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Intel Health & Life Sciences

41 Posts authored by: CHRISTOPHER TACKETT

 

Bradley Dick is Chief Information Officer at Resurgens Orthopaedics, one of the largest orthopedics practices in the country with 97 orthopedic surgeons, 21 locations in an around metro Atlanta, six outpatient surgery centers, and nine imaging facilities. We recently caught up with him to get his thoughts on his organization’s mobile technology strategy and why mobile technology is growing in healthcare.

 

Intel: What is the mobile strategy for your organization?

 

Dick: Our mobile strategy is to empower the physician at the point of care. It’s not tied to a particular device. Data is really the power of mobile healthcare technology and the key is to get the data to the practitioner at the point of care so they can make decisions and not impact the workflow. We found that with any type of solution, if it significantly impacts workflow it will not be successful.

 

Intel: What types of solutions have you successfully implemented recently?

 

Dick: The most recent solution we implemented is the Allscripts TouchWorks EHR for Windows 8. We wanted a solution that would enable the provider to have the entire episode of care available to them; everything starting when the patient walked into the building to the time they left the facility. Other solutions did not have the same multi-tasking functionality or support for other applications.

 

Intel: What has helped drive the growth of mobile technology in healthcare?

 

Dick: One of the big drivers of mobile healthcare technology is the ubiquity of bandwidth. With great bandwidth available, it opens us up to a lot of interesting possibilities. A lot of the big data systems we are starting to look at are going to be key in the mobile space because behind the scenes, we have to get that data to the clinician at the point of care. That’s always been the big challenge. Data is only as good as it is integrated into the actual care of the patient and bandwidth makes that possible.

 

Intel: What should CIOs be thinking about when it comes to mobile technology?

 

Dick: Healthcare CIOs should be thinking about the workflows of their clinicians and look to find ways that they can make those workflows more efficient. Trust me, physicians are using mobile devices and want to have that technology and the data. The key is to collaborate with providers and care coordinators to find the right tools. It will be much more successful if you integrate them into the process rather than come up with a process on your own.

 

Intel: What keeps you up at night when it comes to healthcare technology?

 

Dick: What keeps me up at night is the worry that we are not innovating enough. We have been focusing on regulatory compliance so much I don’t think we are innovating. EHRs are not innovation. We need to start seeing the smaller companies introduce solutions that we can integrate into our systems and have some sort of interoperability. Right now it’s almost impossible for the small companies to get our attention because we know they cannot integrate into our systems.

 

If you’re like me, you’re probably looking at your February calendar and noticing that something is missing. Where’s HIMSS? Traditionally held the last week of February, the 2015 show was moved to April in hopes of better weather in Chicago. But in the meantime, we’re hankering for a health IT gathering where we can converse with peers and learn about key industry topics.

 

That’s where Mobility Week comes in.

 

Mobile health technology has exploded over the past few years with the introduction of smartphones, tablets, and 2 in 1 devices that allow clinicians to access data when they need it regardless of location. CIOs are struggling to keep up with the latest devices, form a strategy for dealing with security, BYOD and useability, and find enterprise-grade mobile applications that are optimized for touch. The mHealth Summit last December showed the massive growth in mobility and its impact on healthcare. That’s why Intel is designating the week of Feb. 23 to Feb. 27 as Mobility Week.

 

The online, themed week will feature a number of opportunities for you to interact with peers and learn more about preparing your mhealth strategy and working with clinicians, who are the ultimate end users of this technology. For example, you’re invited to join:

 

Webinar: Preparing for the Next Wave of Mobile Health. During this Feb. 26 webinar through HIMSS, listen in as mobile health IT experts from Intel, Microsoft and Dell discuss how clinicians are pushing CIOs for mobile solutions and bringing new ideas to the table for mobile enhancements. You’ll hear how CIOs can handle the flood of consumer devices coming into healthcare environments, work more closely with clinicians to find the right devices, and prepare for the next generation of mhealth devices made specifically for clinical use cases. Watch the above clip for a preview. Register for the webinar.

