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  • 30. Re: Angry Birds won't run
    peo Community Member
    Currently Being Moderated

    Bought Angry Birds 5 days ago (15 jan), worked just fine for two days, but now I just get "The application was not authorized for use on this machine".

     

    My order was automatically cancelled, and I have tried uninstalling and re-downloading (reinstalling) the application. It simply won't run anymore. I have also tried updating my profile with a "correct" first name (as 'P-O' was not correct according to Intel), but this didn't help either.

     

    As "Angry Birds" is in "My Apps", I am not able to try with purchasing it again.

     

    /PeO

  • 31. Re: Angry Birds won't run
    jcutrig Community Member
    Currently Being Moderated

    Hello,

     

    Sorry to hear you are having problems with Intel AppUp(SM) center and Angry Birds

     

    Please try the following to resolve your issue.

     

    Uninstall Angry Birds

    Uninstall Intel AppUp(SM) center

     

    Reinstall Intel AppUp(SM) center

    Reinstall Angry Birds

     

    Let us know if this does not work for you, also please provide the e-mail address that you registered with in your reply.

     

    Thanks

     

    John C

    Intel AppUp(SM) center Support

  • 32. Re: Angry Birds won't run
    Currently Being Moderated

    i am also getting the angrybirds.exe has stopped working. i have tried everything i have read to solve the issue with no positive result please help

  • 33. Re: Angry Birds won't run
    Wadey Community Member
    Currently Being Moderated

    I also get the Unknown Exception Happened error, I've tried all the "solutions" on this thread but can't get it to run still.

    Emailed the dev too to ask for help.

    Is there any other solution I could try?

  • 34. Re: Angry Birds won't run
    Currently Being Moderated

    I'm getting the following messages. Unknown exception happened.   When I follow the instructions to fix that I then get the ADP message.  When I follwo those instructions, I get the Unknown Exception Happened message.   It's a damn loop of error messages....

  • 35. Re: Angry Birds won't run
    Currently Being Moderated

    Sorry to say, but the version on TPB works just fine.. all the time.

    No need for the Intel AppUp center software..

  • 36. Re: Angry Birds won't run
    Currently Being Moderated

    That's if you want to run a pirated - VIRUS INFECTED version of Angry Birds.    I'll wait for an official answer from Intel and Rovio.... not ILLEGAL software for me, THANKS!

  • 37. Re: Angry Birds won't run
    hlgoodex Community Member
    Currently Being Moderated

    Hello,

     

    I am not sure what all you have tried already so please try the following:

     

    1. Temporarily disable virus protection and firewall and try to run the Intel AppUp(TM) client again
    2. If it still fails, please run the Intel® System Identification Utility. The instructions are located here: http://www.intel.com/support/idyp.htm

    3. Provide us the Intel® System Identification Utility Reference Number so we can look at the system configuration to confirm it meets the minimum requirements.  Contact us here:  http://www.intel.com/partner/support/appup/index.htm

    4. Optionally you can try installing Intel AppUp(TM) client on a second system to see if you get the same results or if it works.

     

    Regards
    Hal G.
    Technical Support Team
    Intel AppUp(SM) Developer Program
    Intel AppUp(SM) center

    *Other names and brands may be claimed as the property of others.

  • 38. Re: Angry Birds won't run
    Currently Being Moderated

    Uninstalled Antivirus, uninstalled IntelAppUp, Uninstalled AngryBirds.   Reinstall Appup, and Angry Birds only, and get the same error mesages.

     

    Tried to run the Intel system ID utility, and everytime I get a BSOD 0x0000001e.

     

    Here are the system specs:

     

    Gigabyte GA-MA69G-S2H AM2+ mobo

    AMD AM2 5000+ Black Edition CPU

    2GB ADATA PC2-800 RAM

    SAPPHIRE Radeon HD 4650 512MB video card

    Windows 7 Home Premium 64bit

  • 39. Re: Angry Birds won't run
    Currently Being Moderated

    Angry birds runs on my pentium 4 computer - but so slow it is worse than nothing.  There is no way to play it - just moving across the screen takes a couple minutes.  ???????

