Currently, the Depth functions of the camera driver for the Intel® RealSense™ SR300 Camera do not always work with Windows* 10 Creators Update build 15063 or newer. Windows* Hello and the RGB functions of the SR300 may be affected. Some users have found that avoiding the FW upgrade may help. If you have problem installing the driver, please help Intel diagnose the issue by providing installation logs as described below.
From this article:
What are you seeing?
After updating to Windows® 10 Creators Update build 15063 or newer, the following functions stop working with your camera:
Why are you seeing it? The Depth Camera Manager (DCM) for the Intel® RealSense™ SR300 Camera doesn't always work with Windows® 10 Creators Update build 15063 or newer.
How to fix it
intel_rs_dcm_sr300_188.8.131.5218.exe --ignore-fw-update --silent --no-progress --acceptlicense=yes
Provide the Following Information to Help Intel Diagnose the Issue
If the camera driver, Intel® RealSense™ Depth Camera Manager, doesn't install correctly:
|Note||%TEMP% is typically C:\Users\<username>\AppData\Local\Temp. In addition, %windir% is typically C:\Windows.|
3. Attach the zip file and screen shot to the service ticket or RealSense Community post.