 

#HITsm Tweet Chat: Ben Wilson (@bwilsonintel), director of mobile health at Intel, will moderate the #HITsm chat on Twitter on Friday, Feb. 27, at 12 noon ET. Come prepared to discuss and ask about how mobile impacts clinician workflows, devices and adoption, conceptual computing, and how mobile is used beyond the walls of hospitals and clinics.

 

Blog takeover: Visit the Intel Health and Life Sciences Community blog each day during the week for a new post or video on mobile health best practices, advice from your peers, and how security and cloud computing fit into the mobile mix. Read and comment and let us know how you are developing your mobile health strategy.

 

We’re looking forward to Mobility Week and filling that big empty hole in our calendars during the last week of February. We hope to see you online at the events, and then at HIMSS in Chicago come April.

 

What questions about mobile health IT do you have?


Mobile devices and technology have allowed clinicians to gather patient data at the point-of-care, access vital information on the go, and untether from traditional wired health IT infrastructures. One hidden benefit of mobile capability is how doctors can gain access to data which analyzes their own performances.


In the video above, Jeff Zavaleta, MD, chief medical officer at Graphium Health and a practicing anesthesiologist in Dallas, shares his insight on how mobile devices offer a new opportunity for practitioners to self-evaluate, answer the question, “how did you do this week?,” and see key performance indicators such as their average patient recovery times and on-time appointment starts.

 

Watch the short video and let us know what questions you have about the future of mobile health IT and where you think it’s headed. How are you using mobile technology to improve your practice?

 

Also, be on the lookout for new blogs from Dr. Zavaleta, who will be a guest contributor to the Intel Health & Life Sciences Community.

 

Home healthcare practitioners need efficient, reliable access to patient information no matter where they go, so they need hardware solutions that meet their unique needs. Accessing critical patient information, patient file management, seamless multitasking and locating a patient’s residence, are daily tasks for mobile healthcare professionals. Mobile practitioners don’t have access to the same resources they would if they were working in a hospital, so the tools they use are that much more critical to accomplishing their workload. Fortunately, advances in mobile computing have created opportunities to bridge that gap.

 

An Evolved Tablet For Healthcare Providers

 

As tablets have evolved, they’ve become viable replacements for clunky laptops. Innovation in the mobile device industry has transformed these devices from media consumption platforms and calendar assistants into robust workhorses that run full-fledged operating systems. However, when it comes to meeting the needs of home healthcare providers, not all tablets are created equal.

                 

A recent Prowess Consulting comparison looked at two popular devices with regards to tasks commonly performed by home healthcare workers. The study compared an Apple® iPad Air™ and a Microsoft® Surface™ Pro 3 to determine which device offers a better experience for home healthcare providers, and ultimately, their patients.

 

Multitasking, Done Right

 

One of the biggest advantages to the Surface™ Pro 3 is its ability to let users multitask. For example, a healthcare worker can simultaneously load and display test results, charts, and prescription history via the device’s split-screen capabilities. A user trying to perform the same tasks on the iPad would find themselves running into the device’s limitations; there are no split-screen multitasking options on the iPad Air™.

 

The Surface™ Pro 3’s powerful multitasking abilities combined with the ability to natively run Microsoft Office gives home healthcare providers the ability to focus more time on patient care and less time on administrative tasks. Better user experience, workflow efficiency, file access speed, and split-screen multitasking all point to the Microsoft® Surface™ Pro 3 as the better platform for home healthcare providers.

 

For a full rundown of the Surface™ Pro 3’s benefits to home healthcare workers, click here.

 

What questions about mobile tablets in healthcare do you have?

Clinicians are on the front lines when it comes to using healthcare technology. To get a doctor’s perspective on health IT, we caught up with Dr. Sandhya Pruthi, medical director for patient experience, breast diagnostic clinic, at Mayo Clinic Rochester, for her thoughts on telemedicine and the work she has been undertaking with remote patients in Alaska.

