5 Replies Latest reply: Jul 17, 2011 12:32 PM by Flying_Kiwi RSS

Intel DQ35JO Bios update failing, over and over

supayoshi Community Member
Currently Being Moderated

Hi everyone, thanks for reading this thread, I hope anyone of you people can help me on this one,

 

I have an Intel DQ35JO mainboard, which has HAL issues when waking up from the sleep mode, it happened twice now, so it is an returning problem.

So, the error is this:

 

The platform firmware has corrupted memory across the previous system power transition. 
Please check for updated firmware for your system."

 

So I went over to update the Bios, as this would probally solve the issue, everyone on the internet says.

As usual, I downloaded this exe file, ran it, rebooted, and.... yea here was gonna stand updated. but not.

 

The following thing is happening:

My current bios version is 10/27/2009, aka BIOS Update [JOQ3510J.86A] Version 1122

 

I am trying to install version 12/9/2010 aka BIOS Update [JOQ3510J.86A] Version 1143

 

When I run the exe, OR the ISO the system restarts, and when restarting I get no video input, I wait 10 minutes,

power off the system, because it is not responding anymore, and it works again, but still on version 1122

 

When I run the cd, iso, I get into the bios update screen, but after the question if I want to proceed, the system reboots,

and then does the same as before, and hangs again. I wait 10 minutes, and power off, power on, everything fine.

 

So my sollution was like this:

Maybe my mainboard has a dislike for jumping ahead of another bios update, update 11/24/2009 aka Version 1126

 

Do you remember what I just said that happened? Well guess again, same thing happens. This time only tested with exe,

because the ISO is not avaible this time...


Anyway, maybe someone knows a solution for this?

 

 

SYSTEM INFO:

Intel Core 2 Quad 9400

2 x 2048 MB RAM

ATI HD4850 Radeon

1 TB HDD

1 DVD OPTICAL

500W COOLERMASTER

  • 1. Re: Intel DQ35JO Bios update failing, over and over
    Flying_Kiwi Community Member
    Currently Being Moderated

    If you have a read of the readme file on the BIOS download page, there's usually a way of restoring the BIOS (which may involve repositioning a jumper before and after) - have you tried this method? Is there antivirus software installed and if so, did disabling it during the flashing process make any difference? When running the exe method, after the system rebooted and you have the black screen showing the various stages of the flashing process, did all seem to progress well there?

  • 2. Re: Intel DQ35JO Bios update failing, over and over
    supayoshi Community Member
    Currently Being Moderated

    Why would I restore the bios, since it still boots

    The thing is, when I try the exe it runs, reboots, and nothing then.

    So I am not seeing the various stages of the flashing process at all

     

    I take 10 minutes to turn it off just to be safe.

     

    Help needed, btw, resetting the bios now, by loading optimal defaults, maybe that helps.

  • 3. Re: Intel DQ35JO Bios update failing, over and over
    Flying_Kiwi Community Member
    Currently Being Moderated

    supayoshi wrote:

     

    btw, resetting the bios now, by loading optimal defaults, maybe that helps.

    Absolutely it may help! If you have non-standard settings and there are problems with flashing, this should be the first thing you try - sorry I didn't realise you'd customised things. You should also make sure all non-essential peripherals and (preferably even non-essential cards installed in slots) are removed for maximum chance of success.

     

    To answer your question about restoring the BIOS, the answer is simply because sometimes following the restore process with a new version gets the flash process completed - in the end it doesn't matter why it works, it's results that matter.

  • 4. Re: Intel DQ35JO Bios update failing, over and over
    supayoshi Community Member
    Currently Being Moderated

    Hi, it has worked.

     

    The thing was that I had to load the optimal defaults,

     

    So if You are looking out here for an answer stranger,

    the sollution is quite simple.

     

    Load Optimized Defaults in the bios, which is not really mentioned in the manual as far as i know.

  • 5. Re: Intel DQ35JO Bios update failing, over and over
    Flying_Kiwi Community Member
    Currently Being Moderated

    supayoshi wrote:

     

    the sollution is quite simple.

     

    Load Optimized Defaults in the bios, which is not really mentioned in the manual as far as i know.

    I'm glad that did the trick. I guess the people who write the manuals expect people will think to restore everything back to default settings before attempting any flashing. I guess because 'optimum' settings usually live up to their title many people stick with them and consequently this isn't a very common problem.

     

    The no 1 golden rule for any overclocked systems experiencing any problems should always be return everything back to standard and see if the problem persists.

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