As part of our launch of the all new 2010 Intel Core vPro processor family, Microsoft Vice-President Brad Anderson talked about how "vPro enables us to do things inside of System Center that in the past required the help desk to actually visit a desktop ... [including] remotely troubleshooting PCs even when the Operating System has not been booted."  To see a demonstration of how Intel vPro technology with System Center Config Mgr 2007 helps reduce time-consuming desk-side visits, watch the demonstration below from Jeff Wattlaufer of Microsoft's Systems Center Product Group: