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ROI Analysis - Realizing The Cost Saving Benefits of Activating Intel vPro Technology

A Collection of ROI Analysis Documents for Intel® vPro™ Technology

Support Materials

 

 

North American ROI Documents

 

  • State of Indiana achieves ROI of 405% by improving patching for wired and wireless PCs through Microsoft ConfigMgr enabled by Intel vPro Technology
    • Key findings from ROI analysis
      • Positive ROI within 5 years of 405% by deploying laptops and desktop PCs with Intel® vPro™ technology to support patch deployment in a wired and wireless environment.
      • Break-even point achieved within 2 years.
      • Projected cumulative net savings of over $117,000 over 5 years
  • ROI Analysis: Cal U achieves 193% ROI with Intel vPro Technology and Microsoft Configuration Manager
    • Key findings from ROI analysis
      • Projected net benefits of over $150,000 across 5 years, from improved power management and from reduced deskside visits
      • traditionally required for BIOS updates, patch resolution, and software problem mediation.
      • Projected ROI of 193% over 5 years, with break-even point in Year 3
  • ROI Analysis: Call Center Achieves 428% ROI Using Dynamic Virtual Clients on PCs with Intel® Core™2 Processor with vPro™ Technology
    • Key findings from ROI analysis
      • Positive ROI of 428% over 4 years, by using the flexible image management capabilities of the Secure Managed Client using client-based virtualization through Intel® VT, as well as Intel® iSCSI SAN storage technology using the Intel® Xeon® processor for servers.

      • Break-even point achieved in 2 years.

      • Projected savings of approximately $210,000 across 4 years, after deploying the DVC solution for only 400 PCs with Intel® Core™2 processor with vPro™ technology.
  • ROI Analysis - Erie Insurance Projects ROI of 168% with Intel vPro Technology

    • Erie Insurance Group (Erie), founded in 1925 and headquartered in Erie, PA, is a multiline insurance company. Currently, the company carries 3.9 million auto, home and commercial policies and 310,000 life, annuity and disability income policies. Operating in 11 states, Erie has 2,450 employees at headquarters, and an additional 1,810 employees at 23 branch offices.
    • Key findings from ROI analysis
      • Positive ROI of 168% over 3 years, after deploying PCs with Intel® vPro™ technology to support off-hours patching and improved power management.
      • Break-even point achieved in 1 year.
      • Projected power savings of over $45,000 over 3 years by using the remote capabilities built into PCs with Intel vPro technology.
      • User productivity projected savings of over $160,000 over 3 years through improved patch management.
    • ROI Analysis: Molson Coors Brews Up Increased Business Efficiency and Enhanced System Defense with Intel® vPro™ Technology (Molson Coors, 2008)
      • Molson Coors Brewing Company is one of the world’s largest brewers with an output of over 41 million barrels per year. It brews, markets, and sells a portfolio of leading premium quality brands such as Coors Light, Molson Canadian, Molson Dry, Carling, Coors, and Keystone Light in North America, Europe, and Asia.

      • Key findings from ROI analysis

        • Projected ROI of 120% over 3 years with a break-even point in 21 months by deploying PCs with Intel® vPro™ technology.
        • Productivity gain of $92,961 based on a 50% reduction in end-user downtime by Year 3 through remote response and resolution using Intel vPro technology.
        • Projected savings of $261,216 or 52% in power costs over 3 years by simply turning off PCs with Intel vPro technology when not in use.

     

    • ROI Analysis: Realizing Significant Cost Savings and Improved Productivity through Remote Management Capabilities(Tyson Foods, 2008)
      • Tyson started with 1,500 PCs (13% of their desktop environment), which were already capable of being managed with Intel® Standard Manageability, built into PCs with Intel® vPro™ technology. Within 3 days Tyson had enabled their infrastructure and 3 weeks later they were well on their way to realizing the cost savings inherent in PCs with Intel vPro technology. Based on these results, Tyson plans to have 100% (11,500) of their desktop PCs refreshed with this technology over 4 years through their standard refresh program.
      • Key findings from ROI analysis

        • Positive ROI of 181% over 4 years by deploying PCs with Intel Standard Manageability technology and enabling the infrastructure, resulting in a 29 month break-even point.
          • Projected savings of $56,927 through a changed support model which virtually eliminates shipment of PCs.
          • End-user productivity increase of 23%, saving $136,002 over 4 years by using Intel vPro-enabled remote tools.

