1 Reply Latest reply: Jun 30, 2011 2:17 AM by chenshaoju RSS

    BSOD when installing Desktop Turbo Memory driver, win7 64

    zenithangunn

      I recently acquired the 4gb desktop turbo memory PCI-E x1 card. I installed it into my Windows 7 64bit machine and upon attempting to install the drivers I get a BSOD for ianvstore.sys. I have attempted to install the software in safe mode with no success. I currently have my HD's configured as Raid 0 and have the Intel Matrix software installed.

       

      Any advise? These desktop versions are so rare I can't really find any useful information on this.

        • 1. Re: BSOD when installing Desktop Turbo Memory driver, win7 64
          chenshaoju

          same issue on my computer,i use WinDBG to analyse dump file,and it is iaNvStor.sys have some bug:

           

           

           

           

          Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
          Copyright (c) Microsoft Corporation. All rights reserved.
          Loading Dump File [D:\My Documents\Desktop\063011-12589-01.dmp]
          Mini Kernel Dump File: Only registers and stack trace are available
          Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
          Executable search path is:
          *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe -
          Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
          Product: WinNt, suite: TerminalServer SingleUserTS Personal
          Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
          Machine Name:
          Kernel base = 0xfffff800`01e1f000 PsLoadedModuleList = 0xfffff800`02064650
          Debug session time: Thu Jun 30 15:41:41.992 2011 (UTC + 8:00)
          System Uptime: 0 days 0:02:04.695
          *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe -
          Loading Kernel Symbols
          .
          Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
          Run !sym noisy before .reload to track down problems loading symbols.
          ..............................................................
          ................................................................
          ............................................
          Loading User Symbols
          Loading unloaded module list
          .....
          Unable to load image \SystemRoot\system32\DRIVERS\iaNvStor.sys, Win32 error 0n2
          *** WARNING: Unable to verify timestamp for iaNvStor.sys
          *** ERROR: Module load completed but symbols could not be loaded for iaNvStor.sys
          *******************************************************************************
          *                                                                             *
          *                        Bugcheck Analysis                                    *
          *                                                                             *
          *******************************************************************************
          Use !analyze -v to get detailed debugging information.
          BugCheck 8086, {101, 9a4, 1b, 0}
          ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!KPRCB                                      ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!KPRCB                                      ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          Probably caused by : iaNvStor.sys ( iaNvStor+3a589 )
          Followup: MachineOwner
          ---------
          0: kd> !analyze -v
          *******************************************************************************
          *                                                                             *
          *                        Bugcheck Analysis                                    *
          *                                                                             *
          *******************************************************************************
          Unknown bugcheck code (8086)
          Unknown bugcheck description
          Arguments:
          Arg1: 0000000000000101
          Arg2: 00000000000009a4
          Arg3: 000000000000001b
          Arg4: 0000000000000000
          Debugging Details:
          ------------------
          ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!KPRCB                                      ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!KPRCB                                      ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          *************************************************************************
          ***                                                                   ***
          ***                                                                   ***
          ***    Your debugger is not using the correct symbols                 ***
          ***                                                                   ***
          ***    In order for this command to work properly, your symbol path   ***
          ***    must point to .pdb files that have full type information.      ***
          ***                                                                   ***
          ***    Certain .pdb files (such as the public OS symbols) do not      ***
          ***    contain the required information.  Contact the group that      ***
          ***    provided you with these symbols if you need this command to    ***
          ***    work.                                                          ***
          ***                                                                   ***
          ***    Type referenced: nt!_KPRCB                                     ***
          ***                                                                   ***
          *************************************************************************
          ADDITIONAL_DEBUG_TEXT: 
          Use '!findthebuild' command to search for the target build information.
          If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
          FAULTING_MODULE: fffff80001e1f000 nt
          DEBUG_FLR_IMAGE_TIMESTAMP:  4a8f081d
          CUSTOMER_CRASH_COUNT:  1
          DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
          BUGCHECK_STR:  0x8086
          CURRENT_IRQL:  0
          LAST_CONTROL_TRANSFER:  from fffff88000c3a589 to fffff80001e9ed00
          STACK_TEXT: 
          fffff880`023db828 fffff880`00c3a589 : 00000000`00008086 00000000`00000101 00000000`000009a4 00000000`0000001b : nt!KeBugCheckEx
          fffff880`023db830 00000000`00008086 : 00000000`00000101 00000000`000009a4 00000000`0000001b 00000000`00000000 : iaNvStor+0x3a589
          fffff880`023db838 00000000`00000101 : 00000000`000009a4 00000000`0000001b 00000000`00000000 fffffa80`046cb1e0 : 0x8086
          fffff880`023db840 00000000`000009a4 : 00000000`0000001b 00000000`00000000 fffffa80`046cb1e0 fffffa80`095aeaf0 : 0x101
          fffff880`023db848 00000000`0000001b : 00000000`00000000 fffffa80`046cb1e0 fffffa80`095aeaf0 fffff880`00c39520 : 0x9a4
          fffff880`023db850 00000000`00000000 : fffffa80`046cb1e0 fffffa80`095aeaf0 fffff880`00c39520 fffffa80`046cb050 : 0x1b
          STACK_COMMAND:  kb
          FOLLOWUP_IP:
          iaNvStor+3a589
          fffff880`00c3a589 ??              ???
          SYMBOL_STACK_INDEX:  1
          SYMBOL_NAME:  iaNvStor+3a589
          FOLLOWUP_NAME:  MachineOwner
          MODULE_NAME: iaNvStor
          IMAGE_NAME:  iaNvStor.sys
          BUCKET_ID:  WRONG_SYMBOLS
          Followup: MachineOwner
          ---------
          0: kd> lmvm iaNvStor
          start             end                 module name
          fffff880`00c00000 fffff880`00c6a000   iaNvStor T (no symbols)          
              Loaded symbol image file: iaNvStor.sys
              Image path: \SystemRoot\system32\DRIVERS\iaNvStor.sys
              Image name: iaNvStor.sys
              Timestamp:        Sat Aug 22 04:48:29 2009 (4A8F081D)
              CheckSum:         00063763
              ImageSize:        0006A000
              Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4