1 2 Previous Next 28 Replies Latest reply: Sep 30, 2011 3:54 PM by Benni0815 Go to original post Branched from an earlier discussion. RSS
  • 15. Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI
    Currently Being Moderated

    Hello,

     

    Same issue here, ASUS P8H67M-PRO connected to SONY HDTV via HDMI (1920x1080 59Hz), while restarting Windows after upgrading from 8.15.10.2219 to 8.15.10.2361.

    Here is a basic crash dump analisys done with windbg x64


    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\ol\Desktop\051511-27549-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: srv*C:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Machine Name:
    Kernel base = 0xfffff800`01c16000 PsLoadedModuleList = 0xfffff800`01e5b650
    Debug session time: Sun May 15 21:35:12.552 2011 (GMT+2)
    System Uptime: 0 days 3:32:49.583
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    ..............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 116, {fffffa8008e94010, fffff88007a30370, 0, d}

    Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by : igdkmd64.sys ( igdkmd64+29370 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8008e94010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88007a30370, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000d, Optional internal context dependent data.

    Debugging Details:
    ------------------


    FAULTING_IP:
    igdkmd64+29370
    fffff880`07a30370 4053            push    rbx

    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

    CUSTOMER_CRASH_COUNT:  1

    BUGCHECK_STR:  0x116

    PROCESS_NAME:  System

    CURRENT_IRQL:  0

    STACK_TEXT: 
    fffff880`19b76928 fffff880`03f44000 : 00000000`00000116 fffffa80`08e94010 fffff880`07a30370 00000000`00000000 : nt!KeBugCheckEx
    fffff880`19b76930 fffff880`03f43d87 : fffff880`07a30370 fffffa80`08e94010 00000000`00000000 fffffa80`07305410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`19b76970 fffff880`03e0ff07 : fffffa80`08e94010 00000000`00000000 00000000`00000000 fffffa80`07305410 : dxgkrnl!TdrIsRecoveryRequired+0x21f
    fffff880`19b769a0 fffff880`03e39bd4 : fffffa80`00000000 00000000`000c7cf6 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`19b76a80 fffff880`03e0b2d5 : fffffa80`07305410 fffffa80`00000000 00000000`000c7cf6 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0xd0
    fffff880`19b76ab0 fffff880`03e37e7a : 00000000`00000000 fffffa80`0b8ca010 00000000`00000080 fffffa80`07305410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
    fffff880`19b76bc0 fffff800`01f3232e : fffff880`fffffc32 fffffa80`07264b60 fffffa80`06ce3040 fffff800`01c8d817 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`19b76c00 fffff800`01c87666 : fffff880`020d0180 fffffa80`07264b60 fffff880`020dafc0 fffff880`01265384 : nt!PspSystemThreadStartup+0x5a
    fffff880`19b76c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


    STACK_COMMAND:  .bugcheck ; kb

    FOLLOWUP_IP:
    igdkmd64+29370
    fffff880`07a30370 4053            push    rbx

    SYMBOL_NAME:  igdkmd64+29370

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: igdkmd64

    IMAGE_NAME:  igdkmd64.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4da1fc13

    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_igdkmd64.sys

    BUCKET_ID:  X64_0x116_IMAGE_igdkmd64.sys

    Followup: MachineOwner
    ---------

  • 16. Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI
    Currently Being Moderated

    OK, progress! System does *not* crash anymore with driver version 2401. *But* playback in XBMC does not start, it gets "stuck" in a blank screen. I enabled debug logging in XBMC and I get the following:

     

