Intel WiFi Link 5100 AGN problem - disconnecting

webadmin@intel.com — Tue, 27 Nov 2012 10:52:14 GMT

I'm having a problem that just started with my 2 year old laptop. The Intel WiFi Link 5100 AGN adapter keeps dropping connection.

On my laptop there is a light that shines blue when connected and orange when not connected. I boot the computer and the light will be blue. After awhile it switches to orange. I go into device manager and disable the adapter and re-enable it and it works fine for a bit and then disconnects again. A few weeks ago it was disconnecting one or two times a day. Now it is disconnecting as often as every minute or two.

Sometimes when I go into device manager the adapter isn't even listed. I try scanning for hardware changes and sometimes that will find it and I can re-enable it. Sometimes the scan will not find it and all I can do is re-boot.

I have tried using the latest version driver from the Intel site (13.4.0.9) and that has the same problem as the version that is the latest on my laptop vendors site (13.0.0.107).

I have not made any changes in the last 12 months to my wireless network settings in the router or on the computer. There are three other laptops in the home which work just fine and never drop connection.

Any help would be appreciated.

Thanks,

Bill

Content in Intel Communities

Intel WiFi Link 5100 AGN problem - disconnecting