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Intel Healthcare IT

36 Posts authored by: Jared Quoyeser

Louisiana is known for a lot of great things—think seafood and southern Hospitality—but the state is also becoming a hotbed of healthcare IT development. The nickname Silicon Bayou has been tossed around a few times to describe the great innovation going on in the region.

 

For example, the second CajunCodeFest kicks off tonight in Lafayette and will be the largest healthcare developer forum in the United States. Last year, more than 275 people attended the event, with 115 participants from 15 states and three countries. This year, teams from all over the country are expected to participate in the 27-hour coding competition that provides participants the opportunity to transform “data” into healthcare solutions. The data released will be used to create solutions that encourage patients to "Own your Own Health” to make knowledgeable and informed decisions about their healthcare.

 

Heavy hitters from the health IT world will be on hand, including Dr. Farzad Mostashari, the National Coordinator for Health Information Technology at the U.S. Department of Health and Human Services.

 

Intel is proud to be a sponsor and it should be a great event that moves healthcare information technology forward. Follow us on Twitter @IntelHealthIT as we will be live tweeting and sharing photos, and watch for a recap after the event that will hightlight the winners and innovative technology. The hashtag is #CCF2.

 

What questions do you have?

 

The success of healthcare IT depends on providing better care to patients. At HIMSS 2013, we gathered three doctors who are on the front lines of innovating this technology and use it daily as they interact with their patients. Joseph Kim, MD, MPH, president of MCM Education, Dr. Luis Saldana, attending emergency physician, and Dr. Dirk Stanley, chief medical information officer, all agree that the best way to provide better medical care is to create a patient-centered care system. Clinicians implementing this model must plan for mobile technology, privacy and security, and cloud computing.

 

Watch the above video for a quick look at their thoughts on the future of health IT, and see the full panel discussion here

 

Mobile technology is already penetrating healthcare. For Dr. Kim, this mobility means better patient care. "A physician used to draw what they were communicating using a pen and paper. Mobile devices allow for multimedia, which brings the doctor's ideas alive for the patient," said Dr. Kim.

 

These mobile devices will not only allow physicians to share quality information easily, physicians and patients can also capture larger amounts of data. But with the additional data, comes additional risks to privacy and security.

 

“Patients must trust that their information will be seen by only the right people at the right time,” said Dr. Stanley.  Stringent privacy and security measures must occur with the hardware, software and where the data is stored.

 

Dr. Kim predicts that encryption and will continue to advance and features on mobile devices like remote wipe features will continue to be at the forefront of security. 

 

Implementing this technology presents challenges, but creating a partnership between the physicians and IT can lead to a smoother transaction. Dr. Luis Saldana advises that technology must serve a personal reason as well as a professional reason. “These tools must be accessible for them to be successful. We follow the information flow to determine our technology strategy,” he said.

 

When both patient and doctor feel comfortable with the technologies, both have the opportunity to generate a considerable amount of data. Managing big data is on the minds of all hospital CIOs. “We ask ourselves how do we process this data? What tools do we use? How often do we collect it?” said Dr. Stanley.

 

After mobility, security measures and cloud computing have been implemented, clinicians can focus on collaboration to create a patient-centered model. “So many patients are tech-savvy. They’ll use these tools to collaborate on their own care,” said Dr. Kim.

 

“Our focus is on keeping patients out of the hospital,” said Dr. Saldana.

 

The three physicians agree that collaboration is key to good patient care. For Dr. Stanley these tools and collaboration will lead to the keystone in good patient care. “We need to move toward a one patient, one chart model to make patient-centered care a reality.”

 

What do you think?

 

See the full panel discussion with Dr. Kim, Dr. Saldana and Dr. Stanley

 

At HIMSS 13, Dr. Andy Litt from Dell made the case that healthcare must become a team sport. He outlined ideas to make it so, including collaborating and sharing data with everyone on the healthcare team. The results of this paradigm shift, according to Dr. Litt? Better patient care, and ultimately less expensive care.

 

Watch the above video conversation with Dr. Litt and let us know what questions you have.

