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Intel® IT Director 1.7 Frequently Asked Questions!

1. What is Intel® IT Director?
Intel® IT Director is a software product that monitors security, data protection and health of a PC or network of PCs. Intel® IT Director includes a centrally monitored dashboard for overseeing a network of wired or wireless PCs within a Local Area Network. Intel® IT Director leverages software and hardware enhanced capabilities, when available, to deliver an improved at-a-glance status of some of the most critical elements of a business IT environment.

2. How does Intel® IT Director benefit my business?
Intel® IT Director provides a simplified approach to PC manageability for small business with non-technical IT users. Intel® IT Director effectively and efficiently monitors your network of PC's:
a) Simplifies configuration and manageability of your PC's in the network by leveraging Intel® vPro™ technology.
b) Enables you to explore and monitor computers on your network using a UI based dashboard. Provides early warnings from the monitoring dashboard for policy violations on any computer in the network.

3. What are the features of Intel® IT Director 1.7?
Intel® IT Director v1.7 includes the following features:

USB Device Block

Prevent copying data to unauthorized devices

Intel® vPro™ Technology Detection and Provisioning

Detect and enable Intel® vPro™ Technology

Security Monitor (agent presence)

Ensure security software is present

Security Monitor (simple)

Ensure security software is running

Owner Dashboard

Increased efficiency: reports key data from networked PCs in simple window

Power-On Monitor

Increased energy savings by identifying systems left on and reporting to dashboard

Disk Space

Reports disk utilization of networked PCs to dashboard

 

4. What are the system requirements for Intel® IT Director 1.7?
Platform requirements

Processor: Intel® Core™ i7 processor Extreme Edition, Intel® Core™ i7 processor, Intel® Core™ i5 processor, Intel® Core™ i3 processor, Intel® Core™ i7 processor Intel® Core™2 Duo processors, Intel® Core™2 Quad processors, and Intel® Pentium® dual core processors.

Desktop Chipset: Intel® Q57 Express Chipsets, Intel® B55 Express Chipsets, Intel® Q45 Express Chipsets, Intel® Q43 Express Chipsets, Intel® G4x Express Chipsets, Intel® B43 Express Chipsets or Intel® Q35 Express Chipsets.

Mobile Chipset: Mobile Intel® QM57Express Chipset, Mobile Intel® HM57Express Chipset, Mobile Intel® HM55 Express Chipset, Mobile Intel® PM55 Express Chipset, Mobile Intel® GM45, GL40 Express Chipsets with ICH9M, Mobile Intel® GS45, GS40 Express Chipsets.

 

Operating Systems:

Microsoft Windows XP* Professional 32-bit with SP2/SP3

Microsoft Windows Vista* Ultimate 32-bit or 64-bit, with SP1 or SP2

Microsoft Windows Vista* Business 32-bit or 64-bit, with SP1 or SP2

Microsoft Windows Vista* Home Premium 32-bit or 64-bit, with SP1 or SP2

Microsoft Windows 7* Starter 32-bit

Microsoft Windows 7* Home Basic 32-bit or 64-bit

Microsoft Windows 7* Home Premium 32-bit or 64-bit

Microsoft Windows 7* Professional 32-bit or 64-bit

Microsoft Windows 7* Ultimate 32-bit or 64-bit

5. Where can I get Intel® IT Director 1.7?
Visit: http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=3049

or talk to your reseller.

6. What type of support is available for Intel® IT Director?
Contact the local Intel Customer Support office. More information is available at: http://www.intel.com/support/go/itdirector.htm

7. How can I get more information on Intel® IT Director 1.7?
Please refer to the following documentation posted on the website: http://www.intel.com/go/itdirector

Intel® IT Director User's Guide
Intel® IT Director Getting Started Guide
Intel® IT Director Product Brief
Intel® IT Director Animation Video
Intel® IT Director Release Notes

8. Is Intel® IT Director 1.7 compatible with my existing computers?
Yes. Intel® IT Director can monitor any client computer. The configuration steps for vPro™ and non- vPro™ systems are slightly different but the Getting Started guide includes instructions for configuring Intel® IT Director on both types of computers. View the Getting Started guide at:

http://www.intel.com/go/itdirector


9. Aren't ISVs already supporting some Intel® IT Director Capabilities and if so, won't Intel® IT Director compete with them?
No. Intel® IT Director is targeting an under served small business market segment. Intel® IT Director exposes unmanaged businesses to value added usages that will as a result present a new business opportunity to ISV's. Intel® IT Director is not being offered for revenue from end users and does not provide "console" level capabilities like remote remediation.

10. Why is Intel releasing Intel® IT Director?
Intel® IT Director is targeting an underserved small business market segment. The software application will simplify configuration and manageability of monitoring PC's on your network using platform technologies that are otherwise very complex or too technical to the end user.

11. What is the licensing model?
Intel® IT Director 1.7 User license is available at http://downloadcenter.intel.com/license_agr.aspx?url=/18394/eng/ITDirector_Setup.exe&agr=Y&sType=&PrdMap=&DwnldId=18394&strOSs=All&OSFullName=All+Operating+Systems&lang=eng. There is no charge for this utility.

12. How can I troubleshoot my network?
Refer to the troubleshooting section in the Intel® IT Director 1.7 User's Guide. For additional help please see Q6.

 

13. Will Intel add more capabilities to Intel® IT Director in the future?
Intel is in the planning for additional releases of Intel® IT Director. Intel plans to add new features that shall utilize new Intel technologies thereby enhancing the value of the product to all customers.

 

14. Does Intel® IT Director 1.7 support other languages?
Yes. There are 9 languages currently supported: English, French, German, Russian, Portuguese, Japanese, Spanish, Korean and Traditional Chinese.

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