1 4 5 6 7 8 Previous Next 109 Replies Latest reply on Jul 22, 2011 1:08 PM by parsec Go to original post
      • 90. Re: I7 Sandy Bridge Recall

        True,  I agreed with Cheaptrick.    I think Intel didn't test properly all hard disk both SATA2 & SATA3 and Flash USB 2.0 USB 3.0 are Full times test. Until successfully, Intel Test team will signed to release new products to sale market.


        I believe hundred company bought Intel chipset were builded their design motherboard,  Then Intel recalled Sandy faulty.  Many company feel not happy and destroyed their design motherboard cost is blow away !!


        So, waste of billion dollar write off of Sandy Chipset.  SHAME Intel.




        • 91. Re: I7 Sandy Bridge Recall



             Having worked in this field for 28 years, I could go into the component qualification process used by Intel and other component manufactures. the thousands of hours of computer model simulations, hundreds of hours of physical and functional testing with includes testing at voltages and temperatures beyond anything a customer is likely to ever do to a system. In each step of the design process,Intel and others gives the major OEM vendors samples to conduct there own quality and suitability testing to insure the components meet their requirements.


          The results:

          No one found the ONE bad transistor out of the nearly BILLION on the board prior to launch or the chip would never have launched.


              Went the failure was discovered, Intel acted decisively to halt shipments and fix the problem. I am sure this decision was not popular with some vendors who would accept a 5% over three years failure rate.So far in all my researching, I know of maybe 1 case where a field failure may have occurred (unconfirmed). It is not popular with what appears to be a very tiny number of folks on this forum who want they new toys now!, and are unwilling to either return their "unusable" components or wait 45 days to get versions that do not have the issue or to use what they have until the new units are available.


          All the updates and posting I have read indicate that Intel has allocated $700,000,000 to the vendors (who are Intel's customers in this case, not the end users who are posting on this forum that Intel provides to help all users) to fix this issue. I have yet to hear one rant that "_______ who manufactured, tested and warranties this board should have found this problem"  The $700M cost to Intel does not include Intel's loss of revenues of chipset, boards and processors.


          Sure, Intel and the mother board vendors could have tested more, but when your testing are passing, what would you like retested?

          I am very glad to see Intel standing up and taking the reproducibility to fix the problem and turn out a quality product.

          The fact that it will cost Intel a bundle is only right since it is their component failing. The confidence I get in Intel products knowing that when Intel finds a problem will keep me on the Intel product line for quite awhile to come. Just because other companies don't fix their mistakes, do not believe they don't make mistakes.


          OK, off my soap box. I have a red ring of death to go try to fix, but I am done posting to this thread.  Anyone else who would like my 2 cents worth on an issue, please start your own thread and I will be glad to help out.

          • 92. Re: I7 Sandy Bridge Recall

            I understood Doc_SilverCreek...  Sound is incredible !


            You believe that most first time a faulty Sandy chipset in the world !....


            Keep try it again !  

            • 93. Re: I7 Sandy Bridge Recall

              Doc_SiverCreek said - "Asus Maximus IV Extreme has & uses the SATA II ports so the limit of availability would not apply".


              This I think is the funniest response I got from this site. I doubt if the Doc really knows what he's talking about or just being silly.


              By the way Asus Maximus IV Extreme is a Sandy Bridge motherboard. It's part of the recall. It got both the SATA2 & SATA3 ports in it just like the other Sandy Bridge motherboards being recalled.

              • 94. Re: I7 Sandy Bridge Recall

                Can't find anything about it, been searching 20 min... Any date went out yet for the new chips? Went tu buy a pc last week and the guy in futurehop told me they sent everything back for the recall, and should get the pc's back in about 2 weeks. Can i trust this? Or should it take way longer?  Thanks

                • 95. Re: I7 Sandy Bridge Recall

                  If you would like the facts, see the notice update:




                  Q: When and how will Intel start processing RMAs?

                  A: Intel will begin replacing product for our direct customers the week of February 14th. We ask all who think they may be impacted by this issue to return to their place of purchase. Please know that we are currently working out the details and your place of purchase may need some time before they have details available for you.

                  • 96. Re: I7 Sandy Bridge Recall

                    Sorry to disappoint you but it's not gonna happen. Not in 2 weeks. Intel is not the one that's going to replace motherboards, unless those motherboards were made by Intel (generic ones). Intel will begin replacing faulty chipsets probably within this month but it's only a part of a much bigger equation. Intel is not the one putting the replacement chipsets. The replacement chipsets will be shipped to several motherboard manufacturers (Asus, Gigabyte, MSI, etc.). After this, it's the job of the motherboard manufacturers to put the replacement chipsets. The process of putting it in is not that easy as you think. You have to remember that there's already a faulty chipset soldered on every motherboard circuit boards that's going to get replaced. We're talking here of a very delicate motherboard circuit board. A lot could go wrong in the process. The removal process as well as the replacement I think will mainly be done in automation but still requires manual labor to complete. It's a time consuming process.


                    My earliest estimate will be that if Intel will push things to the limit, we'll be seeing some results by March but it will be very limited in terms of numbers. April I think is the best conservative estimate as most PC expert said. Don't count on getting the best in April as it will be mainly low to mid end motherboards. You'll be getting the best probably by the end of summer or fall. By that time, the second generation Sandy Bridge core processor will become obsolete.


                    Sandy Bridge CPUs are non-usable at this time.


                    Sandy Bridge is a failure.

