Here's the 2nd follow-up post in my 10 Habits of Great Server Performance Tuners series. This one focuses on the second habit: Start at the top.
Let me start by relating a true (although simplified) story. My team at Intel has built up years of expertise running a particular benchmark. So when the time came to start running a new, similar benchmark, we thought: "No problem." We began running tests while the benchmark was still in development. Immediately we had an issue: the type of problem that would normally indicate our hardware environment wasn't set up properly. We checked everything that we had seen cause the issue in the past, and we couldn't find anything. So, we blamed the new benchmark. After all, we were experts and we had been setting up these environments for years! We knew what we were doing. You can probably guess where this story is going: after weeks of doing things to work around the "benchmark issue", we figured out that we had mis-configured the environment, resulting in a bottleneck on one part of our testbed. We didn't thoroughly test that part of the environment because it had never caused us problems with the old benchmark. And of course, on the new benchmark it was critical. We had broken one of the most important rules of performance tuning: Start at the Top.
So now you know how easy it can be to not Start at the Top. Even seasoned performance engineers can get overconfident and forget this rule. But the consequences can be dire:
1. You have to eat major crow when you realize your mistake. I'm just now getting over the humiliation.
2. You might have put tunings in place to address issues that weren't really there. This is at best wasted work and at worst something that you have to painstakingly undo when you fix the real issue.
So...how do you avoid this situation? Simple: use the Top-Down Performance Tuning process. This means you start by tuning your hardware. Then you move to the application/workload, then to the micro-architecture (if possible). What you are looking for at each level are bottlenecks: situations where one component of the environment or workload is limiting the performance of the whole system. Your goal is to find any system-level bottlenecks before you move down to the next level. For example, you may find that your network bandwidth is bottlenecked and you need to add another NIC to your server. Or that you need to add another drive to your RAID array, or that your CPU load is being distributed un-evenly. Any bottlenecks involving your server system hardware (processors, memory, network, HBAs, etc), attached clients, or attached storage is a system-level bottleneck. Find these by using system-level tools (which I will touch on in the future blog for Habit #8), remove them, then proceed to the application/workload level and repeat the process.
Being vigilant about using the top-down process will ensure you don't waste time tuning a non-representative system. And it just may save you some embarrassment!
Always measure your bottlenecks!
Keep watching The Server Room for information on the other 8 habits in the coming weeks.