If you have installed Microsoft* Windows 8*, you probably noticed it includes Internet Explorer 10* on the desktop. If you try to install a certificate from Microsoft Active Directory Certificate Services you will see the error message “This Web browser does not support the generation of certificate requests”.

In order to display the certificate website, you will need to switch browser modes. Internet Explorer 10* provides the following browser modes:

  • Internet Explorer 10
  • Internet Explorer 10 Compatibility View
  • Internet Explorer 9
  • Internet Explorer 8
  • Internet Explorer 7


The Internet Explorer 10* Compatibility View will allow the certificate website to display properly. To change browser modes open Internet Explorer 10* and either select Tools > F12 Developer Tools, or press F12.

At the bottom of the Internet Explorer 10* window another set of menus will appear. Select the Browser Mode tab, and then select Internet Explorer 10* Compatibility View. Now your certificate website will display correctly, allowing you to request a certificate on your client system.