    19:05:14 T:3820 M:2805714944   DEBUG: ------ Window Deinit (MyVideoNav.xml) ------
    19:05:14 T:2564 M:2805714944   ERROR: CWin32WASAPI::Initialize: Audio format not supported by the WASAPI device.  Channels: 5, Rate: 48000, Bits/sample: 16.
    19:05:14 T:2564 M:2805710848   ERROR: CWin32WASAPI::Initialize: WASAPI initialization failed.
    19:05:14 T:2564 M:2805710848   DEBUG: CAudioContext::SetActiveDevice - SetActiveDevice from 0 to 2
    19:05:14 T:2564 M:2805710848   DEBUG: CAudioContext::RemoveActiveDevice - Removing device 0
    19:05:14 T:2564 M:2805710848   DEBUG: CWDSound::direct_sound_enumerator_member_callback - found Device: Primary Sound Driver
    19:05:14 T:2564 M:2805710848   DEBUG: CWDSound::direct_sound_enumerator_member_callback - found Device: DENON-AVAMP (Intel(R) Display Audio)
    19:05:14 T:2564 M:2805710848   DEBUG: CAudioContext::SetActiveDevice - selecting DENON-AVAMP (Intel(R) Display Audio) as output devices
    19:05:14 T:2564 M:2805702656    INFO: CPCMRemap: Configured speaker layout: 3.1
    19:05:14 T:2564 M:2805702656    INFO: CPCMRemap: I channel map: CE,FL,FR,SL,SR
    19:05:14 T:2564 M:2805702656   DEBUG: CPCMRemap: Forcing side channel map to back channels
    19:05:14 T:2564 M:2805702656    INFO: CPCMRemap: O channel map: FL,FR,CE
    19:05:14 T:2564 M:2805702656   DEBUG: CPCMRemap: Downmix normalization is enabled
    19:05:14 T:2564 M:2805702656   DEBUG: CPCMRemap: FL = FL(0.500000) BL(0.500000)
    19:05:14 T:2564 M:2805702656   DEBUG: CPCMRemap: FR = FR(0.500000) BR(0.500000)
    19:05:14 T:2564 M:2805702656   DEBUG: CPCMRemap: CE = CE(0.500000)
    19:05:14 T:2564 M:2805698560   DEBUG: CWin32DirectSound::Initialize: Packet Size = 18576. Avg Bytes Per Second = 288000.
    19:05:14 T:2564 M:2805698560   DEBUG: CWin32DirectSound::Initialize: secondary buffer created
    19:05:14 T:2564 M:2805698560   DEBUG: CWin32DirectSound::Initialize - Channels: 5 - SampleRate: 48000 - SampleBit: 16 - Resample false - IsMusic false - IsPassthrough false - audioDevice: DENON-AVAMP (Intel(R) Display Audio)
    19:05:14 T:2564 M:2805698560   DEBUG: CDVDPlayerAudio:: synctype set to 2: resample
    19:05:14 T:2564 M:2805682176   DEBUG: CDVDPlayerResampler: resized buffers to hold 5120 frames
    19:05:14 T:3704 M:2805661696   DEBUG: CDVDPlayer::HandleMessages - player started 1
    19:05:14 T:3704 M:2805661696   DEBUG: CDVDPlayer::SetCaching - caching state 3
    19:05:14 T:2564 M:2805661696   DEBUG: CDVDPlayerAudio:: Discontinuity - was:0.000000, should be:-8000.000380, error:-8000.000380
    19:05:14 T:2564 M:2805661696   DEBUG: CDVDPlayerAudio - CDVDMsg::GENERAL_RESYNC(10000.000000, 1)
    19:05:14 T:3704 M:2805661696   DEBUG: CDVDPlayer::SetCaching - caching state 0
