For the IT group supporting Pepperdine University’s Graduate School of Education and Psychology, managing the fleet of nearly 300 client systems used by faculty, staff, and graduate assistants had become too time-consuming and resource-intensive. When it was time to refresh client systems, the IT group selected laptops and desktops equipped with Intel® Core™ i5 vPro™ processors. By using Intel vPro technology with Symantec Altiris Client Management Suite*, the IT group has streamlined software diagnostics, patch and software deployment, asset discovery, and security, eliminating software-related deskside visits while providing outstanding performance to users.
“With Intel vPro technology, I can access the system and start to resolve problems even if the operating system is completely unresponsive,” explained Ramy Rizkallah, program manager for the Graduate School of Education and Psychology at Pepperdine University. “I can have users back up and running much faster than if I had to make a deskside visit.”
To learn all about it, download our new Pepperdine University business success story. As always, you can find this one, and many others, on the Intel.com Business Success Stories for IT Managers page.