7 Replies Latest reply: May 15, 2011 5:14 AM by RSS

    ICH10R Raid Chipset

    clayton

      Hello all

      Have a few things to try and resolve.

      Since we are on a tight budget we decided to build our own File Server which currently is running Server 2008 64bit.

      One of the parts was the selction of a Gigabyte X58-USB3 motherboard which supports Raid 0 thru Raid 10.

      The Chipset is a ICH10R.

      Currently I have within the Chipsets Bios configured a 4 disk SATA RAID 5.

      Now I need a tool to manage these drives from within the running OS to make sure if one dies I can at least see this

      without rebooting the box...

      According to Gigabyte their suggestion was to install Intels Rapid Storage Manager however they claimed that it is not

      supported under Server 2008.

      So I found this utility and according to what I see here: http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19607#help

      it seems to state that it does?

      So long story short here are the errors I am getting...

       

      Description:
        Stopped working


      Problem signature:
        Problem Event Name: APPCRASH
        Application Name: IAStorUI.exe
        Application Version: 10.1.0.1008
        Application Timestamp: 4cd508b4
        Fault Module Name: KERNELBASE.dll
        Fault Module Version: 6.1.7600.16385
        Fault Module Timestamp: 4a5bdbdf
        Exception Code: e0434f4d
        Exception Offset: 0000b727
        OS Version: 6.1.7600.2.0.0.272.7
        Locale ID: 1033


      I also found another item named Intel Control Center which is a part of the install if selected and it also gives me this error:

       

      Description:
        Stopped working

       

      Problem signature:
        Problem Event Name: APPCRASH
        Application Name: IntelControlCenter.exe
        Application Version: 1.2.1.1007
        Application Timestamp: 4b046f05
        Fault Module Name: KERNELBASE.dll
        Fault Module Version: 6.1.7600.16385
        Fault Module Timestamp: 4a5bdfe0
        Exception Code: e0434f4d
        Exception Offset: 000000000000aa7d
        OS Version: 6.1.7600.2.0.0.272.7
        Locale ID: 1033

       

      So in short I currently have no management tool to check my disk states.

      Any thoughts or suggestions?

      I honestly do not want to put this server online with no way to see if it could be dying... 

       

      Thanks So much

      Clayton

        • 1. Re: ICH10R Raid Chipset
          PeterUK

          Server 2008 R2 is not supported....I don't know if you could get it to work by either editing in regedit to say “Server 2008 R2” is “Server 2008” or right click properties on the .exe > compatibility tab and run it for “Server 2008” mode.

          • 2. Re: ICH10R Raid Chipset
            clayton

            Well

            I wonder if Intel has any intentions in supporting R2?

            In todays money crunch we need all the help we can get.

            • 3. Re: ICH10R Raid Chipset

              Hi Clayton,

               

              I've got exactly the same problem you described.

              IntelRapidManager crashs on Win2008R2....

               

              Dit you finde any Solution or inofrmation

              about that ?

               

              Thanx

              rednug

              • 4. Re: ICH10R Raid Chipset

                Here's the funny bit... I figured out what I did different - the 3 machines it's RUNNING on (2008R2) were converted to RAID after OS install.

                 

                The one I can not run the utility on was installed with RAID in place (I botched the convert to RAID procedure and had to start again).

                 

                So it will work on 2008R2 - I used the same DVD for all of them.

                 

                But adding the driver, the raid and then the ui AFTER the os is loaded seems to have made the difference...

                 

                this also seems related:

                 

                http://communities.intel.com/message/119846#119846

                • 5. Re: ICH10R Raid Chipset

                  Fixed it! I did this before and forgot so I had to learn it all over again...

                   

                  You need the .net 3.51 FEATURE - even though it will INSTALL with .net 4 (which is supposed to be backwards compatible right?) it apparently won't RUN with only v 4.

                   

                  http://communities.intel.com/message/119865#119865

                   

                  Install the feature - no need to even reboot - boom it works.

                   

                  Thanks!

                   

                  Mitch

                  • 6. Re: ICH10R Raid Chipset

                    Outstanding!!!!

                    Now I am a happy camper...thanks Man

                    • 7. Re: ICH10R Raid Chipset

                      I have Server 2008 R2, .net 3.51 feature enabled, .net 4 installed, IIS role not enabled (prefer so for security reasons) but i cannot install RST, the RST service does not install nor exist after installation. I´m running RAID1 and Matrix 8.9 gives false HD error twice a day! This is painfull, what should i do to fix this?