6 Replies Latest reply: Oct 26, 2011 4:08 PM by Salem_Intel RSS

Intel DH67VR Desktop Getting Freezed Continuously

ckarvnd Community Member
Currently Being Moderated

Hi I am Aravind,

 

I am facing a strange problem with my new system.It's based on Intel DH67VR.My system freezes during anyone of these events

 

1)Either during startup and immediately after launching a program

2)Freezes in between playing a video with strange sound

3)While opening browser and tying an URL

4)While navigating using a mouse

 

I have replaced the RAM module 4 times and tried two different brands and no relief.Also reformatted my system and loaded Windows xp professional SP3 with minimal applications,still unstable.

 

Given below are the details which I have extracted using Everest.Any suggestion to rectify the issue is highly appreciable

If further information need to be provided,please let me know

 


Computer Type  ACPI Multiprocessor PC



Operating System  Microsoft Windows XP Professional



OS Service Pack  Service Pack 3



Internet Explorer  8.0.6001.18702 (IE 8.0)



DirectX  4.09.00.0904  (DirectX 9.0c)

 


Motherboard:



CPU Type  DualCore , 3100 MHz (31 x 100)



Motherboard Name  Unknown



Motherboard Chipset  Unknown



System Memory  3495 MB



DIMM3: Corsair CMV4GX3M1A1333C9  4 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz)  (6-6-6-16 @ 444 MHz)



BIOS Type  AMI (02/15/11)

 

 

Display:



Video Adapter  Intel(R) HD Graphics Family (1024 MB)



Video Adapter  Intel(R) HD Graphics Family (1024 MB)



Monitor  Samsung SyncMaster P2250(G)/P22500(G)/Magic P2250G (Digital) [22"  LCD] (HMAS600517)



Monitor  Samsung SyncMaster P2250(G)/P22500(G)/Magic P2250G (Digital) [22"  LCD] (HMAS600517)


Multimedia:



Audio Adapter  Creative Audigy SE  (SB0570) Sound Card


Storage:



IDE Controller  Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA  Storage Controller - 1C08



IDE Controller  Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA  Storage Controller - 1C00



Disk Drive  ST2000DL003-9VT166 (1863 GB, IDE)



Optical Drive  TSSTcorp CDDVDW  SH-222AB



SMART Hard Disks Status  OK

 

 

Input:



Keyboard  Logitech HID-Compliant Keyboard



Mouse  Logitech HID-compliant Cordless Mouse

 


Peripherals:



Printer  Microsoft XPS Document Writer



Printer  PrimoPDF



Printer  Send To OneNote 2007



USB1 Controller  NEC uPD720200 USB 3.0 Host Controller



USB2 Controller  Intel Cougar Point PCH - USB EHCI #1 Controller



USB2 Controller  Intel Cougar Point PCH - USB EHCI #2 Controller



USB Device  American Power Conversion USB UPS



USB Device  Generic USB Hub



USB Device  Generic USB Hub



USB Device  Unknown Device



USB Device  USB Composite Device



USB Device  USB Human Interface Device



USB Device  USB Human Interface Device



Battery  APC Battery BackUP

 

DMI:



DMI BIOS Vendor  Intel Corp.



DMI BIOS Version  BLH6710H.86A.0104.2011.0215.1516



DMI System Manufacturer 



DMI System Product 



DMI System Version 



DMI System Serial Number 



DMI System UUID  B3E60ACA-85D311E0-B4C17071-BCD4EF1B



DMI Motherboard Manufacturer  Intel Corporation



DMI Motherboard Product  DH67VR



DMI Motherboard Version  AAG27177-201



DMI Motherboard Serial Number  BTVR120001DR



DMI Chassis Manufacturer 



DMI Chassis Version 



DMI Chassis Serial Number 



DMI Chassis Asset Tag 



DMI Chassis Type  Desktop Case

 


[ BIOS ]


BIOS Properties:



Vendor  Intel Corp.