In this HIMSS13 preview, I take a look at how the new Windows* 8 platform is transforming the health IT landscape. Watch a clip from a sit-down discussion with a Microsoft healthcare expert about the key features of Windows 8 that healthcare CIOs need to know. See you in New Orleans next week.

 

As HIMSS13 approaches next week, we conclude our pre-show guest blog series from health IT industry experts. Below is a guest contribution from Ashley Rodrigue, Healthcare Ambassador at Lenovo, on workflow and point-of-care devices such as tablets and convertibles.

 

With a variety of different workflows and use cases in healthcare environments, flexible technology ecosystems are essential. To that end, when it comes to point-of-care devices, one of the cardinal rules in effective HIT management is: One Size Does Not Fit All.

 

Many device manufacturers have responded to this challenge by expanding their portfolios to support a wide range of needs. Over the past few years, we’ve seen new categories of mobile computing emerge and the number of device options increase. As a result, we’ve also seen the number of devices that a person uses per day increase significantly as well.  It’s interesting to compare the differences between devices, but even more interesting perhaps, is to look at the commonalities that could potentially lend themselves to convergence.

 

Some of the hottest devices for mobility and point-of-care are tablets and Ultrabooks™. The interesting thing about tablets, though, is that the accessories often serve the purpose of making them more like notebooks. Many users require a physical keyboard or a case that can prop the screen up. Similarly, some of the most exciting Ultrabooks have tablet attributes, like touch screens and app based usability.

 

It is not uncommon for individuals to use and even carry one of each. Therefore, it makes sense that some of the newest and most desired devices are convertibles that provide the best of both in one solution. Windows* 8 Professional Ultrabooks with tablet-like touch screens that twist, flip, bend over backwards, and detach are becoming increasingly popular.

 

The great thing about this particular type of convergence is that it can result in better outcomes for clinical staff, IT professionals, and healthcare organizations. For clinical professionals, using one device can streamline user experience and provide a nice blend of performance and mobility with a solution that does not limit functionality.

 

This can result in better workflows, increased efficiency, and better patient experiences at the point-of-care. For IT professionals, these devices introduce far less risk because, even though they have tablet attributes, they can be managed and secured like traditional PCs. For organizations, in addition to the benefits already mentioned, the total cost of ownership (TCO) associated with deploying fewer devices is less. For these reasons, it’s no surprise that convertibles are becoming a hot new trend in healthcare environments.

 

What do you think?

As HIMSS13 approaches, we continue our pre-show guest blog series from health IT industry experts. Below is a guest contribution from Andy Rocklin, Solution Partner, Health Sciences at EMC, on patient-facing IT engagement models. Watch for more pre-HIMSS posts this week as we get closer to the show.

 

If you have read any of my blogs, or my most recent Seducing Porcupines you know that I spend a significant amount of time analyzing how technology can influence the largest cost driver in healthcare: patient behaviors. This year’s HIMSS conference shines a spotlight on the many motives, methods and stakeholders offering related solutions.

 

An occupational hazard of consultants is to simplify the world to a level we can understand. For me, the explosion in patient-facing IT solutions boils down this equation:

 

patientdata.jpg

 

To start let's unpack the factors on the left side of the equation.

 

Multiple interested constituents are affecting the transformation of healthcare. Consumers are being forced to become more accountable for their care, but they are not yet fully empowered to effect positive change in results. Employers and CMS, who are the ultimate Healthcare financiers in the U.S., are now positioned to use information technology to exert even more influence on insured individuals and Healthcare Payers. Providers are being asked to assume more risk in the burgeoning pay for performance model and they are feeling pressure to use technology to predict and manage their risks. Healthcare Payers, having all but exhausted their traditional levers for reducing costs, are exploring how to incent and engage members in managing their care.

 

New technologies platforms are multiplicative factors in this transformation. Patients need extended care teams and payers to communicate, collaborate, and plan—often across organizational and historical boundaries. For example robust mHealth and Care Coordination tools like those provided by Intel, enable Healthcare Provider teams to build a technology platform for engaging patients and managing care. These tools also support the growth of patient facing mobile applications which are on the leading edge of care transformation.