 

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Intel: How are you involved in virtual care?

 

Pruthi: I have a very personal interest in virtual care. I have been providing telemedicine care to women in Anchorage, Alaska, right here from my telemedicine clinic in Rochester, Minnesota. I have referrals from providers in Anchorage who ask me to meet their patients using virtual telemedicine. We call it our virtual breast clinic, and we’ve been offering the service twice a month for the past three years.

 

Intel: What services do you provide through telemedicine?

 

Pruthi: We know that in some remote parts of the country, it’s hard to get access to experts. What I’ve been able to provide remotely is medical counseling for women who are considered high risk for breast cancer. I remotely counsel them on breast cancer prevention and answer questions about genetic testing for breast cancer when there is a very strong family history. The beauty is that I get to see them and they get to see me, rather than just writing out a note to their provider and saying, “Here’s what I would recommend that the patient do.”

 

Intel: How have patients and providers in Alaska responded to telemedicine?

 

Pruthi: We did a survey and asked patients about their experience and whether they felt that they received the care they were expecting when they came to a virtual clinic. The result was 100 percent satisfaction by the patients. We also surveyed the providers and asked if their needs were met through the referral process. The results were that providers said they were very pleased and would recommend the service again to their patients.

 

Intel: Where would you like to see telemedicine go next?

 

Pruthi: The next level that I would love to see is the ability to go to the remote villages in the state of Alaska, where people have an even harder time coming to a medical center. I’d also like to be able to have a pre-visit with patients who may need to come in for treatment so we can better coordinate their care before they arrive.

 

Intel: When it comes to telemedicine, what keeps you up at night?

 

Pruthi: Thinking about how we can improve the patient experience. I really feel that for a patient who is dealing with an illness, the medical experience should wow them. It should be worthwhile to the patient and it should follow them on their entire journey—when they make their appointment, when they meet with their physician, when they have tests done in the lab, when they undergo procedures. Every step plays a role in how they feel when they go home. That’s what we call patient-centered care.

Health IT is a hot topic in the Empire State. New York was the first state to host an open health data site and is now in the process of building the Statewide Health Information Network of New York. The SHIN-NY will enable providers to access patient records from anywhere in the state.

 

To learn more, we caught up with Howard A. Zucker, MD, JD, who was 22 when he got his MD from George Washington University School of Medicine and became one of America's youngest doctors. Today, Zucker is the Acting Commissioner of Health for New York State, a post he assumed in May 2014. Like his predecessor Nirav R. Shah, MD, MPH, Zucker is a technology enthusiast, who sees EHRs, mobile apps and telehealth as key components to improving our health care system. Here, he shares his thoughts.

 

What’s your vision for patient care in New York in the next five years?

 

Zucker: Patient care will be a more seamless experience for many reasons. Technology will allow for further connectivity. Patients will have access to their health information through patient portals. Providers will share information on the SHIN-NY. All of this will make patient care more fluid, so that no matter where you go – a hospital, your doctor’s office or the local pharmacy – providers will be able to know your health history and deliver better quality, more individualized care. And we will do this while safeguarding patient privacy.

 

I also see a larger proportion of patient care taking place in the home. Doctors will take advantage of technologies like Skype and telemedicine to deliver that care. This will happen as patients take more ownership of their health. Devices like FitBit amass data about health and take steps to improve it. It’s a technology still in its infancy, but it’s going to play a major role in long term care. zucker_263x329.jpg

 

How will technology shape health care in New York and beyond?

 

Zucker: Technology in health and medicine is rapidly expanding – it’s already started. Genomics and proteomics will one day lead to customized medicine and treatments tailored to the individual. Mobile technology will provide patient data to change behaviors. Patients and doctors alike will use this type of technology. As a result, patients will truly begin to “own” their health.

 

Personally, I’d like to see greater use of technology for long-term care. Many people I know are dealing with aging parents and scrambling to figure out what to do. I think technology will enable more people to age in place in ways that have yet to unfold.