Version  BLH6710H.86A.0104.2011.0215.1516



Release Date  02/15/2011



Size  1024 KB



Boot Devices  Floppy Disk, Hard Disk, CD-ROM



Capabilities  Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS



Supported Standards  DMI, ACPI



Expansion Capabilities  PCI, USB

 


Motherboard Properties:



Manufacturer  Intel Corporation



Product  DH67VR



Version  AAG27177-201



Serial Number  BTVR120001DR

 


Processor Properties:



Manufacturer  Intel Corporation



Version  Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz



Serial Number  To Be Filled By O.E.M.



Asset Tag  To Be Filled By O.E.M.



Part Number  To Be Filled By O.E.M.



External Clock  100 MHz



Maximum Clock  4000 MHz



Current Clock  3100 MHz



Type  Central Processor



Voltage  1.7 V



Status  Enabled



Socket Designation  LGA1155



HTT / CMP Units  1 / 2

 


[ Caches / L1-Cache ]


Cache Properties:



Type  Internal



Status  Enabled



Operational Mode  Write-Back



Associativity  8-way Set-Associative



Maximum Size  32 KB



Installed Size  32 KB



Error Correction  None



Socket Designation  L1-Cache

[ Caches / L2-Cache ]


Cache Properties:



Type  Internal



Status  Enabled



Operational Mode  Varies with Memory Address



Associativity  8-way Set-Associative



Maximum Size  512 KB



Installed Size  512 KB



Error Correction  None



Socket Designation  L2-Cache

[ Caches / L3-Cache ]


Cache Properties:



Type  Internal



Status  Enabled



Maximum Size  3072 KB



Installed Size  3072 KB



Error Correction  None



Socket Designation  L3-Cache

[ Memory Devices / DIMM3 ]


Memory Device Properties:



Form Factor  DIMM



Type Detail  Synchronous



Total Width  64-bit



Data Width  64-bit



Device Locator  DIMM3



Bank Locator  DIMM3



Manufacturer  A1_Manufacturer0



Serial Number  A1_SerNum0



Asset Tag  A1_AssetTagNum0



Part Number  Array1_PartNumber0

[ Memory Devices / DIMM1 ]


Memory Device Properties:



Form Factor  DIMM



Type Detail  Synchronous



Total Width  64-bit



Data Width  64-bit



Device Locator  DIMM1



Bank Locator  DIMM1



Manufacturer  A1_Manufacturer1



Serial Number  A1_SerNum1



Asset Tag  A1_AssetTagNum1



Part Number  Array1_PartNumber1

[ Memory Devices / DIMM4 ]


Memory Device Properties:



Form Factor  DIMM



Type Detail  Synchronous



Size  4096 MB



Speed  1333 MHz



Total Width  64-bit



Data Width  64-bit



Device Locator  DIMM4



Bank Locator  DIMM4



Manufacturer  Corsair



Serial Number  00000000



Asset Tag  A1_AssetTagNum2



Part Number  CMV4GX3M1A1333C9

[ Memory Devices / DIMM2 ]


Memory Device Properties:



Form Factor  DIMM



Type Detail  Synchronous



Total Width  64-bit



Data Width  64-bit



Device Locator  DIMM2



Bank Locator  DIMM2



Manufacturer  A1_Manufacturer3



Serial Number  A1_SerNum3



Asset Tag  A1_AssetTagNum3



Part Number  Array1_PartNumber3

[ System Slots / J6B2 ]


System Slot Properties:



Slot Designation  J6B2



Type  PCI-E x1



Usage  Empty



Data Bus Width  x16



Length  Long

[ System Slots / PCI Slot ]


System Slot Properties:



Slot Designation  PCI Slot



Type  PCI



Usage  In Use



Data Bus Width  32-bit



Length  Short

[ System Slots / PCIeSlot ]


System Slot Properties:



Slot Designation  PCIeSlot



Type  PCI-E x2



Usage  Empty



Data Bus Width  x1



Length  Short

[ System Slots / PCIeSlot ]


System Slot Properties:



Slot Designation  PCIeSlot



Type  PCI-E x2



Usage  Empty



Data Bus Width  x1



Length  Short

[ Port Connectors / PS2Mouse ]


Port Connector Properties:



Port Type  Mouse Port



Internal Reference Designator  J1A1



Internal Connector Type  None



External Reference Designator  PS2Mouse



External Connector Type  PS/2

[ Port Connectors / Keyboard ]


