9 Replies Latest reply: Jan 18, 2011 2:31 AM by Eonel RSS

Can't install Bang! The Official Video Game, error code:512

Eonel Community Member
Currently Being Moderated

Hellow, I just  payed for Bang! and I can't install it. I says "SetACL has returned with error: 6" when It's beginning to install... then I must redownload it again to try again and It never works...

when I click on accept there appears another error message; "We could not complete your request. The application installation failed. Pleasy try downloading and installing it again.

Error code: 512"

 

I redownloaded it 20 times maybe... and I sended a contact support message yesterday but still don't get any response.

 

I have a Eeepc 1005, Atom Netbook 1,6ghz, Windows 7, and the version of IntelAppUp program it seems to be 2.6.0.42.17294

 

I hope we find some solution because I registered into this place to buy "Bang!" and play it. If I wouldn't get it, I would like to get my money back.

 

Thank you, best regards

  • 1. Re: Can't install Bang! The Official Video Game, error code:512
    jcutrig Community Member
    Currently Being Moderated

    Hello,

     

    I am sorry to hear you are having problems with Bang!

     

    I have tried to reproduce your issue but was not able to.

     

    Are you able to download, install and run other application?

     

    If so this is sounds like something specific to this application and your machine.

     

    Can I suggest that you contact the developer for help in getting this app to run on your specific machine.

     

    You can contact the developer by

    1. Launching Intel AppUp(SM) center

    2. Clicking on the My Apps tab

    3. Selecting the Options View in the top right hand corner (looks like a 3 solid lines not the 6 boxs)

    4. Select the options button over the applicaton you are concerned about

    5. Select Contact Developer

     

    Intel’s validation process checks several key areas for all applications (e.g. installation, security, functionality, etc.) to reduce the risk of issues encountered by our customers.  Unfortunately, all possible hardware/software configurations cannot be validated and some customers may see issues.

     

    Thanks

     

    John C

    Intel AppUp(SM) center Support

  • 2. Re: Can't install Bang! The Official Video Game, error code:512
    Eonel Community Member
    Currently Being Moderated

    Hellow, it doesn't seem to be a problem from the machine, because I tried it on my deskpot pc, and it's different machine and doesn't work.

     

    I contacted with developers when I was waiting a response here, and the Spinvector said they sended you a update of the game with the solution of the issues and they are waiting you to approve the download. The update should be 1.05 and they sended me the update throught mail, but you should have it updated on the software.

    Any other apps work well, the problem is from the game, not the machine .

     

    In the mail the Spinvector said to me maybe I will need a key, where can I find my key of the game? I don't know if I need it but if you know how to see it, it would be nice.

     

    Thank you

  • 3. Re: Can't install Bang! The Official Video Game, error code:512
    jcutrig Community Member
    Currently Being Moderated

    Hello,

     

    I am glad to hear that the application is working for you.

     

    As for a "key" I am not 100% sure I know what you mean. We don't have a key that we can send you.

     

    I would suggest that you download the updated app from Intel AppUp(SM) center when available to make sure everything is working correctly.

     

    Thanks

     

    John C

    Intel AppUp(SM) center Support

  • 4. Re: Can't install Bang! The Official Video Game, error code:512
    Eonel Community Member
    Currently Being Moderated

    Well, it's not solved yet because I'm not playing it because I don't installed it yet, it's downloading at very low speed (from the link of the mail, a problem of the mail, not intel), so I will say to you when I have solved the problem.

    Thank you for your kind attention, I appreciate the support given here.

     

    Best regards

  • 5. Re: Can't install Bang! The Official Video Game, error code:512
    Eonel Community Member
    Currently Being Moderated

    I don't like to double post but I need to bump this thread because there is a new.

     

    The link Spinvector gave me was from the pc version, in this version you need a serial that I don't have, because I buyed the netbook version (Intel AppUp one)

    I talked with them and they said the final solution would be that you, Intel, upgrade the Bang! 1.0 version to the actually 1.05 with errors fixed that they say they sent you. It's the solution.

     

    With pc version I installed it (but cannot play it due to what I said of the serial) so I think the final solution is to upgrade your download in AppUp software to the actual version with errors fixed, because the problem is from the game, not intel or machines.

     

    Thank you, I hope I play this game soon 

  • 6. Re: Can't install Bang! The Official Video Game, error code:512
    jcutrig Community Member
    Currently Being Moderated

    Hello,

     

    The application that you are looking for is working its way through the testing and validation process, unfortunately I can not be more specific on when this process will be complete.

     

    I would encourage you to check back every couple of days to see if the latest version is available.

     

    Thanks

     

    John C

    AppUp(SM) center Support

  • 7. Re: Can't install Bang! The Official Video Game, error code:512
    Eonel Community Member
    Currently Being Moderated

    ah... ok, so I must wait to you to approve... but it takes weeks to test the version? well, at least I hope I will play it, soon or after

    Thanks for the information. 

  • 8. Re: Can't install Bang! The Official Video Game, error code:512
    Eonel Community Member
    Currently Being Moderated

    Now you updated the game to 1.05 and It worked! This game is very funny! I hope the multiplayer feature comes up soon  

     

    Thank you for your support, problem solved

  • 9. Re: Can't install Bang! The Official Video Game, error code:512
    Eonel Community Member
    Currently Being Moderated

    When Intel updated the game version to 1.05 it worked, it was a problem from the game, not machines or the intel software.

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