I'm the PR guy responsible for Intel vPro Technology, the newest version of which rolled out today. Be sure you check out the virtual event. In addition to being a PR manager for which Intel pays me for my services, I could possibly be our IT department's biggest nemesis. It seems like several times a week something fizzles in my PC and I'm online for hours with our IT staff trying to figure it out. Of course, I have to be there if a problem is to be discovered. So, in addition to my PR services, Intel pays me fairly often to hang around online with IT, while I provide no services to Intel at all. This doesn't overjoy Intel, and it makes me want to strangle my mouse. I'm not alone, of course, there is a whole brotherhood of the digitally cursed out there, good hardworking employees resigned to blue screens, stuck cursors, frozen applications and rebellious keys as a normal part of the business day. So, whenever Intel comes out with a new version of its popular vPro technology, I don't get all worked up over what a great boon this will be for IT professionals, I want to know what's in it for me and my brethren. So, when the 2008 version was about to roll out, I poured over the PowerPoint in anticipation. There were a number of new features, but three caught my eye - Fast Call for Help, Remote Scheduled Maintenance and Remote Alert. All sounded promising, but as I said, I'm not interested in features "designed to save time and money for IT professionals." What's in it for the end-user, is what I want to know. So I looked closer. Fast Call for Help looked OK. Even with a blue screen, even outside the firewall, we could summon assistance in seconds with a couple of key strokes. (I had to send my computer to IT the last time this happened to me and a keyboard met an ugly death against the wall.) I really like Remote Scheduled Maintenance because I wouldn't even have to be there. The computer simply knows it's time for a tune-up and checks in online to get its transistors cleaned. But Remote Alert, that one brought tears to my eyes. Imagine, a computer that gets sick in the middle of the night, wakes itself up and calls in for a cure. The user shows up the next the morning and his PC fires right up for a bright new day of productivity. You (and I'm talking to my cursed brothers) need to take a look at "New Capabilities and Benefits" section of this video for more on Fast Call for Help, Remote Scheduled Maintenance and Remote Alert. Meanwhile, I need to find a tissue and compose myself.