1 2 3 4 Previous Next 48 Replies Latest reply: Jul 2, 2013 12:53 PM by Aburel RSS

Can't start DG45ID after set memory timings to manual (800MHz)

Andrew32101 Community Member
Currently Being Moderated

Hello, I have a problem with my new DG45ID.

 

A few days ago i set the timings in the BIOS to manual 800Mhz and since then

the PC starts only for 2 seconds, shut down, 5-10 sec. later it starts again,

that restarting won't stopp until i remove the power cord.

 

 

I also removed the BIOS-Battery for over 30 hours and tried it again, but still the same problem.

When i put an other RAM (533MHz) into a slot, the Computer starts but beep 3 times (no memory installed).

I cannot do the BIOS recovery or something else.

 

Is there another way to reset the BIOS or should i send it back to the reseller?

 

Greetings from Austria (and sorry for my bad English)

 

Andrew

  • 1. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    spatters71 Community Member
    Currently Being Moderated

    I have exactly the same problem after changing my memory timings. After many times of rebooting, it does stay on, but no video. I have tried BIOS reset. No go.

  • 2. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    caseyh Community Member
    Currently Being Moderated

    Hello Andrew,

     

    Please take a look at pages 52 and 53 of the Intel® Desktop Board DG45ID Product Guide for instructions on how to set the BIOS configuration jumper for a system recovery.

     

    Casey H.
    Intel Customer Support
    * Other names and brands may be claimed as the property of others.

  • 3. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    Currently Being Moderated

    Trying to induce a BIOS Recovery on my DG45FC with EXACTLY the same failure, does not work.  The restarting continues so that you are unable to do the recovery.  The reason I went to manual on the settings for memory timing is that I have Kingston memory that is 800Mhz, yet the BIOS in Auto mode claimed it was 667????  So I set it to the proper 800 mhz and upon reboot have never had the machine up since.  All efforts at clearing CMOS, Recovery, Battery in/Out all have no effect.  I can see from the posts this is a problem many people are having.  So far I have seen no answers on how to correct this.  I have submitted an IPD reseller support request, which they say will take up to 2 days for a response, this does not help me get my work done this weekend, so I am backed up until Monday. I cannot contact anyone on the phone, so I am stuck as are many others.  Any help you can provide would be greatly appreciated.

  • 4. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    Currently Being Moderated

    http://www.youtube.com/watch?v=bqxuqbfIKzI


    I have using all the solution on ur manual on Page 52,53 .

    But !!! It still turn on & off !!! I have wasted a disc to recovey the BIOS.

    IT STILL CAN'T MAKE THE MOTHERBOARD WORK!!!!!

    What the problem with INTEL !? IT MAKE ME DISAPPOINTED WITH ALL INTEL PRODUCT !!!

  • 5. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    Andrew32101 Community Member
    Currently Being Moderated

    It seems there's no solution for our problem.

    I removed the battery for over a week, always the same problem. Recovery doesn't work.

     

    I have to send it back to Intel for repair.

     

     

    Best whishes, Andrew

  • 6. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    Currently Being Moderated

    I had the same problem too! Does INTEL going to do anything about it??

  • 7. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    Currently Being Moderated

    I don't know, i think the only way to get it working is shipping back to intel.

  • 8. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    rbailin Community Member
    Currently Being Moderated

    I had the exact same problem with my DG45ID board. In my case, I was trying to set slower timings to get my 8GB of 800MHz Kingston memory to work properly. I fully expected that if the manual timing failed, I could remove all memory, get the 3 beeps upon the next boot, and at that point the BIOS would reset the memory timing to the default Automatic mode as it used to do on my older DG965WH board.

     

    But this time, absolutely nothing I could do (removing CMOS battery, forcing recovery BIOS, using a 1GB stick of Kingston 667 memory) would correct this issue.

     

    I also filed a report with Intel support as a channel member, and hope to get it resolved. It may have something to do with updating the BIOS from the out-of-box version 0077 to the current version 0097. The recovery BIOS in 0097 may have been changed, and may have a bug recognizing my E8400 CPU. On the off chance that the recovery BIOS doesn't recognize my E8400, I'm going to install an E1800 Celeron processor to see if that makes a difference.

     

    This is a major problem that has to be addressed. It should not be this easy to brick an Intel motherboard. I could understand if this was a consequence of an aborted recovery bios update, but it's not, it's just playing around with available memory timings, which should not be fatal.

