Do to the fairly complex system configurations seen on this issue, it is difficult for me to reproduce the failure in my lab. There is a newer driver that may possibly impact what is seen with the older driver. If anyone can test the current driver and report back you can download it here:
Thank you so much for signing in on this thread and trying to help us.
I realize that reproducing this on demand is hard.
In fact today I wanted to see the different behavior of the crash by turning off Windows Error Reporting (WER)
in an attempt to make the crash a bit easier for the family, so they don't need a keyboard to continue, but I had a hard time reproducing it myself.
The driver you have mentioned has been out there for some time and I have already tested with that.
Initially with worse results (http://communities.intel.com/message/144660#144660) , but later this turned out to give the same results.
The 2559 driver has a strange history, as it has an original date in October, whereas your link has a date of december.
So if you are saying that this IS in fact a newer/changed driver, it is worth a try.
Also, to help you narrow down, I believe (but cannot confirm) that the crash is related to the WTV video format.
I have never seen the crash with any other video format, even BluRay.
So if that will help, I'm happy to save a recording (WTV) which has a tendency to crash when playing it (especially when skipping through it).
I would still say that I have a pretty standard config, with very little extra's from a hardware point of view and the tuners don't seen to make a difference.
I will be traveling for the next week, so cannot do any testing until next week thursday.
It was later posted in the Mainboard section, the driver itself is dead old dated 21.10.2011. In the graphics section the driver was removed for some reason. Intel don't like posting new drivers for older hardware. You have to use leaked drivers currently.
This is newer. You need HD2000 or higher. I doubt it will help but who knows.
In the meantime I have found the v2622 new driver from the Intel site.
This driver didn't bring any difference in experiencing this problem.
Also I have put asside a recording from a HD channel, where this problem regularaly occurs (in Live TV as well as in the recording).
And I'm in the process of sharing this with Intel Support, hoping that this will allow them to reproduce the problem.
Still no progress with Intel. I have a test recording pending upload, but I the FTP site Intel has given me, does not provide me access.
I'm guessing I need to have some kind of access, but Intel has remained silent for the last 3 weeks.
I also wonder why this thread is marked as "Assumed Answered". While this seems true for the 64bit users, the 32bit environment is still the same.
any news about the ftp proccess ?
i recently saw that under windows update there is a newer driver than from the intel web side.
Its Version 188.8.131.5253
if you want to manually download this driver goto http://test.catalog.update.microsoft.com/v7/site/Home.aspx
and search for Intel HD 2653 and pick the right one (x86/x64/AMD etc..)
Maybe this one helps, I have installed the driver some minutes ago, so i can’t say anything, it could take some
days as the error is very sporadic.
I've only heard once from Intel and have since pinged them a few times trying to get the FTP location to open up so that I can submit my test recording.
My hopes for Intel easily reproducing it is low, under normal usage it is sporadic, with a test recording I can ususally force it, but sometimes it just doesn't crash and I doubt if Intel will be that patient
Thanks for the tip on the new driver, assuming this driver will land in the Intel download center too.
Will also test it and report back.
Sorry Dan, for the delay, I've been travelling. Yes we can share a recording, that would be a good test.
The repro steps are mainly patience.. :-) and it probably means that you will get pretty tired of watching and browsing throught the same recording over and over again. Yet, it would be interesting to see that in case we share a recording if we can force the problem on both ends.
I've had exact the same error...
Crashes occoured when switching channels, starting recorded programs, rewinding/fastforwarding in recorded programs.
Allmost every time using mce....
4 days ago I installed the new Intel HD Graphics driver version 184.108.40.20653.
Since I have not seen any igdumd32.dll error at all.
I've switched channels repeatedly... fastforwarded on and on.... no error.
Everything points to my problem is solved.
Hope many of you will experience similar :-)
Win 7 Home SP 1 32 bit
Intel Core i3-2100 cpu 3,1 ghz
4 gb DDR3 ram