Remember the times when a customer would be hard down while there system was being rebuilt? Either a loaner system had to be provided or they would have to go to lunch and the machine would be rebuilt while they were gone. Well look no further for a solution to keep the user active. By using WinPE and Intel vPro's SOL and IDER solution, firefox can be added to WinPE to call the Outlook Web Access. Outlook Web Access gives the user access to their email while in the background, the system can be formated and reimaged. This use case will talk about the steps to create a WinPE image, and how to edit the startup.cmd to include firefox and to how to launch the Outlook Web Access from it.