                    • 97. Re: I7 Sandy Bridge Recall

                      Me thinks you are confused:

                      "You have to remember that there's already a faulty chipset soldered on  every motherboard circuit boards that's going to get replaced. We're  talking here of a very delicate motherboard circuit board. A lot could  go wrong in the process. The removal process as well as the replacement I  think will mainly be done in automation but still requires manual labor  to complete. It's a time consuming process."

                      Haha they are just going to integrate the chipset in new pcbs they arent going to reuse the ones with the original cougar point in them, you even say it your self "We're  talking here of a very delicate motherboard circuit board. A lot could  go wrong in the process." REALLY you honestly thought they were going to take all the old chipsets out and put the new ones in!HAHAH

                      i do however agree that you won't see them that soon but i disagree with that they are unusable, cos they blatantly are!

                      • 98. Re: I7 Sandy Bridge Recall

                        I don't see how you could call them usable.  Read my other posts and answer my questions, then tell me if they are usable.

                        • 99. Re: I7 Sandy Bridge Recall

                          This is where Intel is not telling us the whole truth. If it only has to fix 5% of the entire motherboards then why on earth it pulled out the entire motherboards off the market & those already in circulation. This points out to a much bigger problem that Intel's trying to hide.


                          I thought for a moment before that Intel's going to just replace all Sandy Bridge motherboards with new motherboards that contain working chipsets. But this would be a costly endeavor for the chip maker as it essentially will be buying off the entire Sandy Bridge motherboards from all the motherboard manufacturers. The fabrication process is more complicated in just replacing the whole motherboard than by just removing the faulty chipset & replacing it with a working chipset. Some parts need to get ordered (ex: Japanese made capacitors used by most motherboards, Nvidia's NF200 Nothbridge chipsets used in some high end motherboards, etc.). This could take awhile as this things need to get ordered.


                          The government should launch an inquiry on this matter & someone needs to be held accountable. This Sandy Bridge fiasco is part of a much bigger conspiracy. Us, the consumers need to know.


                          Again, how can you say that a CPU is usable at the moment when there's no motherboard for it. Unless you can find a way for a CPU to work without a motherboard (maybe by sticking it in the rear of something) then the CPU is non-usable.


                          I have a Sandy Bridge CPU inside my drawer. I can't use it 'cuz I can't find a motherboard for it. The motherboards been recalled.

                          • 100. Re: I7 Sandy Bridge Recall

                            I don't think they meant that only 5% of the motherboards would have to be fixed.  I believe what they are saying is that everyone of these chipsets have the issue, however the likliehood of the fault occuring is only 5%, which, IMO, is an absurd statement.  A company would not throw away millions of dollars on the possibility that something "could" go wrong in 5% of cases.  A company will spend millions of dollars on something that will go wrong with a majority of their product.  That is just smart business intelligence and common sense.


                            I do agree that there is a much larger issue than the one being presented here.  The fact that no one besides Intel can even replicate the error should not be taken as a positive here, it should be viewed for what it is--a clever cover story and PR spin to conceal what the real issue is.  Try to view it from Intel's side.  They cause a panic with their original announcement, knowing full well that evryone and their uncle will immediately start trying to replicate the issue, then, once no one does, they come along and say that obviously they were just looking out for their customers and playing it safe.  Then they look like the heroes, championing the rights of their customers by erring on the side of caution.  It is a brilliant PR move and a great way to hide what is really going on.


                            It was also a great time for them to get these products out to the market with not much else going on atm.  This way they secured those customers at that time, instead of waiting another 6 months down the road and having to compete with other products.  The money they earned by doing things this way was probably factored into the equation before hand, accounting for the 700 million in recall funds, and once you factor in the losses they would have if they waited the six months and had competition, it was probably still more lucrative to do things this way.


                            Either way, Intel is not an innocent in this situation.  It is one of their making, both planned and deliberate in some way, shape or form and honesty on Intel's side definitely did not factor into the equation here.  That is just my 2 cents, though, take it as you will.

                            • 101. Re: I7 Sandy Bridge Recall

                              Of course....If all brand (Asus, Gigabyte,  MSI, Intel etc...) motherboard have faulty the Sandy chipset.  Who should return to RMA.     I don't want waste destroy a faulty new motherboard.  


                              Great idea, Those faulty new motherboard make a new frame with word "Intel did FAULT a Sandy Chipset !, 2011"on the wall  


                              or  Show the Demo faulty new motherboard fit the rotary with Company label . Who keen buy $50 make refund a resume Intel 2nd Generation Chipset.


                              What you think ?

                              • 102. Re: I7 Sandy Bridge Recall

                                Right now and for the forseable future (ie the next couple/few months) that's about all they are good for.

                                • 103. Re: I7 Sandy Bridge Recall

                                  I have ordered a new PC for my self 14 days ago, and the parts (including the new chipset is now delayed). Needless to say, it nags me a bit - but I'd rather wait and then get a working PC instead. Since I'm planning on having 4 harddrives (2 in RAID0 + 2 individual storage drives + a bluray writer + DVD writer..."just" using the 2 6Gbit S-ATA ports isn't an option.


                                  Some day, the pen-pushers need to start listening to engineers and technicians...

                                  • 104. Re: I7 Sandy Bridge Recall

                                    Hi, if you send the motherboard to the store where purchased, contact the store.


                                    Here a Review for Latin America of the New Intel Sandy Bridge 2600k and 2500k

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