Managing the Changing IT Landscape: User-Centered Computing
In my recent blog, “It’s time to put users first” I wrote about user-centered computing, a strategy for embracing consumerization that puts users first. Much like user-centered design seeks to optimize a product around the needs of customers, a user-centered approach to IT involves learning from research and user engagement. And for Intel IT, user-centered computing works very well.
Intel IT worked proactively with employees using an inclusive strategy based on three core principles:
To learn more about how Intel IT applies these principles, check out this IT whitepaper that I coauthored with my Intel IT colleagues Lisa Spelman, Director of Employee Computing Platforms, and Julie Rovegno, Manager of IT Products and Services. You can also listen to Lisa’s Inside IT podcast.
Does your IT organization practice user-centered computing? How do you make it work?
#UserCenteredComputing #Consumerization #IntelIT