       

      • ROI Analysis: Mortenson Reduces IT Support Costs by Building on Intel® vPro™ Technology(Mortenson, 2008)
        • Mortenson Construction refreshes its desktops and laptops with Intel® vPro™ technology to lower IT costs, reduce user downtime, and save energy.
        • Key findings from ROI analysis
              • Positive ROI of 1,131% over 4 years by deploying PCs with Intel® vPro™ technology with a break-even point achieved in 12 months.
              • Savings of $7,184 by year 4 through power savings in shutting off 25% of machines left on and taking advantage of the remote capabilities built into PCs with Intel vPro technology.
              • End-user projected savings of $71,617 through improved productivity.

           

          • ROI Analysis: ROI of 213% achieved by this Midwest-based insurance company(Insurance Company, 2008)
            • A large Midwest-based insurance company has been providing service in selected industries for over a century. The company was one of the first insurers to provide property, liability, and health insurance coverage. The insurance company has over 2,000 employees and operates in 48 states. The protection of company assets and customer data is of critical importance to an insurance company. With a goal to provide 97% patch saturation within their service standard to all PCs, the insurance company looked to Intel® vPro™ technology to help them meet this goal as well as drive additional IT support efficiencies.
            • Key findings from ROI analysis
              • Positive ROI of 213% over 4 years by deploying PCs with Intel® vPro™ technology.
              • Patch saturation rate 97% within service standard by taking advantage of the power management capabilities within Intel vPro technology.
                • IT support and end-user productivity gain of $40,502, or 23% per incident over 4 years through the remote management capabilities of Intel vPro technology.
                • Overall savings of $86,085 over 4 years by using PCs with Intel vPro technology.

             

            • ROI Analysis: Canadian College Achieves 1,350% ROI Over 4 Years Across 7 Campuses by Deploying PCs with Intel® vPro™ Technology (Georgian College, 2008)
              • Georgian College achieved a break-even point in just 1 year, with a projected positive ROI of 1,353% over 4 years, by using the remote power-up, remote boot, and other capabilities of Intel® vPro™ technology to eliminate site visits traditionally required for reimaging, software updates, and hardware and software diagnostics and repair.

              • Key findings from TCO analysis

                        • Positive ROI of 1,353% over 4 years, by using the remote power-up, remote boot, and other capabilities of Intel® vPro™ technology to eliminate site visits traditionally required for reimaging, software updates, and hardware and software diagnostics and repair.
                        • Break-even point achieved in 1 year.
                        • Projected savings of approximately $104,000 from reducing help desk calls and site visits to campuses.

                     

                     

                    • ROI Analysis: Utility District Achieves Positive ROI of 82% (Utility Company, 2008)
                      • Since deploying notebooks with Intel® Centrino® with vPro™ technology, the utility’s information technology (IT) technicians have been able to remotely patch and remediate virtually all notebooks anytime, regardless of location. Site visits traditionally required for patching have been virtually eliminated. This has lowered the utility’s cost of patching notebooks by approximately 98%. Based on detailed information from the utility’s return-on-investment (ROI) investigation of notebooks with Intel® vPro™ technology, the utility projects additional savings of over $10,000 per year in software problem resolution once the fleet of 419 mobile systems is fully refreshed to notebooks with Intel vPro technology.
                      • Key findings from ROI analysis

                         

                                • Positive ROI across 3 years of 82% by deploying notebooks with Intel® Centrino® with vPro™ technology to support remote patching and remote software problem resolution.
                                • Break-even point achieved within 1 year.
                                • Projected cumulative savings for the company of over $60,000 just by eliminating technician travel time for patching and software problem resolution for notebooks.

                             

                            • ROI Analysis: Improving Productivity and Reducing Energy Costs and Consumption with Intel® vPro™ Technology (Cleveland Clinic, 2008)
                              • This article describes how Cleveland Clinic projects a positive ROI of $442,000 in net power savings over 4 years and is also projected to save 29,000 IT support man-hours in the same time period.
                              • Key Findings from ROI Analysis
                                  • Positive ROI of $442,000 in net power savings over 4 years by deploying PCs with Intel® vPro™ technology with a break-even point achieved in 25.5 months.
                                  • Savings of over 29,000 IT support man-hours by year 4 through improved asset management and reduced deskside visits, remote patch management and reimaging and repair.
                              •  

                              • ROI Analysis - Transforming IT Support with Intel® vPro™ Technology (Calgary Health, 2008)
                                • Read about the ROI benefits reaped by Calgary Health Region once vPro technology and LANDesk software was implemented in their organization.
                                      • Key Findings from ROI Analysis
                                            • Positive ROI of 78% over 4 years by deploying PCs with Intel® vPro™ technology with a break-even point achieved in 27 months.
                                            • Savings of $276,800 by Year 4 through reduced power consumption by using the capabilities of Intel vPro technology.
                                            • Projected savings of $101,752 in IT support costs with bare metal OS imaging/reimaging

