Activate Today! Realize ROI with Intel® vPro Technology and Microsoft System Configuration Manager is now available for on-demand viewing!

 

We are hosting a series of ROI and activation webinars on Tech Republic; each one is focused on a specific management console - Symantec Altiris, Microsoft System Center Configuration Manager, and LANDesk.

 

This live TechRepublic Webcast, featuring Q&A, will be hosted by James Hilliard and feature special guest speakers from Intel Corporation, Jeff Marek, Director of End User Platform Engineering, Digital Office, and Jeff Torello, Staff Architect, Digital Office and Jeff Wettlaufer, Sr. Technical Product Manager for System Center, Microsoft Corporation. They will discuss the ROI possible with Intel vPro technology usage models activated, a review of the primary usage models supported by SCCM, and an overview of the activation process using SCCM. Q&A will follow.

 

Have questions that aren't covered here? Please post them in the Ask An Expert forum and we'll get them answered for you.

 

Question

Answer

Could you do the demo of deployment now? We would like to see how SCCM works life, so we can implement this in our environment

Yes, this deployment technology with Intel vPro Technology and Microsoft System Center Configuration can be done today. Videos of showcasing and guides on how to execute the use case can be found on the Intel vPro Expert Center. http://www.intel.com/go/vproexpert

                                        

There are a lot of technologies out - ipmi, dash, smash - does Intel have plans to embrace or create an industry standard for remote desktop management technology as opposed to a proprietary one?

 

Actually we are built on WS-MAN standards set by the DMTF which covers standards like ASF, DAHS. However, we do add additional capabilities beyond standards to meet customers’ needs for gaps not currently filled by a standard (like Fast Call For Help).

 

                                       

Do I need a management console to perform vPro use cases?

 

No. We have a built-in interface referred to as the WebUI, but it does not support all of the vPro features that a management console would such as boot-redirection and a remote Serial-Over-LAN video and keyboard session...so using a management console is much preferred. Besides, wake-and-patch is the key use case, and software distribution is typically handled by a management console anyway. Hope that helps!

 

How do I get the biggest ROI? What use case?

 

The answer is similar to what provides a quickest ROI. It depends on company's specific challenges. For example, a highly distributed organization will see large benefits from remote remediation of machines to save cost and time driving between sites. Many other large companies choose remote power on and patching as their first use case due to ease of implementation and high ROI. The two most popular use cases are power management and remote remediation.

 

What use case provides the quickest ROI?

 

The answer really depends on company's specific challenges. For example, a highly distributed organization will see large benefits from remote remediation of machines to save cost and time driving between sites. Many other large companies choose remote power on and patching as their first use case due to ease of implementation and high ROI.

 

Any complications with multiple versions of AMT in the environment when activating?

 

Depending on how old the AMT versions are there may not be support for certain features (remote configuration is one example).  It is best to plan to update to the latest available AMT firmware version for each platform to ensure the greatest success with activation.

I have the AMT Scan Tool being deployed to my 11,000 client machines and I've modified the MOF files to gather the registry keys created by the AMT Scan Tool. My question is: Is there a pre-made SCCM web report query to view the data gathered?

 

Not to my knowledge...but that is a very good question. I will bring that to the attention of our team here at Intel that works with MS to see if we could help make that happen!

 

                    

What % of new computers are coming with vPro?

 

Almost all major OEMs are currently shipping PCs with Intel vPro technology with strong adoption of vPro by small, medium business and large enterprises. For example, over 40% of Fortune 100 companies are actively purchasing vPro.

 

I have SCCM R2 and HP laptops with VPro, do I need anything else to install or can I start using the vPro abilities with SCCM?

 

You need SCCM SP1 to begin taking advantage of vPro systems. SP1 will allow you to natively support vPro systems with firmware versions of 3.2.1 and greater. For firmware versions less than 3.2.1, you can install a free download from Intel to communicate with older systems. http://software.intel.com/en-us/articles/intel-ws-management-translator/

 

Will there be an archive of this Webcast? If so where can we find it?

Is VPro supported on I7 processors?

 

Yes, the recorded webcast will be available on-demand. You can find using the event's registration url.

Intel does have plans to support vPro on the i7 processor with specific chipsets/firmware to give you AMT capabilities.

 

If vPro is activated on a machine, but then not utilized, is there any functionality hit the machine will see vs. not having vPro activated?

 

There is no impact on functionality if vPro is activated and not utilized. Depending on the configurable vPro Management Engineer Power State, there may be a minimal electricity draw.

 

                                                                          

In order to activate vPro is it necessary we have Microsoft SCCM 2007?

 

No. vPro can be activated either without a management console in SmallMediumBusiness (SMB) mode or with another management console such as Symantec' Altiris. SMB mode involves configuring each computer individually however, so it is not recommended for organizations with a large number of client PC's. Hope that helps.

 

Is SCCM the only available management console that can tap into the vPro hardware?

 

While Configuration Manager integration with Intel  vPro technology has been a successful, industry leading joint venture there are more management console’s that take advantage of Intel vPro. (For example Altiris, LANDesk, HP OpenView, etc.)