  • 40. Re: Angry Birds won't run
    Currently Being Moderated

    I have the kaspersky anti-virus. I kept getting the ADP runtime failed to initialize, I have tried everthing I have read. I truned off the anti-virus, although I don't feel comfortable leaving it off. So I tried this out and it seemed to work:

     

    1. Open Kaspersky.
    2. Go to settings.
    3. Click Advanced Settings.
    4. Click Threats and Exclusions.
    5. Under Exclusions click Settings.
    6. Click Trusted Applications.
    7. Click Add.
    8. Browse to and add the following:
      • c:\program files (x86)\rovio\angrybirds\angrybirds.exe
    9. Check the box next to each file.
    10. Close open Kaspersky windows.

     

    Its the same as the one to open the Appup Center. So far I opened the app while the center is open a few times. It seems to work so far and my anti-virus is still on.

  • 41. Re: Angry Birds won't run
    Currently Being Moderated

    Does ANYONE know the system requirements? I can'

    t beleive the app center doesn't list them. In the post on this forum it says make sure your system meets minimum requirements but doesn't say what they are- the only link is to the contact support- which says to check back later.

     

    This app center is a joke. Breaks all the time- random errors. No listing for requirements of what you are buying. Then the support doesn't even work. They should just give it up.

  • 42. Re: Angry Birds won't run
    hlgoodex Community Member
    Currently Being Moderated

    Hello,

     

    The system requirements are listed in the FAQs and provided below for your convenience.  Please see http://communities.intel.com/docs/DOC-4664

     

    Q. Do I need a specific CPU or other hardware to run the Intel AppUp(SM) center?

    A.The Intel AppUp(SM) center and the applications available in the store catalog are generally intended for use on netbooks using Intel® Atom™ based processors with 10" screens and default resolutions of 1024x600. The Intel AppUp(SM) center does not prevent installation or execution based on the CPU type, model, manufacturer and / or speed although systems must meet minimum requirements for the supported Internet browser.

     

     

    Q. What operating systems are officially supported by the Intel AppUp(SM) center Software?

     

    A. The Intel AppUp client officially supports the following operating systems:

    • Windows* XP Home 32 bits SP 3 (with .NET framework 3.5 SP1)
    • Windows XP Professional 32 bits (with .NET framework 3.5 SP1)
    • Windows 7 Starter 32 bits
    • Windows 7 Home Premium 32 bits
    • Windows 7 Home Premium 64 bits
    • Windows 7 Professional 32 bits
    • Windows 7 Enterprise 64 bits

     

    At this time only English versions of operating systems are supported. In addition, some applications purchased through the store may need to be run in 32-bit compatibility mode if used on Windows 7 Enterprise 64-bit systems.

     

    Regards
    Hal G.
    Technical Support Team
    Intel AppUp(SM) Developer Program
    Intel AppUp(SM) center

    *Other names and brands may be claimed as the property of others.

  • 43. Re: Angry Birds won't run
    Currently Being Moderated

    I was able to get this to work...besides adding the Intel AppUp programs to Kaspersky's "trusted programs" section, I also had to add the AngryBirds.exe as well.  Once I did that everything runs perfectly...

     

    I won't be trying too many other apps however...having to add them as "trusted programs" to my antivirus doesn't sit well with me.

  • 44. Re: Angry Birds won't run
    Currently Being Moderated

    I had Kaspersky installed...had the error, I solved it by doing the following...

     

    Go to Settings

     

    On the bottom where there is Threats and Exclusions

     

    Under Exclusions click settings

     

    click over to the trusted app flap

     

    click add, then browse

     

    click on the program File/ Rovio/ angry bird app

     

    click all 4 boxes

     

    click save, open  app up

     

    run the game from there... hope this helps

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