The Intel® RealSense™ Cameras may sometimes experience power delivery problems from the target platform. This may result in connectivity issues where the camera is not fully recognized by the system.
The following workarounds have helped some users resolve connectivity issues but are not guaranteed to work in every case.
If none of these workarounds solve the connectivity problems then please contact Intel Customer Support for further assistance. You can open a web ticket or post in the RealSense Community forum. When first contacting support, please specify that you have gone through the steps outlined in this article and provide the article's URL.