     

    Bob

  • 9. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    isit Community Member
    Currently Being Moderated

    This issue is caused by a slightly misleading BIOS screen on the DG45ID and DG45FC boards (they share BIOS).

    In the BIOS, under Advanced – Memory Configuration, the first option on the page is “SDRAM Control” and the 2 available options are “Automatic” or “Manual-User-Defined”.

    If this option is set to “Automatic” as it is by default then the confusion comes from reading the values below this option, I will explain –

    There are two separate lines on this page that refer to memory speed / frequency

    Current Memory Speed

    Memory Frequency

    The only one that is “active” when the SDRAM Control is set to “Automatic” is “Current Memory Speed”

    “Memory Frequency” is greyed out and not active but is likely to show “667Mhz”

    This value “667Mhz” only becomes active when you change the SDRAM Control to “Manual – User Defined”

    The confusion comes when people see the “667Mhz” and think that it should read “800Mhz” as their memory is “800Mhz” so they select “Manual – User-Defined” and then they simply change the “667Mhz” to “800Mhz” thinking that they are simply setting the right speed for their RAM. Then they save and exit…

    So then what happens?

    Well by changing only the “667Mhz” to “800Mhz” and leaving everything else unchanged will instruct the machine to expect memory to be exactly what is set on this page

    The latencies which have not been changed will be showing values like 5-5-5-15 or something similar so once you F10 to save and exit, the board will be expecting exactly those timings and will not boot at all if the memory does not match these settings exactly.

    This is unfortunately an “unrecoverable” situation as by setting “Manual-User-Defined” the BIOS has been “Set” to expect those settings. Clearing CMOS, maintenance mode, etc will not work, the fan will spin up and down continuously as it tries to boot but cannot as the memory does not match what it has been told to expect.

    Unfortunately Intel’s position on this is that RMA’s can be denied as it may be seen as “caused by the customer” – this happened to a friend of mine and he was refused RMA!

  • 10. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    rbailin Community Member
    Currently Being Moderated

    Are you certain this is Intel's official policy? If so, it cannot possibly stand. You cannot give an end-user

    the ability to change a legitimate BIOS setting and not allow them to recover from a mistake. As I mentioned

    in my post above, the DG965WH would reset memory timings to Automatic after attempting to boot with

    no memory installed. The BIOS could be changed to restore memory timings (and other settings) to default

    when the CMOS is cleared or when the motherboard is put into BIOS recovery mode.

     

    Other motherboard manufacturers such as Asus do this on a regular basis, as their clientele is geared

    more toward overclocking and pushing the hardware to the limits. If Intel cannot make a board recoverable

    after changing memory timings, then they must disable this feature. Note that this is also applies to

    extreme series boards that allows you change clock multipliers and voltages. One understands the risks

    of overclocking, (damaging the CPU,) but not of actually damaging the motherboard (making it unbootable)

    simply because of a design oversight.

  • 11. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    isit Community Member
    Currently Being Moderated

    Hi Bob,

     

    All I am saying is what was relayed to me from a friend, he had 2 of these boards and once this had happened on the first, he then saw the settings he had changed on the second and realised what had happened.

    Maybe there is a way back from it, but I know my friend tried all the usual recovery methods with no luck!

    It is possible that there was more to the refusal of the RMA as he is a bit of a tinkerer and may have modified the odd heatsink but the main issue was the memory thing!

    Maybe Intel will have an answer to this puzzler?

  • 12. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    00705778 Community Member
    Currently Being Moderated

    I have exactly the same problem. My Intel DG45ID board stopped functioning after changing memory from defalt value to 800.  (The Fan Stopes and starts at every 2-3 seconds) I have tried with different RAM of different make and size. I have changed the my processor Quard Core (Q9400) to  Dual Core. I tried all available tricks of the net, but all in vain. Please help me to get through the problem. tsmanohar@hotmail.com

  • 13. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    00705778 Community Member
    Currently Being Moderated

    If you find any solution, please mail to tsmanohar@hotmail.com. With Thanks and Regards

  • 14. Re: Can't start DG45ID after set memory timings to manual (800MHz)
    Community Member
    Currently Being Moderated

    i got same problem too.

    Intel's customer support is not admitting it's intel's design problem.

    this design is unacceptable...

     

    i think we need file a class law suit... at least i am planning to take it to a small claim court..

    what do you guys think...

1 2 3 4 Previous Next