                                         

                                        • ROI Analysis: Reducing 856,000 Pounds of CO2 Emissions through Remote Services and Off-Hours Power Management (State of Indiana, 2008)

                                            • The State of Indiana’s newly consolidated Indiana Office of Technology (IOT) conducted a manageability assessment of PCs with Intel® Core™2 processor with vPro™ technology. Their decision to convert 20,000 desktop systems to PCs with Intel® vPro™ technology within four years was based on reduced operational expenses. The challenge was the consolidation of several IT service groups serving different agencies into
                                              a centralized service delivery organization while improving customer service and decreasing support costs.

                                            • Key Findings from ROI Analysis
                                                            • Positive ROI of 502% across 4 years by deploying PCs with Intel® vPro™ technology with break-even point achieved in 21 months.
                                                            • Savings of $122,761 in Year 1 through reduced deskside visits by using the remote tools that come with Intel vPro technology.
                                                            • Projected savings of $1,228,896 in power costs across 4 years by simply turning off PCs with Intel vPro technology when not in use.
                                                            • Projected reduction of 856,286 pounds of C02 emissions across four years by eliminating 80% of the deskside visits.
                                                          • VIDEO

                                                         

                                                        • ROI Analysis - Increasing Call Center Productivity (EDS Call Center, 2008)

                                                          • EDS and Intel have worked together to successfully prove that when deployed, Intel® vProTM Technology can save an enterprise 3x their investment costs over 3 years while extending remote management capabilities. One example of production deployment includes an EDS-managed call center located in Canada. As call centers frequently have a high employee turnover rate, company policy requires a terminated call center agent’s workstation to be “wiped clean,” deleting all files on the disk drive. With vPro Technology, the task can be performed remotely resulting in productivity that equates to answering 370 calls a year—an efficiency improvement.

                                                         

                                                        • vPro ROI Analysis- Reducing IT Resource Needs & Service Costs Through Intel Core2 (Intel IT, 2008)

                                                          • Intel’s investigation into the savings offered by Intel vPro technology was conducted in a globally distributed environment. The test environment consisted of 39 training rooms in Asia, the United States, and western Europe, with approximately 800 PCs, of which 300 systems were PCs with Intel vPro technology.

                                                        • ROI Analysis: HSBC Calculates Improved IT Support Productivity and Patch Management (HSBC Holdings, 2009) English version.
                                                          • With a projected positive ROI of 605% and a break-even point achieved in 2 months, HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology. The key areas of impact of the ROI investigation are reduction of difficult and time-consuming patch management and costly desk-side visits.
                                                        • ROI Analysis: HSBC Calculates Improved IT Support Productivity and Patch Management (Spanish version) (HSBC Holdings, 2009)

                                                          • With a projected positive ROI of 605% and a break-even point achieved in 2 months, HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology. The key areas of impact of the ROI investigation are reduction of difficult and time-consuming patch management and costly desk-side visits.

                                                         

                                                        European, Middle East & Africa ROI Documents

                                                        • ROI Analysis: Bank Achieves Positive ROI of 348% by Deploying Intel® vPro™ Technology(Bank Bilbao Vizcaya Argentaria (BBVA), 2008 )
                                                          • In January 2008, BBVA in Spain began using PCs with Intel® Core™2 processor with vPro™ technology as server PCs in branch offices. The bank was particularly interested in the hardware-based technology because of the encrypted remote boot capability (via integrated device electronics redirect, or IDER) built into the PCs. Since implementing Intel® vPro™ technology on their 23,000 desktop PCs, BBVA has been able to securely and remotely reboot every server PC after a transmission failure then retransmit the required data – without employee involvement.

