Many to most IT organizations have been asked to support new consumer devices like smartphones, tablets or personal PCs inside the enterprise environment - a trend often refered to as "IT Consumerization". Intel IT is no different and after a long 12+ month journey of research and evaluation, Intel IT launched a BYO smartphone program in January 2010 that has been very successful.
However, our journey has just begun. Intel IT is shifting focus to deliver certain services to any device. By taking advantage of a combination of technologies and trends—such as ubiquitous Internet connectivity, virtualization, and cloud computing—we have an opportunity to redefine the way we provide services to meet changing user requirements. We call this vision the Compute Continuum, a program to chart the path to deliver these capabilities.
The end state of this compute continuum journey is a more dynamic service delivery model where IT services can be envisioned across a range of devices including TVs, home PCs, netbooks, tablets and other non-traditional devices like in-automobile or in-plane displays. The usage model of these services (better and more flexible collaboration with the people we work and live with) are not that far fetched and is what brought me to the title of this blog - Planes, Trains and Automobiles
How many of you remember the 1987 movie, Planes Trains and Automobiles that starred Steve Martin and John Candy. The story line is that Steve Martin is trying to get home to his family for the holiday but keeps having travel challenges and ends up being stuck with John Candy (an annoying traveling salesman) who "helps" Steve get home.
Steve Martin was seriously inconvenienced (and lost productivity, his ability to get home) because he did not have access to the services (phone, internet, alternative transportation companies) he needed to adjust his plans quickly and on the fly. If Steve had access to the scheduling services on a range of devices and locations, he would have had a much easier time in getting home, collaborating with colleagues/friends/family and simply adapting to the environment around him.
So why does this matter to business - we believe that by delivering employees a rich, seamless and more personal experience across multiple devices, where they can move from device to device, location to location, while retaining access to the information, services and people they need to get their job done most efficiently and with the highest degree of productivity.
As a result we do envision a future capability that could involve delivering IT services for our employees to a display or new type of computing device accessible inside planes, trains and automobiles - securely enabled by desktop virtualization, cloud computing and a whole lot of IT innovation.