Earlier this week, I attended an Intel Premier IT Professional event where I had the chance to speak to many customers in the St Louis area about "IT as a Strategic Value" and "Intel IT's Cloud Computing Strategy".

 

When I was not talking I had the chance to listen to Dave Buchholz talk about his small team within the Intel IT organization. Dave leads initiatives in a small team called "Pathfinding Engineering".  His team is chartered with testing new technology, thinking critically about their usages, looking at emerging employee usage trends and making data driven assessments for consideration for the Intel IT organization.

 

As I listened to Dave, I could not help but think about the movie "BIG" - when Tom Hanks reverts to being a little kid and gets a job playing with toys and making recommendations to IT management. A foundation of innovation is to be able to step out of established thinking patterns and find new ways of getting things done.

 

During Dave's talk he spoke about the value of having this group purposely being segmented from the larger established IT groups within Intel that are chartered with day to day challenges of engineering, operations and architecture.  This is important because too often there is "emotional investment" in projects and human nature can limit our thinking because we are constrained by the amount of time, effort, money and personal sacrifice on projects underway.

 

Dave's talk was focused on IT Consumerization trends including the emergence of 1:many device ratios, new devices like smartphones, bring your own device use models, client virtualization and more. Dave advised IT organizations in the room to monitor these consumer driven trends carefully and embrace them as a way to better support current and future employees and the way they want to work.  An example he provided with historical context is Instant Messenger Technology - a consumer driven technology that IT has had to adopt.

 

Within the Intel IT organization, thanks to Dave and his team, we have been looking at these trends closely for some time now and concluded that a Mobile Business PC is our best fit strategy today while enabling Device-Independent Mobility with client virtualization.

 

Chris

Over the past decade, Intel IT has evolved our employee PC strategy to best fit the needs of Intel employees.  The result?  Mobile Business PCs (MB-PC) are the pervasive standard within Intel and meet the needs of over 80 percent of our employees.

 

With the vast majority of our employees working "on the go" the decision came down to how to best balance key business drivers of cost control vs business agility and productivity. The performance and flexibility a MB-PC provides our employees helps them work more productively while also helping IT reduce costs and maintain a secure, highly manageable environment.

 

I invite you to read about this strategy in our new Intel IT whitepaper titled “Increasing Productivity with Mobile PCs”.  Inside this paper you will find out key facts about our Mobile business PC strategy:

 

  • How adoption of a MB-PC strategy has resulted in a 67 percent decrease in TCO for Intel over 11 years

  • How often we refresh our employee PCs to balance costs and employee productivity

  • Why Intel® vPro™ Technology, Intel SSD technology and Microsoft Windows 7* are included in our 2010 employee PC refresh standard

  • Why the MB-PC is expected to remain our standard despite the emergence of new technology devices (like netbooks, handhelds, etc.)

  • Why the MB-PC is expected to remain our standard despite the emergence of new  usage models (like client virtualization and cloud computing, etc).

 

The Intel IT team looked closely at the perceieved security advantages of a thin client computing model and see the MB-PC standard providing equivalent security controls without giving up the functionality that is sacrificed with a thin-client computing model.

 

What does your IT organization do to boost productivity and lower costs?

 

Chris

I came across this article today about another potential security risk for IT organizations – Copy Machine Hard-Drives.  In this article  posted on the CIO Leadership Network, Arthur Lessard (CISO for Mattell) talks about this risk and the impact - interesting read.

 

After reading this, I learned, thankfully, that at Intel, we included printers in our ‘no HDD leaves Intel’ campaign and program 3-4 years ago.  As such, if we scrap a printer, we take the drive out first as standard process.

 

Do you actively manage your copier hard-drives before disposal.  If not, think about it since as CBS Evening News Story points out “Digital Photocopiers Loaded With Secrets

 

Chris

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