We are a global organization. How is performance in a larger geographical area? Are there any limitations or degradation of service?

 

Based on the SCCM architecture design will determine the performance for Out-of-band management. For each of your site servers that manage SCCM clients/system, you would add the OOB service point to the site server. This will allow you to use OOB manage to those systems managed by that site server.

                                      

Windows XP support for Config Manager and VPro?

 

Yes, Windows XP is supported on both Microsoft ConfigMgr Clients and on Intel vPro Technology enabled clients.

 

Will the Webcast be available for view after the fact?

 

Yes. recording and will get emails out with links to ondemand after the event.--James

 

I saw an INTEL driven presentation of ATM/VPRO management integrated with SCCM SP1 and to me was impressive. One question is, can I use this integration in SCCM to see the remote console while machine is being powered on similar to the HP Proliant ILO? I do not remember seeing the piece of the demo then.

 

Once the system begins to boot to the OS, you will no longer see the remote session. You would switch to a standard software based remote control solution. vPro helps you get to a working OS.

 

Using SCCM, you could not see the remote machine boot up process. However, do you have an alternative ATM/VPRO console to see the remote machine boot up for a BIOS modification, or network boot so we could reimage the machine using SCCM? Thanks Ramon Martinez Toronto, Canada

 

Microsoft Configuration Manager SP1 does have the ability to perform an AMT / vPro Serial Over LAN (SOL) session to interact with the BIOS and watch the initial boot process.

 

Can you do more than view the BIOS screen, can you edit it?

 

Yes, you have full control of the BIOS to view, change, save, etc although it is presented in a text-based interface rather than a graphical one. Hope that helps!

 

Is there a web address on Intel's site that lists manufacturers and models that have this capability?

 

Yes, please see the following: http://communities.intel.com/docs/DOC-2033

 

We currently purchase the latitude e6500 and the optiplex 960. What is the key piece of hardware to look for in an inventory to see that these systems are capable?

 

Once you enable your infrastructure and ConfigurationManager OutOfBand ServicePoint to support vPro, you can do a discovery to detect the AMT Status of any machine. It will return either "Not Support", "Detected", "Not Provisioned", or "Provisioned". We also have a tool called AMTScan that can scan clients on your network to report back the AMT firmware level, driver versions, etc. too.

 

The previous speaker mentioned Green Savings, Power Savings. Is there anything that you know of out there that I could come up with an ROI presentation showing the possible savings in energy?

We have our ROI presentation available on the web. The power savings for power on/off are pretty consistent. There Intel Activation Assessment can help solidify the numbers and offer case study options.

Jeff Wettlaufer, We have older hardware at my job and am wondering how to convince management to get newer hardware in order to make use of this technology? Any brand of PCs recommended?

From a System Center perspective, there a range of industry leading hardware vendors that provide vPro enabled systems, and we work with all of them.  Some of the obvious larger names (Dell and HP) have been increasing their range of systems and price points where vPro chipset technology is available, and System Center can help reduce the cost to plan, build, deploy and manage  those (and others).  From a System Center with vPro perspective, we work with all of them.

Can I utilize vPro features without purchasing additional software?

 

Joseph, There is a built-in capability to use some of the vPro features with just a web-browser. However, there are some features that require some sort of ISV program. There are some free, open source tools available as well from Intel (Manageability Developer Toolkit and Commander specifically). You can find them on the Tools page of the vPro Expert Center (located here: http://communities.intel.com/openport/docs/DOC-1171/). There are also additional tools on that page, and many useful documents/whitepapers on the overall website itself (located at: http://www.intel.com/go/vproexpert). I hope that helps.

                                   

How does a system have to be connected to be manageable by VPro? Can it be hooked up to a home LAN or wireless network?

 

vPro supports connectivity on the LAN via both wired and wireless connections. MS will provide native support for wireless in the upcoming SP2 release of ConfigurationManager. For remote users at home over a VPN, you can manage them w/ vPro as long as the OS is functional. In the event it is not, we have another feature (not yet supported by MS) call "Fast Call For Help" that lets the user initiate a support call back to the enterprise over a wired internet connection...even if the OS will not load.

 

Can you perform remote wipe on stolen equipment with VPro?

 

vPro itself will not perform a remote wipe, but there is ISV software available that will provide this capability and works in conjunction with vPro.

Can configmgr handle mixed vPro and non vPro environments?

 

Yes, SCCM can handle both environments, but of course the non-vPro systems will not have OOB capabilities. Within ConfigMgr, they provide native capability to discover and distinguish between vPro and non-vPro systems.

 

I noticed that Intel vPro AMT comes with our newer Dell systems. However, is there a way to get the vPro functionality on older Dell Systems where it doesn't come standard?

 

Intel vPro Technology is a component of the Chipset and added during the manufacturing process. If you have clients that are not vPro / AMT enabled, you are will not be able to add Intel vPro technology to the client after the fact.

 

So Config Manager replaces SMS?

 

Yes, SMS was replaced approximately 3 years ago with System Center Configuration Manager 2007.  System Center Configuration Manager has made significant advancements across a number of areas since the days of SMS, you can find out more on our product pages here.