1 2 Previous Next 28 Replies Latest reply: Sep 12, 2012 10:32 AM by JASON TAN Go to original post RSS
  • 15. Re: Intel Multi-Server Manager Experience
    GuyE Community Member
    Currently Being Moderated

    I've just downloaded and installed the ASC patch for Windows. I watched the script stopping and starting the IASC Service Manager service and can see that the datamanager.dll file in the root of the ASC folder has been updated to the June 23 version. Unfortunately I still get no mail alerts despite events showing up in ASC when I pull one of the power cables.

  • 16. Re: Intel Multi-Server Manager Experience
    Currently Being Moderated

    "As for the S5000PAL issue, have you tried updating the FRU information of the system board & then clearing SEL as well as deleting entries in the

    IASC/MSM database ?"

     

    Could you point me in the right direction for accomplishing these tasks?

     

    Thanks.

  • 17. Re: Intel Multi-Server Manager Experience
    JASON TAN Community Member
    Currently Being Moderated

    Jweage, the path possibly goes back to the operating system as it is currently not supported (even if it is a derivative of RHEL).

     

    Thanks for the log file, I can feed this back to see if there was anything we missed when we created the patch. Although I can confidently state that we did test the functionality and it worked in our test environment.

     

    As for changing the password of IASC/MSM via command line, my understanding is that it is not currently supported. Good feature request though.

  • 18. Re: Intel Multi-Server Manager Experience
    JASON TAN Community Member
    Currently Being Moderated

    Jcfs, to update the FRUSDR of the board, go to http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19587&lang=eng , this is a system update package for the platform you are using.

     

    To clear the SEL, run the SELVIEW utility & perform a clear function. Details are in the readme file.

     

    On the IASC/MSM DB, go to the System->Events-> you can select all & then perform a delete function.

  • 19. Re: Intel Multi-Server Manager Experience
    JASON TAN Community Member
    Currently Being Moderated

    GuyE, thanks for the information, we will investigate.

  • 20. Re: Intel Multi-Server Manager Experience
    JASON TAN Community Member
    Currently Being Moderated

    Jweage, we did a test & generated a successful SMTP log.

     

    Can you please also try the following command ?

     

    telnet  [email server ip address] 25    //the email server should respond as “ 220 xxxxxx  ESMTP”

    EHLO  [IP address of the client has IASC]    // email server responds as “250-xxxxxxx, 250-SIZE xxxxxx, 250 AUTH LOGIN”

     

    If “EHLO” is fail, try the command “HELO”, or “HELO [client IP address]”

  • 21. Re: Intel Multi-Server Manager Experience
    jweage Community Member
    Currently Being Moderated

    Here is the output from the mail server:

     

    [root@vs2 ~]# telnet srv1.ansa-usa.com 25
    Trying 192.168.3.31...
    Connected to srv1.ansa-usa.com (192.168.3.31).
    Escape character is '^]'.
    220 srv1.ansa-usa.com ESMTP Postfix
    EHLO 192.168.2.222
    250-srv1.ansa-usa.com
    250-PIPELINING
    250-SIZE 25000000
    250-ETRN
    250-ENHANCEDSTATUSCODES
    250-8BITMIME
    250 DSN

  • 22. Re: Intel Multi-Server Manager Experience
    GuyE Community Member
    Currently Being Moderated

    Hi Guys, Any movement on the email notification issue? I'm still keen to get this going as ASC is the best server management product for our environment.

    You mentioned in an earlier post in June that a new version was being scoped. What's happening with that?

    Cheers, Guy

  • 23. Re: Intel Multi-Server Manager Experience
    JASON TAN Community Member
    Currently Being Moderated

    Hello, we have not released a new Intel(R) Multi-Server Manager version to date, the new version when released will be available at http://www.intel.com/p/en_US/support/highlights/server/sysmgmt

  • 24. Re: Intel Multi-Server Manager Experience
    Currently Being Moderated

    Hi All.

    How about e-mail notification on ASC now?


    I have installed ASC v. 5.0.0.15 on S5520UR with  Microsoft Windows Server 2008 R2 Standard Edition SP1,

    64 bit and found that e-mail configuration in ACS do not work!

    Our mail server on port 25 doesn't require authentication but ASC requires us to put something in username and password fields. Putting something leads to disconnecting the mail session.

    Our mail server have SSL authentication on port 465 but ASC says error on typing "mailserver.my.com:465".

    It is very strange for Intel corporation server product that it does not work, is not it?

    It works the same in RAID Web Concole 2! There is the tickbox "Server requires authentication" in Raid console, why it is absent it ASC?

    How Email Alerting works in ACS, and how I can configer it?

     

    May be Email Alerting works in Multi-Server Manager 2.0b15?

     

    Thanks.

  • 25. Re: Intel Multi-Server Manager Experience
    Currently Being Moderated

    I just patched IASC, and now I cannot login. After I press LOGIN; it's grayed out for few seconds, and then it returns to standard LOGIN screen. Shame this cannot be simply perfect.

  • 26. Re: Intel Multi-Server Manager Experience
    GuyE Community Member
    Currently Being Moderated

    Hi, As part of a repurposing project I've just wiped an S5500HCV server and put a fresh build of 2008R2 Std on it with SP1 and all the patches. It's a member server that's still in a pretty virginal state with just a couple of file shares containing data files but no applications other than RAID Web Console 2 and Eaton UPS monitoring.

     

    I downloaded Intel ASC v 5.0.0.15 and installed it hoping for a fix to the v4.x email alerting problems already discussed. The installation was straightforward and I rebooted afterwards. The ASC console starts but no data appears. The Windows System Event Log reveals of the following sequence of messages:

    1. Service Control Manager 7036:The Appcore service entered the running state.

    2. ErlSrv 17: Appcore: Erlang machine stopped instantly (distribution name conflict?). The service is not restarted as OnFail is set to ignore.

    3. Service Control Manager 7023: The Appcore service terminated with the following error: The process terminated unexpectedly.

     

    As far as I can see I have a qualifying OS and hardware and have done things right. I've followed the readme instructions and UAC has been off from the first install. I have uninstalled and reinstalled with reboots in between. Same problem. Web searches on the ErlSrv error dont produce much helpful information and there dont seem to be any postings on the Intel Community boards. Any ideas? Thanks, Guy.

  • 27. Re: Intel Multi-Server Manager Experience
    Currently Being Moderated

    Hi,

     

    I have the same problem as GuyE after downloaded Intel ASC v 5.0.0.15 and installed it the Windows System Event Log reveals of the following sequence of messages (every 4 sec):

     

    1. Service Control Manager 7036:The Appcore service entered the running state.

     

    2. ErlSrv 17: Appcore: Erlang machine stopped instantly (distribution name conflict?). The service is not restarted as OnFail is set to ignore.

     

    3. Service Control Manager 7023: The Appcore service terminated with the following error: The process terminated unexpectedly.

     

    My system is Windows 2008 R2 and board S5520HC

     

    any solution ???

  • 28. Re: Intel Multi-Server Manager Experience
    JASON TAN Community Member
    Currently Being Moderated

    This maybe an issue with RAID Web Console & the Intel Active System Console inter-operability. A new drop/build (build 18) was just released @

     

    MSM 2.0 – http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20996

    IASC 5.0 – http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20994

     

    Can you please try it out ?

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