Okay, I've got an Intel DQ35MP mobo, which includes an Intel 82566DM Gigabit Ethernet Device onboard, and I'm running 32-bit XP Pro/SP3 on an Intel E8400 Core 2 Duo CPU. Several driver-scanning tools have been telling me for quite some time now that I need to update my networking drivers, and all those driver tools as well as the Intel site for the mobo tell me that what I need is to update them with the latest Intel PROSet updater (filename is PROWin32.exe V15.3). But...
When I run the updater, it always complains:
(The installed version of Intel PROSet is not supported for upgrades. You must uninstall it before installing this version.)
Okay, fine, right? I'll do as it asks and uninstall it first. But...
Not only is PROSet nowhere to be found in the full "Add/Remove Programs" list, Revo Uninstaller Pro -- a truly great tool -- can't find it either!
I don't recall where I found this info (maybe in the readmes or examining the plaintext installation files), but I located what was supposed to be the path to the actual installation location (one of those system path names with curly braces), but there was nothing there either. Therefore, I figured maybe one or more of the installed PROSet files got damaged or deleted, or maybe it wasn't even installed in the first place.
But what's the standard trick to fix a damaged installation or flawed un-installation? Try to install it again so that there's enough information in the system to allow a clean repair or un-installation. But, Martha, there's a hole in that bucket!
What do I do now? I'm pretty handy with a registry editor, but I've been unable to determine what needs to be changed, and so I'm obviously not going to guess my way through it.
BTW: I've searched these forums and several others to try to find a working solution, but as you can see from what I've already tried, nothing I've seen there actually works. One piece of advice I found was to uninstall and/or update just the NIC drivers, but while that particular driver update worked fine, the driver-scanner tools still tell me to update PROSet, so that didn't solve the problem.
Edited To Add (3:44 pm EST same day): I should have explicitly mentioned that I'd already tried the steps described here titled "Phantom adapters may prevent your adapter from teaming": http://www.intel.com/support/network/sb/CS-016722.htm, which an Intel tech support agent or other poster linked to in response to someone else's complaint about the same problem I'm having. It didn't solve the problem.