                                                         

                                                        • ROI Analysis: Service Provider for Hotels Achieves Positive ROI of 524% Through Intel® vPro™ Technology(Fractalia Hotel Systems, 2008
                                                          • Fractalia Hotel Systems is a service provider for quality hotel chains in Europe and Central and South America, offering the comfort, design, and technology required by today’s business and tourist travelers. Fractalia’s centralized IT services operate 24/7 to remotely monitor and maintain 2,900 desktop PCs at 900 hotel business centers, Internet corners, and kiosks. Each month, approximately 155 PCs require a site visit because the systems have hung during use or failed to power up during a remote maintenance cycle.
                                                        • ROI Analysis: Service Provider for Hotels Projects Positive ROI of 524% with Intel®  vPro Technology - Spanish Version (Fractalia Hotel Systems, 2008)
                                                          • Fractalia Hotel Systems is a service provider for quality hotel chains in Europe and Central and South America, offering the comfort, design, and technology required by today’s business and tourist travelers. Fractalia’s centralized IT services operate 24/7 to remotely monitor and maintain 2,900 desktop PCs at 900 hotel business centers, Internet corners, and kiosks. Each month, approximately 155 PCs require a site visit because the systems have hung during use or failed to power up during a remote maintenance cycle.

                                                         

                                                         

                                                        • ROI Analysis - Delivering Positive ROI Through Intel(R) Core2 Processors with vPro(TM) Technology (Government Agency in Italy, 2007)

                                                          • A local government agency in Italy recently studied the return on investment (ROI) realized by deploying PCs with Intel® Core™2 processor with vPro™ technology in their distributed environment. Based on the positive results of their investigation, the agency is looking to deploy additional PCs with Intel® vPro™ technology throughout their offices, by using the ITIL framework as a key strategy for deployment.

                                                         

                                                        • ROI Analysis - Reducing Costs Through Improved Remote Services and Off-Hours Power Mgmt. (French-based humanitarian-aid organization, 2007)

                                                          • A French-based humanitarian-aid organization, founded over 50 years ago, conducted an investigation of PCs with Intel® Core™2 processor with vPro™ technology. After hearing about the positive benefits of the new technology, the organization was eager to identify the improved efficiencies and return on investment (ROI) they would realize in their environment by deploying 323 Intel® vPro™ technology-based systems.

                                                         

                                                        Asia Pacific ROI Documents

                                                         

                                                        • ROI Analysis: Positive ROI of 400% Achieved by Deploying Intel® vPro™ Technology (Telecom Service Provider, 2008)
                                                          • A telecom service provider in South America offers a variety of services to residential, small and medium businesses, and large enterprise customers. These services include local and long-distance domestic and international calling, data transmission, and television and Internet services. The telecom company has over 7,500 employees and 8,000 desktop PCs across over 100 sites throughout a single country in South America. The company contracts with a third-party information technology (IT) service provider for level 2 remote support and level 3 field support services. This paper shows how they achieved break-even point within a year and a positive ROI across 4 years of 401%.

                                                         

                                                        • ROI Analysis: Positive ROI of 180% with More Reliable, Secure, Scalable IT Using PCs with Intel® vPro™ Technology[1] (Telkomsel, 2008)
                                                          • After learning about the remote management capabilities of PCs with Intel® Core™2 processors with vPro™ technology, Telkomsel replaced 1,600 of their machines (about 36%) with PCs with Intel® vPro™ technology.2 The company then investigated the return on investment (ROI) delivered by the new PCs for several key IT tasks: off-hours patch management, remote asset tracking, and remote
                                                            diagnostics and repair.
                                                        • ROI Analysis - Caszone achieves positive ROI of 160% using Intel vPro Technology (Caszone, 2009)
                                                          • Caszone, headquartered in Korea, is a managed service provider which delivers IT management services to internet cafes (iCafes) and other small and medium businesses (SMBs) in Korea. They found a positive ROI of 160% in 4 years by deploying PCs with Intel(R) vProTM Technology to support remote PC audits, hardware/software inventories and hardware/software problems resolution

                                                         

                                                        Japan ROI Documents

                                                         

                                                         

                                                         

                                                         

                                                         

                                                        People's Republic of China ROI Documents

                                                        • ROI Analysis: 99% Remote Inventory Success and Reduced Service Costs Using Intel® Core™2 Processors with vPro™ Technology (Panyu People’s Hospital, 2008)
                                                          • In December 2007, Panyu Hospital began refreshing their aging collection of 800 desktop PCs with new PCs with Intel® Core™2 processors with vPro™ technology. The hospital then studied the return on investment (ROI) realized by deploying the PCs across their 19 sites. Based on the results of their investigation, Panyu Hospital is excited about the advanced performance of the PCs, and is particularly pleased with the way the built-in remote management capabilities in the PCs are helping their IT department improve centralized services. The hospital has already seen service costs go down and revenue losses decline. For example, based on their ROI investigation, the hospital projects that the cost of inventories will drop 99%, from $2,880 to $27 per inventory. With a positive ROI of 27% projected over five years, Panyu Hospital is eager to complete their full deployment and activation of PCs with Intel® vPro™ technology by 2009

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