I look forward to sharing my thoughts related to the areas of collaboration and office productivity. I currently manage three teams within our engineering world. First, I will start with our office productivity team that is responsible for the client software packages for our Intel users. This team works in very broad spectrum from focused Microsoft Office products to extended office products from a variety of suppliers. Next up is our collaboration team that is focused on social media, async collaboration like meeting workspaces, team sites and much more. Last but not least, is the Learning and User Adoption team. This team is focused on providing content for training and focus on helping with users adopting the tools that could help them within their jobs.
I feel that we (IT shops) are being asked to keep the lights on, infrastructure running smoothly and doing this with the lowest possible budget that we tend to leave out the help that we could provide the end user with improved productivity and collaboration solutions. Within my world, we have been slowly introducing these items with mixed impact and effectiveness. Is it the products? Training? Acceptance from the users? Old dogs, new tricks? Boomers to Generation Y'ers? Too late to the party?
I am wondering what others experiences have been? Please share the good, the bad and helpful not the too ugly...
In the future, I am planning on each area in more detail. I look forward to discussing my experiences and gaining new knowledge from those that would like to share.