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Servisair is a leading global provider of aviation ground services. At Southampton Airport, a busy UK regional aircraft hub, it provides passenger check-in services including check-in functions and reconciling passengers when boarding. Global IT support company ESP previously supported the Common Use Platform*, provided by the airport, to ensure uninterrupted connectivity and maintenance of aging PCs and peripherals. But ESP engineers had to make regular trips to the airport to repair the PCs and peripherals. Intel designed a remote management solution based on 2nd generation Intel® Core™ i5 vPro™ processors that now lets ESP manage the services remotely.

“We now have a robust and reliable support environment which requires less infrastructure to support,” said Mike Williams, manager of operations support for the airport passenger systems at  Servisair.

Learn all about it in our new Servisair business success story. As always, you can find many more like this one on the Business Success Stories for IT Managers page or the Business Success Stories for IT Managers channel on iTunes. And to keep up to date on the latest business success stories, follow ReferenceRoom on Twitter.


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