During the webinar we received a # of great questions, I took these from the queue and here are the answers: 


When can we expect to see some real tools & documentation on remote OS & application diagnosis & repair?

A:    Tools - Check here. http://communities.intel.com/docs/DOC-1171

A:   As for documentation of OS fixes, we leverage items like BSOD Analyzer to check the minidump file to validate the the driver in error.  I highly recommend checking this tool on Microsoft's website. 



Example: Is there any way to access a remote command prompt in Windows through SoL? What sort of lightweight diagnostic boot images are available that will enable remote diagnosis / repair?

A:   There is, you can boot to a light weight image i.e. windowsPE. 

A:   Here are a few options: 

     Spare Tire ISO - http://communities.intel.com/docs/DOC-1733 - the how to build guide

    Another great thread on ISO's - http://communities.intel.com/message/2508#2508  



Can I copy files to a remote workstation, through vPro, to a broken Windows workstation, to repair it? If so, where is the documentation on how to do this?

A:   Sparetire ISO can do this very thing, then you can boot into windows (light version) & then utilize your normal tools to fix it. i.e. VNC, etc..  Check out the spare tire ISO post above.    



Great webinar today, great questions.   Keep them coming..