Windows 8.1 or Windows 10 after update graphic, black screen on my Intel Nuc DN2820FYKH, monitor acer G245HQ

Version 2

    Best Intel,

     

     

    I have a problem of update:

    Graphics: Intel® HD Graphics Driver for Intel NUC 10.18.10.3621 (Latest)

     

    When I install Windows 7 64bit on my DN2820FYKH and update this Graphics software just works normally and shows resolution to 1920 x 1080.

    But if I install Windows 8.1 64 bit graphics software update after I get black screen on my monitor screen. also restart does not work ...

    Also, Windows 10 I have given windows microsoft feedback, but no screen after update of graphics software from DN2820FYKH.

    I also installs latest chipset version. But I think the monitor is G245HQ driver problem. so hopefully that intel graphics software is an update or fix it. It is unfortunate that only Windows 7 64bit does work.

    Thanks You if reply.

     

    Cable: HDMI

    My screen model: G245HQ

    My computer hardware: DN2820FYKH

    SSD: Samsung 850 PRO 128GB ATA Device

    RAM: 4GB PC3L 12800 CL11 204 - pin SODIMM Model: KVR16LS11 / 4

    my latest bios update also:

    BIOS Version / Date Intel Corp. FYBYT10H.86A.0047.2014.1224.1147, 12/24/2014


    Dit document is ontstaan uit de volgende discussie: Windows 8.1 or Windows 10 after update graphic, black screen on my Intel Nuc DN2820FYKH, monitor acer G245HQ, but only on Windows 7 Works