Port Connector Properties:



Port Type  Keyboard Port



Internal Reference Designator  J1A1



Internal Connector Type  None



External Reference Designator  Keyboard



External Connector Type  PS/2

[ Port Connectors / TV Out ]


Port Connector Properties:



Internal Reference Designator  J2A1



Internal Connector Type  None



External Reference Designator  TV Out



External Connector Type  Mini-Centronics Type-14

[ Port Connectors / COM A ]


Port Connector Properties:



Port Type  Serial Port 16550A Compatible



Internal Reference Designator  J2A2A



Internal Connector Type  None



External Reference Designator  COM A



External Connector Type  DB-9 pin male

[ Port Connectors / Video ]


Port Connector Properties:



Port Type  Video Port



Internal Reference Designator  J2A2B



Internal Connector Type  None



External Reference Designator  Video



External Connector Type  DB-15 pin female

[ Port Connectors / USB1 ]


Port Connector Properties:



Port Type  USB



Internal Reference Designator  J3A1



Internal Connector Type  None



External Reference Designator  USB1



External Connector Type  USB

[ Port Connectors / USB2 ]


Port Connector Properties:



Port Type  USB



Internal Reference Designator  J3A1



Internal Connector Type  None



External Reference Designator  USB2



External Connector Type  USB

[ Port Connectors / USB3 ]


Port Connector Properties:



Port Type  USB



Internal Reference Designator  J3A1



Internal Connector Type  None



External Reference Designator  USB3



External Connector Type  USB

[ Port Connectors / J9A1 - TPM HDR ]


Port Connector Properties:



Internal Reference Designator  J9A1 - TPM HDR



External Connector Type  None

[ Port Connectors / J9C1 - PCIE DOCKING CONN ]


Port Connector Properties:



Internal Reference Designator  J9C1 - PCIE DOCKING CONN



External Connector Type  None

[ Port Connectors / J2B3 - CPU FAN ]


Port Connector Properties:



Internal Reference Designator  J2B3 - CPU FAN



External Connector Type  None

[ Port Connectors / J6C2 - EXT HDMI ]


Port Connector Properties:



Internal Reference Designator  J6C2 - EXT HDMI



External Connector Type  None

[ Port Connectors / J3C1 - GMCH FAN ]


Port Connector Properties:



Internal Reference Designator  J3C1 - GMCH FAN



External Connector Type  None

[ Port Connectors / J1D1 - ITP ]


Port Connector Properties:



Internal Reference Designator  J1D1 - ITP



External Connector Type  None

[ Port Connectors / J9E2 - MDC INTPSR ]


Port Connector Properties:



Internal Reference Designator  J9E2 - MDC INTPSR



External Connector Type  None

[ Port Connectors / J9E4 - MDC INTPSR ]


Port Connector Properties:



Internal Reference Designator  J9E4 - MDC INTPSR



External Connector Type  None

[ Port Connectors / J9E3 - LPC HOT DOCKING ]


Port Connector Properties:



Internal Reference Designator  J9E3 - LPC HOT DOCKING



External Connector Type  None

[ Port Connectors / J9E1 - SCAN MATRIX ]


Port Connector Properties:



Internal Reference Designator  J9E1 - SCAN MATRIX



External Connector Type  None

[ Port Connectors / J9G1 - LPC SIDE BAND ]


Port Connector Properties:



Internal Reference Designator  J9G1 - LPC SIDE BAND



External Connector Type  None

[ Port Connectors / J8F1 - UNIFIED ]


Port Connector Properties:



Internal Reference Designator  J8F1 - UNIFIED



External Connector Type  None

[ Port Connectors / J6F1 - LVDS ]


Port Connector Properties:



Internal Reference Designator  J6F1 - LVDS



External Connector Type  None

[ Port Connectors / J2F1 - LAI FAN ]


Port Connector Properties:



Internal Reference Designator  J2F1 - LAI FAN



External Connector Type  None

[ Port Connectors / J2G1 - GFX VID ]


Port Connector Properties:



Internal Reference Designator  J2G1 - GFX VID



External Connector Type  None

[ Port Connectors / J1G6 - AC JACK ]


Port Connector Properties:



Internal Reference Designator  J1G6 - AC JACK



External Connector Type  None

[ On-Board Devices / Intel(R) HD Graphics Device ]


On-Board Device Properties:



Description  Intel(R) HD Graphics Device



Type  Video



Status  Enabled

[ On-Board Devices / Intel(R) 82579LM Gigabit Network  Device ]


On-Board Device Properties:



Description  Intel(R) 82579LM Gigabit Network Device



Type  Ethernet



Status  Enabled

 

 

 

[ DIMM3: Corsair CMV4GX3M1A1333C9 ]


Memory Module Properties:



Module Name  Corsair CMV4GX3M1A1333C9



Serial Number  None



Module Size  4 GB (2 ranks, 8 banks)



Module Type  Unbuffered DIMM



Memory Type  DDR3 SDRAM



Memory Speed  DDR3-1333 (667 MHz)



Module Width  64 bit



Error Detection Method  None


Memory Timings:



@ 666 MHz  9-9-9-24 (CL-RCD-RP-RAS) / 34-107-5-10-5-5 (RC-RFC-RRD-WR-WTR-RTP)



@ 592 MHz  8-8-8-22 (CL-RCD-RP-RAS) / 30-95-5-9-5-5 (RC-RFC-RRD-WR-WTR-RTP)



@ 444 MHz  6-6-6-16 (CL-RCD-RP-RAS) / 23-72-4-7-4-4 (RC-RFC-RRD-WR-WTR-RTP)


Memory Module Features:



Auto Self Refresh  Not Supported



Extended Temperature Range  Supported



Extended Temperature Refresh Rate  Not Supported



On-Die Thermal Sensor Readout  Not Supported


Memory Module Manufacturer:



Company Name  Corsair Memory, Inc.



Product Information  http://www.corsairmemory.com/products/xms_home.aspx

 



BIOS Properties:



BIOS Type  AMI



BIOS Version  BLH6710H.86A.0104.2011.0215.1516



System BIOS Date  02/15/11



Video BIOS Date  10/03/10


BIOS Manufacturer:



Company Name  American Megatrends Inc.



Product Information  http://www.ami.com/amibios



BIOS Upgrades  http://www.esupport.com/biosagent/index.cfm?refererid=40

Common Controls  6.00



Internet Explorer  8.0.6001.18702 (IE 8.0)



Outlook Express  6.00.2900.5512 (xpsp.080413-2105)



Windows Media Player  11.0.5358.4826 (WMP_11.060419-0011)



Windows Messenger  4.7.3001



MSN Messenger  -



Internet Information Services (IIS)  -



.NET Framework  4.0.30319.1 built by: RTMRel



Novell Client  -



DirectX  4.09.00.0904 (DirectX 9.0c)



OpenGL  5.1.2600.5512 (xpsp.080413-0845)



ASPI  -

[ Intel(R) HD Graphics Family ]


Video Adapter Properties:



Device Description  Intel(R) HD Graphics Family



Adapter String  Intel(R) HD Graphics 2000



BIOS String  Intel Video BIOS



Chip Type  Intel(R) HD Graphics Family



DAC Type  Internal



Memory Size  1024 MB


Installed Drivers:



igxprd32  6.14.10.5374


Video Adapter Manufacturer:



Company Name  Intel Corporation



Product Information  http://www.intel.com/products/chipsets



Driver Download  http://support.intel.com/support/graphics



Driver Update  http://driveragent.com?ref=59

[ Intel(R) HD Graphics Family ]


Video Adapter Properties:



Device Description  Intel(R) HD Graphics Family



Adapter String  Intel(R) HD Graphics 2000



BIOS String  Intel Video BIOS



Chip Type  Intel(R) HD Graphics Family



DAC Type  Internal



Memory Size  1024 MB


Installed Drivers:



igxprd32  6.14.10.5374


Video Adapter Manufacturer:



Company Name  Intel Corporation



Product Information  http://www.intel.com/products/chipsets



Driver Download  http://support.intel.com/support/graphics



Driver Update  http://driveragent.com?ref=59

 

 

Monitor







[ Samsung SyncMaster P2250(G)/P22500(G)/Magic P2250G  (Digital) ]