    19:05:14 T:3820 M:2805653504   DEBUG: CWinSystemWin32::SetFullScreen (true fullscreen) on screen 0 with size 1920x1080, refresh 23.976023
    19:05:14 T:2564 M:2805665792   DEBUG: CWin32DirectSound::CheckPlayStatus: Resuming Playback
    19:05:15 T:3820 M:2805624832   DEBUG: ------ Window Init (VideoFullScreen.xml) ------
    19:05:15 T:3820 M:2805624832    INFO: Loading skin file: VideoFullScreen.xml
    19:05:15 T:3820 M:2805174272   DEBUG: Building didl for object 'D:\Videos\Movies\The Ghost Writer (2010).mkv'
    19:05:15 T:3820 M:2805145600   DEBUG: ------ Window Deinit (VideoOverlay.xml) ------
    19:05:16 T:3820 M:2796949504   DEBUG: created video buffer 0
    19:05:16 T:3820 M:2796949504   DEBUG: created video buffer 1
    19:05:16 T:3820 M:2796949504   DEBUG: CWinShader::LoadEffect - loading shader special://xbmc/system/shaders/convolution-4x4_d3d.fx
    19:05:16 T:3820 M:2796994560   DEBUG: CWinRenderer::CreateIntermediateRenderTarget: format 35
    19:05:16 T:3820 M:2796892160   DEBUG: CWinShader::LoadEffect - loading shader special://xbmc/system/shaders/yuv2rgb_d3d.fx
    19:05:16 T:3820 M:2818658304    INFO: Python, unloading python24.dll because no scripts are running anymore
    19:05:16 T:3820 M:2817138688   DEBUG: XBPython::UnloadExtensionLibs, clearing python extension libraries
    19:05:16 T:3820 M:2813759488   DEBUG: Win32DllLoader::Unload DLLs\_socket.pyd
    19:05:16 T:3820 M:2813759488   DEBUG: FreeLibrary(python24.dll) -> 0835C820
    19:05:16 T:3820 M:2813800448   DEBUG: Win32DllLoader::Unload DLLs\_ssl.pyd
    19:05:16 T:3820 M:2813800448   DEBUG: FreeLibrary(python24.dll) -> 0835C820
    19:05:16 T:3820 M:2805559296   DEBUG: Win32DllLoader::Unload python24.dll
    19:05:17 T:4080 M:2815012864 WARNING: CRenderManager::FlipPage - timeout waiting for flip to complete
    19:05:17 T:4080 M:2812665856 WARNING: CRenderManager::FlipPage - timeout waiting for previous frame
    19:05:18 T:4080 M:2814062592 WARNING: Previous line repeats 7 times.
    19:05:18 T:4080 M:2814062592 WARNING: CRenderManager::FlipPage - timeout waiting for flip to complete
    19:05:18 T:4080 M:2812637184 WARNING: CRenderManager::FlipPage - timeout waiting for previous frame
    19:05:19 T:4080 M:2813968384 WARNING: Previous line repeats 7 times.
    19:05:19 T:4080 M:2813968384 WARNING: CRenderManager::FlipPage - timeout waiting for flip to complete
    19:05:19 T:4080 M:2812612608 WARNING: CRenderManager::FlipPage - timeout waiting for previous frame
    19:05:20 T:4080 M:2815221760 WARNING: Previous line repeats 6 times.
    19:05:20 T:4080 M:2815221760 WARNING: CRenderManager::FlipPage - timeout waiting for flip to complete
    19:05:20 T:4080 M:2813800448 WARNING: CRenderManager::FlipPage - timeout waiting for previous frame

