3 Replies Latest reply: Apr 9, 2012 1:33 PM by Flying_Kiwi RSS

    Driver install failure when intalling Intel Rapid Storage Technology

    bobsmon


       

       

      Using a DP35DP mb with RAID 5 with three disks.  One of the drives failed and installed a new drive.   Trying to install Rapid Storage Technology service to have the RAID rebuild itself.

       

      The RST install fails on Installing the Driver for the Chipset version 11.0.0.1032.

       

      The setup program failed to install one of more device drivers

      Setup will exit.

       

      Need to get this down soon before another drive fails

       

      Bob

        • 1. Re: Driver install failure when intalling Intel Rapid Storage Technology
          Flying_Kiwi

          I don't have that board but my DG45ID with 4 identical drives in a RAID 0+1 configuration takes care of drive replacements automatically from within the RAID functionaility of the BIOS (without needing to have any RST software installed at all). You just power down, swap the defective drive for a blank known good one (I'm not even sure it has to be blank) and on the next boot the BIOS will warn you about the degraded RAID but it still boots up. In the background the BIOS will do its thing and rebuild the RAID volume (although it may take quite some time so leave the PC on for a couple of days). Perhaps this is different for your board (or with RAID 5) but have you tried this - if so, what did the BIOS report on POST (both immediately after turning it on with the new drive and after a couple of days left powered on)?

           

          What RAID software (if any) did you have installed on the system before the drive failed? The version number of RST you've given isn't listed in the download section of Intels website for your board here: http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=Intel%c2%ae+3+Series+Chipset+Boards&ProductProduct=Intel%c2%ae+Desktop+Board+DP35DP

           

          You may find it simpler to just replace the drive and reinstall everything from scratch using backups if it's not rebuilding itself automatically - you have got backups of your important data haven't you?? Having a RAID setup (even with redundancy) does not mean there's no need to backup valuable data periodically because there can be many situations where that RAID volumes redundancy won't be any help at all eg simultaneous multiple drive failures from a power surge and motherboard failure are two common cases.

          • 2. Re: Driver install failure when intalling Intel Rapid Storage Technology
            bobsmon

            In the past I have had bad experiences with rebuilding raids in the BIOS and prefer using the Windows Utility when possible.  I installed version 10, but it looks like I should have installed 9.  Should I roll back the driver, uninstall 10 and then install 9.  Just worried that if I roll back the drivers I might screw up the RAID

             

            Thanks for your assistance

             

            Bob

            • 3. Re: Driver install failure when intalling Intel Rapid Storage Technology
              Flying_Kiwi

              bobsmon wrote:

               

              In the past I have had bad experiences with rebuilding raids in the BIOS

              What I meant is that the native RAID functionality in (at least) my boards BIOS AUTOMATICALLY took care of things after a long period of time - ie no action was necessary. Is this a possibility for you or is the PC currently unusable in its current state?