Monitor Properties:



Monitor Name  Samsung SyncMaster P2250(G)/P22500(G)/Magic P2250G (Digital)



Monitor ID  SAM0524



Model  SyncMaster



Monitor Type  22" LCD



Manufacture Date  Week 23 / 2009



Serial Number  HMAS600517



Max. Visible Display Size  48 cm x 27 cm (21.7")



Picture Aspect Ratio  16:9



Horizontal Frequency  30 - 81 kHz



Vertical Frequency  56 - 60 Hz



Maximum Pixel Clock  170 MHz



Maximum Resolution  1920 x 1080



Gamma  2.20



DPMS Mode Support  Active-Off


Supported Video Modes:



640 x 480  60 Hz



800 x 480  60 Hz



800 x 600  60 Hz



1024 x 600  60 Hz



1024 x 768  60 Hz



1152 x 864  60 Hz



1280 x 720  60 Hz



1280 x 768  60 Hz



1280 x 800  60 Hz



1280 x 1024  60 Hz



1366 x 768  60 Hz



1400 x 1050  60 Hz



1440 x 900  60 Hz



1680 x 1050  60 Hz



1920 x 1080  60 Hz


Monitor Manufacturer:



Company Name  Samsung



Product Information  http://www.samsung.com/us/consumer/type/type.do?group=computersperipherals&type=monitors



Driver Download  http://www.samsung.com/us/support/download/supportDownMain.do



Driver Update  http://driveragent.com?ref=59

[ Samsung SyncMaster P2250(G)/P22500(G)/Magic P2250G  (Digital) ]


Monitor Properties:



Monitor Name  Samsung SyncMaster P2250(G)/P22500(G)/Magic P2250G (Digital)



Monitor ID  SAM0524



Model  SyncMaster



Monitor Type  22" LCD



Manufacture Date  Week 23 / 2009



Serial Number  HMAS600517



Max. Visible Display Size  48 cm x 27 cm (21.7")



Picture Aspect Ratio  16:9



Horizontal Frequency  30 - 81 kHz



Vertical Frequency  56 - 60 Hz



Maximum Pixel Clock  170 MHz



Maximum Resolution  1920 x 1080



Gamma  2.20



DPMS Mode Support  Active-Off


Supported Video Modes:



640 x 480  60 Hz



800 x 480  60 Hz



800 x 600  60 Hz



1024 x 600  60 Hz



1024 x 768  60 Hz



1152 x 864  60 Hz



1280 x 720  60 Hz



1280 x 768  60 Hz



1280 x 800  60 Hz



1280 x 1024  60 Hz



1366 x 768  60 Hz



1400 x 1050  60 Hz



1440 x 900  60 Hz



1680 x 1050  60 Hz



1920 x 1080  60 Hz


Monitor Manufacturer:



Company Name  Samsung



Product Information  http://www.samsung.com/us/consumer/type/type.do?group=computersperipherals&type=monitors



Driver Download  http://www.samsung.com/us/support/download/supportDownMain.do



Driver Update  http://driveragent.com?ref=59
PCI / PnP Audio








Device Description  Type


Creative Audigy SE (SB0570) Sound Card  PCI

 

 

OpenAL








OpenAL Properties:



Vendor  Creative Labs Inc.



Renderer  Software



Version  OpenAL 1.0



Device Name  DirectSound3D



OpenAL DLL  0.991



Creative OpenAL DLL  Not Present



Wrapper DLL  Not Present



Hardware Sound Buffers  62



X-RAM  Not Present


OpenAL Extensions:



AL_EXT_EXPONENT_DISTANCE  Supported



AL_EXT_LINEAR_DISTANCE  Supported



AL_EXT_OFFSET  Supported



ALC_ENUMERATE_ALL_EXT  Not Supported



ALC_ENUMERATION_EXT  Not Supported



ALC_EXT_CAPTURE  Not Supported



ALC_EXT_EFX  Not Supported



EAX  Supported



EAX2.0  Supported



EAX3.0  Supported



EAX3.0EMULATED  Supported



EAX4.0  Supported



EAX4.0EMULATED  Supported



EAX5.0  Supported



EAX-RAM  Supported

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