     

    But XBMC is still responsive, I can stop playback and return to the menu. All keys and shortcuts work. The fact that I don't get an instant BSOD is definitely an improvement. When I disable the refresh rate change option then video playback works (but this configuration always worked in my setup, even in the buggy 23xx series).

     

    By the way, my video BIOS is 2080.0 too like the people in the other thread.

     

    I will try updating XBMC to the very latest snapshot release to see if it works with this driver version. I'll keep you updated.

  • 17. Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI
    Currently Being Moderated

    OK, same problem happens with the latest XBMC nightly. The log is also the same.

    This still makes the driver unusable for me because the automatic refresh rate change is a critical feature. But the fact it does not cause a BSOD anymore is a very big improvement; I hope some small tweaks can be made so it can work correctly with XBMC.

  • 19. Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI
    Yups Community Member
    Currently Being Moderated

    He tested it already it seems.

     

    He wrote:

     

    OK, progress! System does *not* crash anymore with driver version 2401.

     

     

     

    It means BSOD is gone but issues with playback in XBMC.

  • 20. Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI
    Currently Being Moderated

    Driver version 2401 does not work for me when using 2080p HDTV resolution (1920x1080 59Hz). No more BSOD but black screen.

    I'm using HDMI with SONY TV : KDL-46WE5.

  • 21. Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI
    Currently Being Moderated

    I already tested version 2401. It does not make the machine crash anymore when XBMC attemps to change the refresh rate, which is an improvement. Unfortunately the driver still has issues since playback doesn't work: XBMC just shows a blank screen but it still responds to commands; it is not "frozen". The debug log for XBMC is reproduced above, it seems to be some DirectX thing. Upgrading to the latest nightly build didn't help.

     

    Driver versions 22xx work in the same setup, so I still consider it as being a driver regression,

  • 22. Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI
    Currently Being Moderated

    OK, I've had time now to do some additional testing. The reason driver version 2401 does not work in XBMC is that this version does not support some refresh rates: 23, 29 and 59 Hz. When I choose one of these using Intel's control panel, the display reverts back to 1280x720@60. In addition to that, if I choose 25 or 30 Hz then the displays changes to 1080i instead of 1080p. 24, 50, and 60 Hz seem to work properly. In my machine XBMC is trying to change to 23 (23.97) Hz and since this refresh rate is broken it cannot start playback.

  • 23. Re: BSOD with STOP error 0x00000116 in igdkmd64.sys every time XBMC Dharma (10.1) attemps to change the display refresh rate
    Currently Being Moderated

    Hi i cant download windows 7 Home Premium i have the Key number but do not no how to download it i lost the CD and what site can i download it if i have the key number can you please Help me

  • 24. Re: BSOD with STOP error 0x00000116 in igdkmd64.sys every time XBMC Dharma (10.1) attemps to change the display refresh rate
    Benni0815 Community Member
    Currently Being Moderated

    Hi

     

    is there any progress on this Error yet?

    I just bought I5 2500K + Asus P8Z68-V Pro and get this BS too.

    As soon as I plug in HDMI or DVI, the Screen goes black for a few seconds and then ends in Bluescreen 0x116 igdkmd64.sys!

     

    I tried the driver from the Asus CD,  the "official" latest version from Downloadpage  ( which is older then the one linked in here ), and the one you linked here.

    Always the same error.

     

    Im running a fresh installed Win7 Ultimate x64 SP1 + all Updates. Latest infUpdate is installed, as well as the latest BIOS of the board ( 0606 )

     

    I do have a "real" GFX Board and want to use the Intel HD Graphics as a third Screen = TV. ( Activated that option in the BIOS )

     

     

    Greetings Benni

  • 25. Re: BSOD with STOP error 0x00000116 in igdkmd64.sys every time XBMC Dharma (10.1) attemps to change the display refresh rate
    Benni0815 Community Member
    Currently Being Moderated

    Still having this super annoying Bluescreen. Now I even get it, when I Update my AMD Video Drivers !

    Currently trying Version  152250

     

    Seriously Intel what are you doing here? Its a months old problem and many people have it. Thats  not the quality and support we are used to :\

  • 26. Re: BSOD with STOP error 0x00000116 in igdkmd64.sys every time XBMC Dharma (10.1) attemps to change the display refresh rate
    Yups Community Member
    Currently Being Moderated

    Benni0815, not helpful your posting. Recently a new driver released. No info in your posting which driver you tried. That's not the quality of information we need.

     

     

    ok just saw it, 152250.

  • 27. Re: BSOD with STOP error 0x00000116 in igdkmd64.sys every time XBMC Dharma (10.1) attemps to change the display refresh rate
    Robert_U Community Member
    Currently Being Moderated

    Have you tried connecting with HDMI  to the TV without the ATI GFX card installed in the system? Try using just the onboard graphics of the ASUS motherboard and connect to the TV.

  • 28. Re: BSOD with STOP error 0x00000116 in igdkmd64.sys every time XBMC Dharma (10.1) attemps to change the display refresh rate
    Benni0815 Community Member
    Currently Being Moderated

    Yepp tried that before with the older Drivers and just now with the latest (15.22.50.64.2509) again. Works fine when its the only GFX uhm... Card in the system.

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