the recommendation that these Intel 320 SSD drives should NOT be used with a Mac.  Ever.

     

    I had the drive suddenly die while waking from sleep this morning, discovered the 8MB bug, called Intel, downloaded the firmware update ISO.

     

    The firmware updater on the ISO only sees drives on the Internal SATA bus, by the way... useless if you're in mid-recovery and have moved your defective Intel SSD to USB or other external interface on a functional computer.

     

    The OSX Lion Disk Utility cannot manipulate this drive at all once it fails.  To my knowledge there are NO Mac OSX utilities that can affect this problem.

     

    Furthermore, the DOS-based Firmware Updater cannot actually do anything to the drive on a Mid-2011 MacBook Pro.  Sees the drive, lists it as having a "BAD_CTX" serial number, and complains that it cannot complete the drive firmware update because it's password protected, which is of course false.

     

    I'm sorry Intel, I am not about to purchase a copy of Windows, install Bootcamp (on what drive, exactly?) and run some windows-only app to try and recover my drive so that I can then run your DOS utility to upgrade the firmware on your dubiously reliable Solid State Drive.

     

    Ironic, really, considering that reliability, next only to speed, was my major motivator for purchasing a $600 SSD in the first place.

     

    Thanks for nuking my data, Intel!

  • 80. Re: Firmware update now available - Addresses Bad Context 13x Error
    mauromol Community Member
    Currently Being Moderated

    colonelpanic, I think your problem is not the Mac, but rather the fact that you should secure erase the drive (to recover from the Bad Context situation) before trying to update the firmware. Otherwise RMA your drive to get a replacement. Please have a look to the first post in this thread and note that there other other tools out there to do secure erase without the need to use the SSD Toolbox if you can't.

     

    I tried other SSDs from different brands (OCZ, Corsair) and I must say that the Intel's situation for upgrading the SSD firmware is in any case better...

  • 81. Re: Firmware update now available - Addresses Bad Context 13x Error
    magr01ino Community Member
    Currently Being Moderated

    the problem IS intel by not supporting the mac platform. I had a several month long painful experience similar to this one - took apart and placed the ssd forth and back between my macbook pro and a PC for updating, secure erasing, ... at least 10 times (!) because neither the update tool nor the secure erasing capable tools were supported on my mac (not even under bootcamp).

     

    It's true, the situation is not much better with other manufacturers, but selling a harddrive that simply canot be updated on macs from, say the last 3 years, is not ready for the market in 2011 (my 320 ssd was not even recognized on 2 other PCs).

  • 82. Re: Firmware update now available - Addresses Bad Context 13x Error
    mauromol Community Member
    Currently Being Moderated

    The latest version of the update utility has been made specifically to solve the problems to update on certain Macs! Have you tried it?

    Have a look at http://www.intel.com/go/ssdfirmware

    and see the Release notes for version 1.92. Specifically:

    This revision of the Firmware Update Tool:
     Fixes issues associated with correctly detecting Intel SSDs in Apple* systems.
     Updates Intel SSD 320 Series firmware specific to Lenovo* systems to the most current version.
    No other firmware changes were made from the previous release.

    It has been released on 1 September 2011.

  • 83. Re: Firmware update now available - Addresses Bad Context 13x Error
    prowest Community Member
    Currently Being Moderated

    The issue seems not to be fixed, in fact there are people posting in the intel community forums that they experienced the bug AFTER having updated to the new firmware (http://communities.intel.com/m.... German tech sites have acknowledged this, too: http://www.golem.de/1108/85871...

  • 84. Re: Firmware update now available - Addresses Bad Context 13x Error
    magr01ino Community Member
    Currently Being Moderated

    Of course I tried the "mac compatible"  version, (the first firmware update was supposed to be compatible, too) but none of them found an intel drive on my 2008 macbook pro.

     

    Now I am happy with an ssd from another vendor, a LOT of time (and money for the support hotline to another country) lost.

     

    So much for mac compatibility.

  • 85. Re: Firmware update now available - Addresses Bad Context 13x Error
    savage22 Community Member
    Currently Being Moderated

    This issue is NOT resolved. Best advice is to backup your data and trash the drive before it fails. 200 dollars wasted. Never again, Intel.

  • 86. Re: Firmware update now available - Addresses Bad Context 13x Error
    SFR Community Member
    Currently Being Moderated

    Agreed - problem is NOT resolved. I am on the latest firmware and have experienced this issue. Complete data loss, fixed by secure erase. GParted showed the partition size of 8MB. Intel Firmware Upgrade Utility showed BAD_CTX serial. This is despite having the most current firmware in place from the factory... I didn't even have to upgrade to the latest firmware, it was already installed and STILL failed. Received drive with a new computer just 8 weeks ago, brand new, custom built online. I created a new post in the discussion area to address this problem on the latest firmware.

     

    Tried talking to Intel support, got blown off because my drive came in a Lenovo laptop. Despite the SSD Toolbox being expanded to support this particular drive in Lenovo systems (according to the release notes), tech support still informed me that he couldn't help me with my drive whatsoever. Lenovo confirmed for me that I do in fact have the latest firmware on the drive but that no such bugs have been reported that shrink the drive to 8mb and cause a BAD_CTX error. They'll replace the drive but that is about it.

  • 87. Re: Firmware update now available - Addresses Bad Context 13x Error
    Oberlin Community Member
    Currently Being Moderated

    I am sitting here with another brand new "Bad Context 13x Error" Drive (320 series, 160 GB).

    It was bought with the latest firmware update installed.

    The problem is NOT solved and it is not possibel to do anything with the drive.

    Intel, please wake up and get serious with another firmware update that will solve the problem once and for all ...

  • 88. Re: Firmware update now available - Addresses Bad Context 13x Error
    Steve Cook Community Member
    Currently Being Moderated

    Hi all,

     

    I'm not sure if i'm in the right place here, but I have a 320 series 160Gb that is exhibiting the "Bad Content 13x" bug. This drive only 4 months old and is running the current firmware (4PC1LE04), I have tried running the latest Toolbox and of course it will not update (as I have the current version already), does anyone know an alternative way around this problem? I need to save the data, after that Intel can have it back.....

     

    ANY input would be greatly appreciated....

     

    Thanks all...

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