3 Replies Latest reply: Dec 5, 2011 12:50 PM by Jose_Intel RSS

Hot spare disk problem on SRCSASRB

altitune Community Member
Currently Being Moderated

My new RAID 1 array with the OS seem to be faulty. Twice the computer has frozen when I'm using Firefox.

 

The error message was "Hot spare disk problem on SRCSASRB".

 

Suggestions?

 

Asus P5Q PRO, ICH10R, Win 7, OS on two Intel 320 SSDs in the new first RAID 1 array, backup on two WD HDDs in the one-year old second RAID 1 array, Intel Rapid Storage Technology 10.6.0.1002.

  • 1. Re: Hot spare disk problem on SRCSASRB
    Jose_Intel Community Member
    Currently Being Moderated

    Could you please provide us with the system report from the Intel(R) Rapid Storage Technology?

    You can obtain it by going to Help > System Report.

  • 2. Re: Hot spare disk problem on SRCSASRB
    altitune Community Member
    Currently Being Moderated

    Here it is:

     

    (And: I have never had a hot spare disk installed on the system.)

     

    -------------------

     

    System Report

     

    System Information
    OS name:  Microsoft Windows 7 Home Premium
    OS version:  6.1.7601 Service Pack 1 7601
    System name:  ARNE-PC
    System manufacturer:  System manufacturer
    System model:  System Product Name
    Processor:  GenuineIntel Intel64 Family 6 Model 23 Stepping 10 3,166  GHz
    BIOS:  American Megatrends Inc., 2102  

     

    Intel® Rapid Storage Technology
    Kit installed:  10.6.0.1002
    User interface version:  10.6.0.1002
    Language:  Swedish (Sweden)
    Intel RAID controller:  Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
    Number of SATA ports:  6
    RAID option ROM version:  8.0.0.1038
    Driver version:  10.6.0.1002
    ISDI version:  10.6.0.1002

     

    Device Information
    Name:  Array_0000
    Size:  224 GB
    Available space:  0 GB
    Disk data cache:  Enabled
    Number of volumes:  1
    Volume member:  OS
    Number of disks:  2
    Array disk:  CVPR136601SW120LGN
    Array disk:  BTPR136201MM120LGN

     

    Name:  Array_0001
    Size:  932 GB
    Available space:  0 GB
    Disk data cache:  Enabled
    Number of volumes:  1
    Volume member:  Backup
    Number of disks:  2
    Array disk:  WD-WCASY6137106
    Array disk:  WD-WCASY6089704

     

    Name:  OS
    Status:  Normal
    Type:  RAID 1
    Size:  112 GB
    Data stripe size:  64 KB
    Write-back cache:  Disabled
    System volume:  Yes 
    Initialized:  Yes 
    Verification errors found:  0
    Blocks with media errors:  0
    Physical sector size:  512 Bytes
    Logical sector size:  512 Bytes
    Parent array:  Array_0000
    Number of disks:  2
    Array disk:  CVPR136601SW120LGN
    Array disk:  BTPR136201MM120LGN

     

    Name:  Backup
    Status:  Normal
    Type:  RAID 1
    Size:  466 GB
    Data stripe size:  64 KB
    Write-back cache:  Disabled
    System volume:  No
    Initialized:  Yes 
    Verification errors found:  0
    Blocks with media errors:  0
    Physical sector size:  512 Bytes
    Logical sector size:  512 Bytes
    Parent array:  Array_0001
    Number of disks:  2
    Array disk:  WD-WCASY6137106
    Array disk:  WD-WCASY6089704

     

    Disk on port 0
    Port location:  Internal
    Status:  Normal
    Type:  Solid-state drive
    Usage:  Array disk
    Size:  112 GB
    Serial number:  CVPR136601SW120LGN
    Model:  INTEL SSDSA2CW120G3
    Firmware:  4PC10362
    System disk:  No
    Password protected:  No
    Disk data cache:  Enabled
    Native command queuing:  Yes 
    SATA transfer rate:  3 Gb/s
    Physical sector size:  512 Bytes
    Logical sector size:  512 Bytes

     

    Disk on port 1
    Port location:  Internal
    Status:  Normal
    Type:  Solid-state drive
    Usage:  Array disk
    Size:  112 GB
    Serial number:  BTPR136201MM120LGN
    Model:  INTEL SSDSA2CW120G3
    Firmware:  4PC10362
    System disk:  No
    Password protected:  No
    Disk data cache:  Enabled
    Native command queuing:  Yes 
    SATA transfer rate:  3 Gb/s
    Physical sector size:  512 Bytes
    Logical sector size:  512 Bytes

     

    Disk on port 4
    Port location:  Internal
    Status:  Normal
    Type:  Hard disk
    Usage:  Array disk
    Size:  466 GB
    Serial number:  WD-WCASY6137106
    Model:  WDC WD5001AALS-00L3B2
    Firmware:  01.03B01
    System disk:  No
    Password protected:  No
    Disk data cache:  Enabled
    Native command queuing:  Yes 
    SATA transfer rate:  3 Gb/s
    Physical sector size:  512 Bytes
    Logical sector size:  512 Bytes

     

    Disk on port 5
    Port location:  Internal
    Status:  Normal
    Type:  Hard disk
    Usage:  Array disk
    Size:  466 GB
    Serial number:  WD-WCASY6089704
    Model:  WDC WD5001AALS-00L3B2
    Firmware:  01.03B01
    System disk:  No
    Password protected:  No
    Disk data cache:  Enabled
    Native command queuing:  Yes 
    SATA transfer rate:  3 Gb/s
    Physical sector size:  512 Bytes
    Logical sector size:  512 Bytes

     

    Disk on port 2
    Port location:  Internal
    Status:  Normal
    Type:  Solid-state drive
    Usage:  Unknown
    Size:  0 GB
    Serial number: 
    Model:  Optiarc DVD RW AD-7240S
    Firmware:  1.04
    System disk:  No
    Password protected:  No
    Disk data cache:  Disabled
    Native command queuing:  No
    SATA transfer rate:  1.5 Gb/s
    Physical sector size:  0 Bytes
    Logical sector size:  0 Bytes

     

    Empty port
    Port:  3
    Port location:  Internal

  • 3. Re: Hot spare disk problem on SRCSASRB
    Jose_Intel Community Member
    Currently Being Moderated

    - Have you received any errors directly on the Intel(R) Rapid Storage Technology? 

    - Does the issue appear with any other software than Mozilla Firefox?

    - Could you attach a screenshot of the error?

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