Intel has been investigating the ‘Bad Context 13x Error’ as seen on select Intel® SSD 320 Series drives. This was previously noted in the Intel community post as “SSD Power Loss”. To summarize the error: In certain circumstances, after an unexpected power loss, a small percentage of SSDs may experience this error on the next attempt to boot the system. In this situation, the system’s BIOS reports an SSD as an 8MB capacity drive.
Intel has reproduced ‘Bad Context 13x Error’ utilizing strenuous testing methods. This ‘Bad Context 13x Error’ can be addressed via a firmware update and Intel is in the process of validating the firmware update. A future update will define the schedule to deliver the firmware fix.
The Intel SSD 320 Series continues to be shipped and is available for purchase. If you experience this error with your Intel SSD, please contact your Intel representative or Intel customer support (via web: www.intel.com or phone: www.intel.com/p/en_US/support/contact/phone) .
For those with Intel SSD 320 series SSDs who are concerned but currently unaffected, Intel advises the following actions:
Intel takes these issues seriously. Please watch for further updates on this site.
Intel’s NVM Solutions Group
"Better late than never"?
Are you serious? Intel has reproduced a rare issue that affects a minority of users, has debugged it and isolated a problem, generated a fix, and is in the process of testing it. Not too shabby for a few weeks.
My thanks, at least, go to the Intel engineers for handling this efficiently.
The first report of the bug was more than 2 months ago, as you can see if you follow the link in the "Is 320 firmware buggy?" thread. And it is easy to reproduce. Just power cycle the drive many times. Which would have been an obvious thing to test internally on a new product that just had power-fail protection capacitors added to it, and has a datasheet that says it is rated for 50,000 power cycles.
Yes, I am serious.
Thank you very much.
Will it be possible to apply the upcoming firmware fix to drives that are already suffering from this issue (thus restoring their capacity), or was it designed only to prevent it from happening in the first place (in which case all currently affected drives would have to be exchanged through RMA)?
I recovered my SSD by formatting it via secure erase tool.
However SMART attribute B8 is reporting an error now and I get a warning now everytime I startup my laptop: 1720 smart hard drive detects imminent failure failing attribute id b8.
Will this firmware update also fix this issue or should I rather RMA the SDD?
It would be good not to produce this issue at all. Issue must be "isolated" on the developing stage of the product, not when it manufactured and sold out. This time it can be fixed with new firmware, not so crazy like for the P67 users, who used RMA to get the new motherboard/chipset revisons. Yes it's all free of charge, but WTF?