 

Though technology platforms are multipliers, aggregating, accessing and analyzing rapidly growing pools of Big Data will exponentially grow value that Healthcare Providers and Payers can deliver. Using technologies and services from EMC, healthcare providers and payers can create better customized care guidelines through refined benchmarking against more precise patient cohorts. Providers will be able to analyze their big data to do an immediate evaluation of health status changes and to build patient engagement models tied to psychographic profiles.

 

So what’s the verdict who will be most effective helping moving the consumer behavior dial with robust technology platforms and big data analytics? Well, to be honest, the jury is still out. We’ve seen that changing patient behavior is hard to do as human nature will resist change, even for the good. (Anyone else with abandoned New Year’s resolutions already?) A look around HIMSS will show efforts and tools that many providers, payers and employers will test in efforts to change behavior and outcomes. Some will succeed. I believe the ingredients to meaningful change are in the equation above and I believe that  Intel and EMC have technologies and services to help our customers perfect the recipe.

 

What do you think?

As HIMSS13 approaches, we continue our pre-show guest blog series from health IT industry experts. Below is a guest contribution from Andrew Litt, M.D., chief medical officer, Dell Healthcare and Life Sciences, on mobile health IT features and benefits. Watch for more pre-HIMSS posts to come as we get closer to the show.

 

In a recent HIMSS survey, two-thirds of health IT executives said that the use of mobile technology will substantially or dramatically impact the delivery of healthcare in the future. Clearly, information technology implemented the right way at the point of care can empower medical professionals and make them more productive. But did you know that a mobile computing strategy can also serve as a positive recruiting and retention tool?

 

According to a recent commissioned Total Economic Impact™ (TEI) study conducted by Forrester Consulting on behalf of Dell, Tallahassee Memorial HealthCare (TMH) saved more than $600,000 and enhanced the productivity of clinicians in its Family Medicine Residency Program by implementing Dell’s Mobile Clinical Computing (MCC) solution powered by Intel.

 

Designed to improve clinician efficiency without compromising security, MCC combines desktop virtualization, single-sign-on and strong authentication technologies with expert consulting, implementation and support services. By storing information in the data center – not the endpoint device – MCC also helps reduce the risk of lost or stolen data and simplifies HIPAA compliance.

 

The cost savings and benefits to patients are significant. With the increase in productivity, the clinic will be able to schedule an additional one or two patients per day, per physician. In addition, they were able to implement electronic medical records in a secure environment that simplifies compliance with data security policies and regulations and allows clinicians more time to spend with patients.

 

But the Forrester study also revealed an unexpected – albeit unquantifiable – benefit: a strong mobile computing strategy can help hospitals recruit and retain physicians. Many medical schools are already using the latest IT tools and residency candidates expect the same leading-edge technology in their work environments. It may seem like a small thing, but by providing residency physicians with remote access via a secure portal, a hospital can help ensure a better work-life balance for the future generation of doctors.

 

What do you think?

Healthcare organizations nationwide are moving quickly to implement electronic medical records (EMR) and other advanced information technologies to improve the quality, efficiency and cost-effectiveness of patient care.

 

That’s why Dell*, RedHat*, Intel, VMware* and Epic* (DRIVE) have come together to provide a Center of Excellence to support Epic customers throughout the planning process - from consulting to implementation, service desk support, hardware support and more.

 

At HIMSS13, you are invited to learn more about what the DRIVE program involves and how Dell, RedHat, Intel, VMware and Epic can provide you with the expertise required to make the transition to Epic on Linux more efficient.  Come join us for lunch on Monday, March 4, at 11:30 a.m. in the Intel hospitality suite (Riverside #215).

 

Learn more and RSVP to this unique event.

 

Information and care, plus a little Southern hospitality, converge in early March during the 2013 Healthcare Information and Management Systems Society’s (HIMSS) annual Conference and Exhibition in New Orleans.