 

What hurdles do you see in New York and how can you get around those?

 

Zucker: Interoperability remains an ongoing concern. If computers can’t talk to each other, then this seamless experience will be extremely challenging.

 

We also need doctors to embrace and adopt EHRs. Many of them are still using paper records. But it’s challenging to set up an EHR when you have patients waiting to be seen and so many other clinical care obligations. Somehow, we need to find a way to make the adoption and implementation process less burdensome. Financial incentives alone won’t work.

 

How will mobility play into providing better patient care in New York?

 

Zucker: The human body is constantly giving us information, but only recently have we begun to figure out ways to receive that data using mobile technology. Once we’ve mastered this, we’re going to significantly improve patient care.

 

We already have technology that collects data from phones, and we have sensors that monitor heart rate, activity levels and sleep patterns. More advanced tools will track blood glucose levels, blood oxygen and stress levels.

 

How will New York use all this patient-generated health data?

 

Zucker: We have numerous plans for all this data, but the most important will be using it to better prevent, diagnose and treat disease. Someday soon, the data will help us find early biomarkers of disease, so that we can predict illness well in advance of the onset of symptoms. We will be able to use the data to make more informed decisions on patient care.

 

Efficiency is the goal for streamlined, affordable healthcare. But how do we get there?

 

In the above video, Gabi Daniely, vice president of Stanley Healthcare, talks about the company’s five hospital category solutions and how they can improve the operational efficiency of healthcare facilities.

 

How are you improving your facilities’ efficiency? Watch the clip and let us know what questions you have.

 

The year 2020 seems far off, but is closer than you think. With the increasing use of technology in healthcare, and with patient empowerment growing each year with the advent of mobile devices, what will a clinician’s workday look like five years from now?


In the above video, we turn toward the future to show you how enabling technologies that exist today will transform the way clinicians treat their patients in 2020. Learn how wearable devices, sensors, rich digital collaboration, social media, and personalized medicine through genomics will be part of a clinician’s daily workflow as we enter the next decade.

 

Watch the short video and let us know what questions you have about the future of healthcare technology and where you think it’s headed.

 

The Mayo Clinic’s Center for Innovation will be holding its 2014 Transform Symposium Sept. 7-9. The event offers both in-person and online opportunities to participate. You’re invited to watch an online panel discussion on Monday, September 8, from noon to 1 p.m. CT, addressing virtual care with Mark Blatt, MD, worldwide medical director at Intel, and several experts from Mayo Clinic.

 

In the above clip, three physicians from Mayo Clinic share their thoughts on virtual care, where we’re headed in the future, and what needs to change in order to make this new form of patient engagement a reality.

 

Watch the above clip and be sure to register for the event.

 

What questions about virtual care do you have?

 

The Mayo Clinic’s Center for Innovation will be holding its 2014 Transform Symposium Sept. 7-9. The event offers both in-person and online opportunities to participate.

 

Virtual care will be a primary focus during the conference, so we recently caught up with Dr. David J. Cook, professor of anesthesiology at Mayo Clinic who also has an appointment in the engineering section for the Center of the Science of Healthcare Delivery.


Dr. Cook built MC Health Connection, a cloud-based architecture designed to alter care models and improve the patient experience. Using a tablet, patients, family members and physicians can track their progress with recovery following surgery.

 

Watch the above clip to hear his thoughts on the future of virtual care, and be sure to register for the event.

Below is the first in a series of guest blogs from Dr. Peter J. Shaw, chief medical officer at QPharma Inc. Watch for additional posts from Dr. Shaw in the coming months.

 

Everywhere you go you see people interacting with others using some kind of personal electronic technology, even to the point where we avoid personal verbal conversation and the written word is long neglected as a means of communication. The medical profession, albeit lagging a bit behind other professions, is starting to rely on electronic technology as a means of communicating with patients and other health care professionals (HCPs).

 

The way doctors and other HCPs record information regarding their patients and the way that they gather information for research purposes has changed dramatically over the past few years. No longer do doctors rely on having physical medical notes and reference books/materials. Everything they need can be carried on a tablet/touch screen PC or in many cases on their PDA.

