8 Replies Latest reply: Feb 21, 2013 5:41 AM by deepu RSS

    DG41WV audio problem it stopped for a second while working

    naeembhatti

      Motherboard:           DG41WV

       

      it suddenly stopped audio for a second and then again start playing sound, this problme occurs when i listen music not when i do voice chat, but this problem is a big headach for me.

      i have also downloaded the latest driver for audio but not working still.

      i am using windows 7

        • 1. Re: DG41WV audio problem it stopped for a second while working
          Flying_Kiwi

          What audio software do you have installed on the PC eg what are you playing your music with (and if it's 3rd party software, how does it go playing the same music using Windows Media Player or even via Windows Media Center - assuming you have that).

           

          Do you have any other software running at the time you get audio problems? Are the problems always at the same point in the music as that would point to a defective source for the music (scratched CD or poor quality ripping of MP3 etc).

          • 2. Re: DG41WV audio problem it stopped for a second while working
            naeembhatti

            I am using the same audio software, "Intel® High Definition Audio"

             

            yes using the 3rd party softwares but the problem is same on all the audio players like, vlc, windows media player, winamp etc.

             

            no i don't have anyother sofware playing that time for audio, just system start and i play music .

             

            no all music is on my hard drive, when music goes high it starts stopping for a while and then again start.

             

            do i need to go back to vendor?

            • 3. Re: DG41WV audio problem it stopped for a second while working
              Flying_Kiwi

              Naeem wrote:

               

              yes using the 3rd party softwares but the problem is same on all the audio players like, vlc, windows media player, winamp etc.

              Then it's likely that one (or more) of those software applications may be interfering with the correct functioning of the others (even though it's not being used at the time, it has still made changes to the system). Sometimes installing multiple applications which do the same thing results in incompatibilities. Did this problem exist straight after you obtained the PC before any additional media playing software was installed (or has it always had all of the 3rd party players installed)? What changes did you make immediately before this problem started and how time consuming would it be to restore the PC back to a 'from the factory' state (perhaps you have a restore DVD which the manufacturer provided)?

              • 4. Re: DG41WV audio problem it stopped for a second while working
                naeembhatti

                No i don't have muliple players installed on my pc,

                 

                when it cames, the problem already exists there, just let me know is there any software or hardware issue, and can it be resolve here,

                • 5. Re: DG41WV audio problem it stopped for a second while working
                  Flying_Kiwi

                  Naeem wrote:

                   

                  No i don't have muliple players installed on my pc,

                   

                  but earlier

                   

                   

                  Naeem wrote:

                   

                  yes using the 3rd party softwares but the problem is same on all the audio players like, vlc, windows media player, winamp etc.

                   

                  Sorry Naeem I'm confused

                  1. what audio playback software is installed on the PC (everything)?
                  2. do you have a restore or recovery CD/DVD that you can use to easily restore the PC back to it's 'as from the factory' state
                  3. otherwise how straightforward would you find it to back up your data to external media (eg  burning to a DVD), wipe the HDD and reinstall from scratch (sometimes thats easier and quicker that uninstalling software and testing incrementally).

                   

                  I suspect you have a software issue or software conflict causing this and a completely fresh installation with just the bare minimum would prove (or disprove) this. As I don't know all the details to a deep enough extent, I can't tell you precisely whats wrong.

                  • 6. Re: DG41WV audio problem it stopped for a second while working
                    naeembhatti

                    i have contact the vendor he said there something wrong with the motherboard audio problem, he asked me to bring and he will replace it, thanks for your help.

                    • 7. Re: DG41WV audio problem it stopped for a second while working
                      Flying_Kiwi

                      Glad to read you have a supportive vendor and I hope it all works out!

                      • 8. Re: DG41WV audio problem it stopped for a second while working
                        deepu

                        If this is a motherboard error, check for warranty, you may get the board replaced.

                         

                        Otherwise buy a sound card that fits in to your motherboard (PCI sound card). This will ensure to keep most of the audio problems away.

                         

                         

                        Sound cards comes in varieties, 2-channel, 4-channel, 6-channel etc. Make your choice...!