 

Intel has a full menu of activities and content planned for the industry’s biggest gathering. For Intel Healthcare community members, you can participate in the event even if you are unable to make it to New Orleans. Daily content and video clips will be posted in the community blog each day during HIMSS 2013. Here’s what’s on tap:

 

Live blogging: Check the healthcare blog daily for updated posts on key industry topics, such as mobility, cloud computing, collaboration, security, and turning big data into knowledge.

 

Video: Watch daily clips in the healthcare blog from the show floor on innovative technologies and thoughts from industry experts.

 

Live stream presentation: Tune in for a live stream video on Tuesday, March 5 at 3 p.m. ET on the hottest mobile devices from the show. You can view the video feed on the community homepage.

 

Show app: Download the Intel HIMSS App to see original content, follow on social media and be notified of key information. Watch for more details soon.

 

Twitter reports and giveaway: Follow @IntelHealthIT for live updates from HIMSS activities, seminars and events. Plus, there’s still time to enter our HIMSS book sweepstakes this week. We’re giving away a few copies of HIMSS’ best-selling health IT books. Click here for more information.

 

If you are attending HIMSS 2013, come visit us in booth #940 to see live product demonstrations on our Device Bar. You can try out the latest in mobile technology, including Ultrabooks and tablets running Windows 8*, to see how the next generation of health IT software and hardware work together. Plus, you can sign up to take our Right Device walking tour of the show floor.

 

What are you looking forward to at HIMSS 2013?

Mobility is one of the topics during the Intel Healthcare Innovation Summit webcast series on Tuesday, Oct. 23. There's still time to register before the sessions if you'd like to join us. Sign up here.

 

In this podcast, Ashley Perry, Healthcare Ambassador at Lenovo, talks about mobile point of care and mobile devices in healthcare, innovation coming down the road to help clinicians in their workflows, and what CIOs need to know to get ready for implementing more mobile devices into their health IT systems. Listen and let us know what questions you have. And remember to register for the webcasts.

 

On Tuesday, Oct. 23, Intel is hosting three one-hour Health IT webcasts on mobility, big data and caring for an aging global population. These brief sessions will feature online discussions with experts on the next wave of healthcare technology, plus live Q&A so you can ask questions to those who are on the forefront of health IT transformation. Register for the webcast series here.

 

Leading up to the online webcasts, we have asked industry leaders to share some of their thoughts on the future of healthcare technology. Today’s guest blog is from Andrew Litt, M.D., chief medical officer at Dell Healthcare and Life Sciences, on how the cloud is key to managing big data in healthcare.  Let us know what you think and remember to sign up for the webcasts.

 

With the growing digitization of clinical data, more healthcare providers are recognizing the value of data analytics as a tool for driving better outcomes with greater efficiency. Yet healthcare is still lags behind other industries in creating integrated, longitudinal, client-focused databases that can serve as the foundation for in-depth analytics.
   
Access to such data creates an opportunity for fostering more predictive care delivery by dramatically altering care patterns, delivery approaches, and use of resources and modalities. Healthcare providers are challenged not only by the quantity of the data, but the need to ensure real-time access and mobility throughout the enterprise and beyond. The other legitimate concern is how to manage this flood of data and make sure it is secure as it becomes more easily accessible.

 

An essential element in managing “big data” in healthcare is cloud computing technology. A secure healthcare cloud is a future-ready IT platform that makes it possible to create a system for applied healthcare analytics. Since most of the protected health information breaches that occur are a result of loss or theft of a physical device, moving data to the cloud actually improves its security. This system – in which information is secure but accessible to those who need it for analyzing, selecting, and administering treatments – streamlines administration, enhances the quality of care and ultimately supports personalized medicine.

 

Just as important is the ability to connect healthcare information currently locked in silos to enable coordinated care where all the physicians’ efforts are synchronized around the whole patient. Longitudinal electronic medical records data combined with social history data and ongoing real-time measurement can reduce the time and expense of bringing new drugs to market and support the development of targeted treatments for patients who do not respond to today’s drugs due to individual genetic differences.


