I searched for this problem but only came up w/ an issue against the 22.214.171.1246 driver that has supposedly been resolved in 2182. I am having the same symptoms described in the 2086 thread but with the 2182 version.
My current driver version is 126.96.36.1999. I am running Windows 7 Home Premium on a Dell Studio desktop. Microsoft update pushed the latest display adapter driver to my PC and from that point on, I would get a black screen when the logon screen displays. I logged into safe mode to roll back the driver. I then went to Intel's driver detector site and downloaded 2182 directly. The screen snapped to a huge resolution then to black. I rebooted and got the same black screen problem.
I am trying to upgrade the driver b/c I am attempting to play Diablo II Lord of Destruction (admittedly an old game) and it starts fine and plays for a while, then crashes out. Oftentimes, the graphics get corrupted and window posts an error saying the driver stopped working but recovered.
Here is my information from the Graphics and Media Control Panel:
IntelÂ® Graphics Media Accelerator Driver Report
Report Date: 9/18/2010
Report Time[hr:mm:ss]: 11:38:11
Driver Version: 188.8.131.529
Operating System: Windows 7 (6.1.7600)
Default Language: English (United States)
DirectX* Version: 10.0
Physical Memory: 6109 MB
Minimum Graphics Memory: 32 MB
Maximum Graphics Memory: 1695 MB
Graphics Memory in Use: 61 MB
Processor: Intel64 Family 6 Model 23 Stepping 10
Processor Speed: 2499 MHz
Vendor ID: 8086
Device ID: 2E22
Device Revision: 03
* Accelerator Information *
Accelerator in Use: Intel(R) G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1)
Video BIOS: 1666.0
Current Graphics Mode: 1440 by 900
* Devices Connected to the Graphics Accelerator *
Active Digital Displays: 1
* Digital Display *
Monitor Name: Generic PnP Monitor
Display Type: Digital
Gamma Value: 2.35
DDC2 Protocol: Supported
Maximum Image Size:
Horizontal: 16.14 inches
Vertical: 10.24 inches
Monitor Supported Modes:
640 by 480 (67 Hz)
640 by 480 (72 Hz)
640 by 480 (75 Hz)
640 by 480 (60 Hz)
720 by 400 (70 Hz)
800 by 600 (72 Hz)
800 by 600 (75 Hz)
800 by 600 (56 Hz)
800 by 600 (60 Hz)
832 by 624 (75 Hz)
1024 by 768 (75 Hz)
1024 by 768 (70 Hz)
1024 by 768 (60 Hz)
1152 by 864 (75 Hz)
1152 by 870 (75 Hz)
1280 by 1024 (75 Hz)
1280 by 960 (60 Hz)
1280 by 1024 (60 Hz)
1440 by 900 (60 Hz)
1440 by 900 (75 Hz)
Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Supported
00 FF FF FF FF FF FF 00 4C 2D 74 02 39 31 45 4D
08 11 01 03 80 29 1A 87 2A DE 95 A3 54 4C 99 26
0F 50 54 BF EF 80 95 00 95 0F 81 80 81 40 71 4F
01 01 01 01 01 01 9A 29 A0 D0 51 84 22 30 50 98
36 00 9A 01 11 00 00 1C 00 00 00 FD 00 38 4B 1E
51 0E 00 0A 20 20 20 20 20 20 00 00 00 FC 00 53
79 6E 63 4D 61 73 74 65 72 0A 20 20 00 00 00 FF
00 48 4D 45 50 32 31 36 32 30 38 0A 20 20 00 77
* Other names and brands are the property of their respective owners. *
Thanks in advance for any help you can provide.
In you diag report above it show "Generic PnP Monitor",, can you go into display properties and enumerate it for the correct display? Once the correct display is shown, try updating the driver to the 184.108.40.2062 at http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19336
In the Intel Graphics Properties window, it appropriately showed my monitor as SynchMaster, but not in the Device Manager in the Control Panel. I updated the monitor drivers and now they show the appropriate monitor.
I then downloaded and installed version 2202 of the driver. It ran a test for a little while before dropping my screen resolution to the lowest setting, then ran a little while longer then the monitor lost signal. I let it sit for several minutes before the computer eventually restarted.
I was able to log in, but the Aero feature of Windows 7 was diabled. I then attempted to run Diablo 2 Lord of Destruction (which I had been running previously) and the monitor lost signal again and never came back on. I restarted the computer and the monitor would again lose signal at the login screen. I rebooted multiple times with the same result.
I once again had to start up in safe mode and roll the driver back.
It is a Samsung SyncMaster 906BW. It is connected to the PC using a DVI-D Dual Link cable through a DVI-D-to-HDMI adapter (the port on the PC is HDMI which the monitor does not support). I do have access to another display, but it is only a VGA display. When I get a chance to grab it and try it out, I will post my results here.
I just tried the 2202 driver using a Lenovo VGA monitor and it seems to be working better. The install went more smoothly. There was still the jump to low res, but then back to hi res, never losing signal. I have restarted the machine 4 times without reproducing the issue. I started Diablo II LoD without issue. I did not play the game long enough to determine if the intermittent display-related crashes still occurred.
Looks like the problem is tied to either the output signal from the display adapter or the monitor itself.
By the way: I appreciate all of your help.
Is that good news b/c that helps you figure out a fix for the problem, or good news b/c you figure it's not your problem anymore?
It's not good news for me b/c I still can't upgrade my drivers and am still stuck with old versions that crash my game randomly. The VGA monitor I tested on had to go back to its original owner.
Sorry, no, there must be a misunderstanding. The problem w/ the 2202 driver went away when I switched to an analog VGA monitor I borrowed for debugging purposes and had to return to the owner. The problem still exists with the digital HDMI/DVI monitor that actually belongs to my system.
All we know now is that the driver is buggy either with my specific monitor or with the digital output. Hopefully you can still track down the problem so I can one day upgrade on my system.