Healthcare workers are increasingly being empowered with many powerful technologies, from BYOD, to social media, texting, and even personal email and USB sticks that have been around for a while. These tools provide new options to healthcare workers to get their jobs done.
Where healthcare solutions or security get in the way, or IT departments are perceived as being slow or overly restrictive, healthcare workers often use these options in workarounds that achieve the immediate goal, perhaps transferring a patient record unencrypted to a co-worker using a file transfer app on a personal device, but often add significant risk from a privacy and security standpoint.
A global survey of frontline healthcare workers completed January 2013 by HIMSS and Intel, with 674 respondents, reveals that more than half of respondents use workarounds either every day (22%), or sometimes (30%). In a recent blog series, we shared some early highlights of this survey including what is driving the use of workarounds, what specific types of workarounds are being used, and where privacy and security is challenged.
Download the white paper with many more details on the results of this survey and what they mean. Learn practical strategies for how to mitigate risks associated with workarounds, within a holistic, multi-layered approach:
1. Improving usability of solutions and security,
2. Improving responsiveness and agility of your IT department,
3. Choosing the right device, compute model and communication method for your tasks,
4. Improving the effectiveness of your administrative controls including policy, enforcement and effective training.