Once we tap the digital data generated by electronic medical records, imaging and genomics research for intelligence, the possibilities for innovation and health advancement are unlimited.


The cloud can be leveraged not only for documentation and exchange, but also for expert diagnosis and analytics. Because of the amount of data that will be generated, stored and analyzed, the cloud can speed computational processes, manage and store the resulting data, and provide a forum for analytics and global collaboration. For visionaries who make the decision to strategically change the way they look at information now, the benefits of their data assets will be reaped for years to come.

 

What do you think?

Healthcare costs around the world are rising, and one solution is collaborative care workflows that utilize mobile technology. Because this issue is so important to the future of healthcare technology, it’s the focus of one of our online webcast discussions during the 2012 Intel Healthcare Innovation Summit coming up on Oct. 23. You can register for this free online series here.


Here’s a short preview of what you can expect to hear during the panel on collaborative care and mobile tools. Carol Raphael, Advanced Leadership Fellow at Harvard University and former President/CEO of the Visiting Nurse Service of NY, talks about mobile technology tools and how the need to consolidate devices would improve workflow.

 

 

What do you think about mobile health IT devices? Remember to register for the webcasts prior to Oct. 23.

Coordinated care and global aging are some of the topics that will be addressed during the first Intel Healthcare Innovation Summit webcast on Oct. 23. You can register for this free online event here. During the webcast, you will hear from Sen. Ron Wyden (Ore.) about how to treat a growing aging population, and how Oregon is taking an innovative approaching to healthcare.

 

To give you a deeper insight into Oregon's initiatives, listen to the below podcast discussion with Dr. Bruce Goldberg, Director of the Oregon Health Authority, who talks about how the state is leading the charge when it comes to establishing a new infrastructure of care, healthcare reimbursement for Medicare, and coordinated care reform. Listen and let us know what questions you have.

 

 

Remember to register for the Healthcare Innovation Summit webcasts by Oct. 23.

On Oct. 23, Intel is hosting three healthcare IT webcasts. These online sessions will feature panel discussions with experts on the next wave of healthcare technology, plus live Q&A so you can ask questions to those who are on the forefront of health IT transformation. Register for the webcast series here.


Leading up to the online webcasts, we have asked industry leaders to share some of their thoughts on the future of healthcare technology. Below is a guest blog from Ashley Perry, Healthcare Ambassador at Lenovo, on the role of tablet technology at the point-of-care and some questions you should be asking when considering these tools for a healthcare environment  Let us know what you think and remember to sign up for the webcasts.

 

As healthcare organizations move to electronic health records and away from paper based systems, tablet PCs and slate tablets are becoming increasingly popular. These devices are playing an expanding role, especially at the point-of-care. With the limited resources that many healthcare organizations face, tablets can be a critical component of cost effective productivity. Real time information throughout all stages of the healthcare delivery process can result in saved time, reduced error, and better care.


Lenovo is always asking our healthcare customers for feedback on all of our technology including discussions on the attributes of each product and how these products can be utilized to assist them in doing their jobs better. Recently in our healthcare customer roundtables and in our business partner network, the popular question of late has become: How can tablets help meet the important goals of providing better quality and more efficient patient care?

 

When we talk to HIT professionals about point-of-care tablet needs, the conversation usually revolves around  speeds and feeds, battery life, weight, connectivity, security, durability, support for software applications, price and service level agreement. It is relatively straightforward to create a competitive matrix based on the information outlined above with top tablet options being considered along with a cost-benefit analysis.


However, what has become clear during collaborative conversations with HIT and clinical professionals is that this evaluation process needs to be more about how the tablet impacts the patient experience and not just its technical resume. These features are clearly related, but beyond identifying the technical requirements, the question then becomes how does the tablet actually function at the point-of-care?

 

Here are a few more critical questions to ask when considering tablet options:


Q: Does the device support an instant and always on, always connected experience?
A: As smartphones and other mobile devices are more widely adopted, users are expecting the same type of instant gratification experience with their tablet PCs and slate tablet devices. When point-of-care tablets are optimized this way, clinical professionals are able to be efficient and productive, which means they have more time to spend with patients.


