While at Symantec Vision, we had a chance to video-tape Sean Waddell, a Product Manager at Symantec, demonstrating a preview of hardware-based KVM Remote Control from a Symantec Altiris Client Management Suite to a laptop PC based on the 2010 Intel Core i5 vPro processor.
With the ability for IT to now see what the user sees through all states, even when the Operating System "blue or black screens", is starting-up or shutting down, IT can now solve problems that many times previously required a deskside visit in the past. One example is when the network adaptor is disabled in the Operating System. Now IT can use a hardware-based KVM Remote Control communication channel from the Symantec management console, and remotely connect to and repair the PC based on 2010 Intel Core vPro processors, even when the user disables the network adaptor in the Operating System.
Watch the video below to learn more about the power of 2010 Intel Core vPro processors with KVM Remote Control.