 

Recent research has shown that the majority of doctors have smartphones both for personal and professional uses. Even the older generation of doctors is using modern technology but almost every doctor under 35 has a mobile device on their person at all times. Medical schools are now issuing new medical students with tablets as the main platform for information delivery during their time at medical school. HCPs are using these devices for instant research and as a way of making sure all appropriate labs and investigations are done.

 

When you go to see your doctor, the chances are that he/she will have your medical records on some kind of tablet device, will make a record of your consultation real-time and may well send your prescription directly to the local pharmacy from the device. As we move into the era of a paperless society and electronic medical records the access to information at our fingertips is the way we practice medicine going to change for the good? There is talk that the next generation of mobile devices will mean that doctors will be able to make virtual house calls.

 

Instant access to lab results, x-rays, scans, etc., and the ability to prescribe electronically all though one device will undoubtedly change the way that HCPs interact with their patients. In order to make sure the focus remains on the patient and not the device the development of technology needs to understand how HCPs interact with their patients and where technology can enhance the interaction.

 

The takeaway form this is that, like it or not, the era of the PDA/tablet is here to stay. We need to embrace the technology and use it to our advantage, while making changes and adapting what is available to best address our needs. The end point is always to improve the way we interact with our patients and make our lives easier and more productive. In the next blog we will look at ways the advent of electronic medical records will make doctors' and patients' lives better.

 

What questions do you have about the future of mobile devices in healthcare?

 

Dr. Peter J. Shaw is chief medical officer at QPharma Inc. He has 25 years of experience in clinical medicine in a variety of specialties, 20 years’ experience in product launches and pharmaceutical sales training and assessment, and 10 years’ experience in post-graduate education.

 

Medical imagery is one of the fastest growing components of healthcare technology and an issue that healthcare CIOs are planning for from both access and storage perspectives.

 

In the above video, Gregg Russo, Director, North American Enterprise Viewer Sales at Vital Images, Inc., talks about the company’s viewing application which plugs into EMRs and provides images to clinicians via smartphones, tablets and desktop access points. He also shares a real world example of how the process benefits both patients and clinicians.

 

Watch the clip and let me know what questions you have. How are you planning for increasing amounts of medical imagery and storing those images?


Virtual desktop technology in healthcare is gaining traction. In the above clip, Michael O'Hara, vice president of strategic alliances at VCE, talks about converged health IT infrastructures and what CIOs should be thinking about in order to provide virtual desktop environments for clinicians.


Watch the short video and let us know what questions you have. Do you provide virtual desktop environments for your clinicians?

 

This week we’re taking a look at interoperability, which was a huge trending topic during HIMSS14 in Orlando.

 

In the above clip, Justin Barnes, Vice President, Industry and Government Affairs at Greenway Health, talks about the benefits of healthcare IT interoperability, and how interoperability enables CIOs to develop strategies around mobile devices, population health, and better care outcomes.

 

Watch the video and let us know what questions you have about interoperability. What strategies are you using?

 

Health IT inspiration and leadership is being fueled around the world. I constantly hear from our global Intel representatives about the great healthcare technology advancements taking place in Europe, the Middle East, and Asia that are truly making differences in patient care. 

 

In the above video, Intel Health & Life Sciences General Manager Eric Dishman sits down with Dr. Andrew Litt from Dell, Dr. Bill Crounse from Microsoft, and Dr. Graham Hughes of SAS to discuss which countries are leading in consumer-generated health data and what the U.S. market can learn from them. Hear about how the Nordic countries are 10 years ahead in electronic medical record implementation and how South Korea is pioneering advances in personal, digital healthcare.

 

This most recent video is the fourth and final clip in a series from this conversation. See the other clips on making health IT data actionable, the benefits of health IT analytics and wearable technology. See the full discussion here.

 

What questions do you have about consumer-generated data and health IT advancements around the world?

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