Q: What are the input options? Keyboard, voice, touch?  If the device is touch enabled, is it capacitive finger-based touch, a true digitizer pen-based experience, or both?
A: The tablet user experience should not prevent the clinical professional from focusing on the patient while simultaneously viewing/entering information. Multiple options for input are critical. If the tablet is not optimized for input, it can result in a bad patient care experience or the workflow can resort to paper or memory and consequently batch processing rather than real-time entry.


Q: How long is the battery life and how heavy is the tablet?
A:  In many healthcare environments, tablets are used on long, 8-12 hour shifts. Lightweight, long battery life options are essential. It is important to choose a tablet and/or additional batteries and charging solutions that can support long shifts; however, there is a delicate balance between battery life and weight. Typically, in order to achieve long battery life, bigger and heavier batteries are required. Selecting the right solution that balances the two is imperative.


Q: What connectivity options are available?
A:  Tablets need to integrate into existing infrastructure to provide continuous mobility throughout the facility or at least the workflow.


Q: Is the tablet platform secure?
A:  Healthcare devices must be secured with multiple layers of protection in order to adhere to patient health information regulations. Secure tablet platforms that are optimized for various layers of protection are paramount.


Q: Can the device be imaged for zero touch deployment and/or can it be centrally managed?
A:   If the organization plans to deploy and manage clinical tablets, the tablets must have the necessary attributes to make this process efficient and effective. Custom imaging options can help create customized and standardized devices for deployment while centralized management makes on-going management/updates a streamlined process. This type of support gets and keeps users up and running and reduces time spent customizing and maintaining the tablets.


Q: How durable is it?
A: Tablets used at the point-of-care need to hold up amongst a swirl of activity and unpredictability. Some tablets meet military spec testing requirements and there are also industry reports available for warranty claim rates by manufacturer. This is a good indication of how well the tablet will hold up in healthcare environments at the point-of-care.


Q: Can it, and does it need to, pass infection control requirements?
A:  If the tablet will be used in areas where it needs to pass infection control, it is important to choose a specialized tablet that has been qualified for this. Typically, these types of tablets are priced at a premium. There are also many different use cases at the point-of-care that do not need to pass infection control and therefore do not require the additional investment.


Q: What is the user experience like with each software application that needs to be used?
A: As healthcare organizations transition to EHR platforms, collaboration between hardware and software providers is an important piece of making sure the experience is optimized.


Q: What kind warranty support is available?
A: The speed at which parts, replacements, and new units can be acquired is a very important consideration. Also, the terms of the warranty need to match expectations for the tablet’s lifecycle.


One very important message, that seems to resonate above all else on this topic, is that one size does not fit all. Flexible technology ecosystems are essential. While a tablet may be the perfect fit in some scenarios, it can struggle in others. Varying levels of screen size and performance are offered in product portfolios which include tablets, notebooks, desktops, workstations and servers. Since a vast variety of infrastructures, workflows, and use cases exist within healthcare environments, unique combinations of these technology choices can help support the increasing role tablets are playing in the care delivery process.


Any time there is technology at the point-of-care, the focus should be on the patient. This means a tablet should be optimized both at a hardware and software level so that the user experience is smooth. Often a disconnect exists between the people tasked with purchasing/supporting the technology and the people actually using it at the point-of-care. However, there is a shift happening in the industry where these departments are working more collaboratively to ensure that point-of-care technology investments are made based on a balanced evaluation.


An Informatics Professional can help bridge the gap if this role exists at the organization. Otherwise, it is very important to involve both sides during the evaluation to ensure that the right tablet is chosen. Our role, as leader in the industry, is to listen and to innovate. With all of the demands of the healthcare delivery process, it is clear that the right tablets at the point-of-care can be great productivity tools to enable more efficient and more effective patient care.

 

What questions do you have about tablets in health IT?

 

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