First American Financial Corporation is one of the largest title insurance companies in the U.S., with desktop and laptop computers that support employees who facilitate title and escrow closing for real estate sales. To improve remote PC management, the company’s desktop management group worked with Allied Digital Services to activate the Intel® vPro™ platform in HP computers equipped with Intel® Core™ i5 vPro™ processors. First American anticipates improving employee productivity by reducing the time to resolve computer problems, streamlining software provisioning, and using remote power management to drive down energy consumption.
“With the Intel vPro platform, we can diagnose and solve complex issues, like OS failures and boot problems, all remotely," explained Dale Hiser, manager of desktop management at First American. "As a result, we can save the shipping costs of replacing systems, avoid expensive deskside visits, and significantly reduce the productivity loss and frustration that downtime can cause employees.”
Learn all about it in our new First American business success story. Find more like this one on the Intel.com Business Success Stories for IT Managers page or the Business Success Stories for IT Managers channel on iTunes. And to keep up to date on the latest business success stories, follow ReferenceRoom on Twitter.