Content in Intel Communities

Intel SSD 320 not recognized by Intel SSD Toolbox in Windows Vista

webadmin@intel.com — Fri, 15 Feb 2013 18:22:54 GMT

Hello,

I changed my hard drive to a 320SSD with data migration software. I have dual boot Vista and XP.

In Windows Vista the SSD is not recognized by Intel SSD Toolbox, so I cant activate any optimizations.

In Windows XP I have no problems.

Thank you for your help.

Victor

Intel 520 240gb SSD

webadmin@intel.com — Wed, 13 Feb 2013 15:45:41 GMT

I have 2 520 240gb SSD hard drives.They are both new one of them is faulty.How do I know what drive came in what box as the SSD drive and the boxes they came in have no matching numbers ?

520 SSD 240GB

webadmin@intel.com — Wed, 13 Feb 2013 02:23:49 GMT

Bought 2 520 SSD 240GB.Bought from 2 different places.One is dead.Trying to identify what SSD came in what box.No numbers matching hard drive to box it came in.Any way to identify ?

Intel SSD 520 series - K9N2 Diamond bios does not recognise HDD

webadmin@intel.com — Sat, 02 Feb 2013 03:16:31 GMT

Hi,

I have a K9N2 Diamond motherboard and BIOS v2.7. I recently bought an Intel SSD 520 Series and when I connect it, the BIOS does not recognise the HDD at all. When I try to install Windows 7, the HDD is shown at the list, but it says that I can not install Windows at the HDD.

I have tried to connect the HDD at SATA port 5 and 6 and set the RAID mode to ACHI and also at ports 1 and 2 and set the RAID mode to IDE. Nothing works.

Any ideas?

Regards,

George

Bought a 520 series 180GB, please help me decide if it new in original box.

webadmin@intel.com — Tue, 22 Jan 2013 17:21:06 GMT

Hello,

I just bought a "new in retail box" intel 520 series 180GB ssd on Ebay. (Date of Manufacture: 18NOV2012)

I noticed the factory seal on retail box is already broken.

When I open the retail box, the hard drive is still sealed inside a anti-static package with a orange "Attention" seal. The orange sticker has the S/N printed on it which is the same as the one on the retail box.

Question 1: How can I tell if the orange seal is the INTEL's original seal. Are there any photos and instructions anywhere that could help me distinguish this seal?

I can see through the anti-static air-sealed package that the pins of the hard drive has slight wear from plugging and unplugging from the slot.

Question 2: Do new ones has this wear from testing before leaving the factory?

Thank you very much!

Intel 330 sometimes recognized....

webadmin@intel.com — Wed, 09 Jan 2013 14:36:43 GMT

Bought myself a new intel ssd 330, a couple of hour ago i went trough the normal procedures like changing to ACHI and unplugging all other drivers, i installed windows sucsessfully in AHCI mode, but when i restart my computer my BIO's does not recognize the Intel SSD, but when i power off ccomputer completely it finds it fine, why is what? this is my setup:http://i168.photobucket.com/albums/u196/zcenicx/misc0119.jpg + gtx 570 and another hdd, Please help!!!

330 180 gb size report

webadmin@intel.com — Mon, 07 Jan 2013 20:57:31 GMT

Hello, I just purchased a INTEL 330/180 GB SSD to use as a boot drive for my PC build using the ASRock 970 Extreme3 MB, the drive appears to be recognized by Windows 7 Pro 64 bit as a 167.8 GB drive, while the INTEL SSD Tool Box recognizes the drive as 180 GB. My question is what happened to the remaining 12.2 GB of the drive? any and all help with this question will be greatly appreciated.

Intel Code Name Cherryville.....NC?

webadmin@intel.com — Mon, 01 Oct 2012 05:48:22 GMT

Just wondering if anyone knows how Intel came up with the code name Cherryville for the 520 SSD Project? The reason I ask is, I know most Intel projects are named either after a North American City or Landmark, and I am from Cherryville, North Carolina, which is a small city just west of Charlotte, and is is so small (Only has a Pop of ~5600 people and is only a total of 4.7SqMi./12.3 Sq Km) that it isn't even on most maps unless you get it locally (it's on Google Maps of course, everything is on Google Maps). Now I know that this is not the only Cherryville in the U.S., much less the world, but out of them all it is the largest, most of them are only unincorporated territories. With that being said, it just strikes me that Intel would code name the 520 Cherryville, when it is one of the highest grade SSDs for Personal and Corporate Consumer usage. Kind of cool and ironic to me, using a small town name on a such a huge product. I already checked the List of Intel code names Wikipedia page and it says that the reference is unknown. Anyone got any ideas?

[HELP] Repeating BSOD Intel 520 180GB

webadmin@intel.com — Thu, 27 Sep 2012 03:52:27 GMT

Hello everyone in the Intel community. I really need some help in resolving an issue with my Intel SSD as stated in the title above. I purchased my 520 series 180GB drive on 2nd Sept, had Win7 Enterprise 64-bit installed on it by my school's helpdesk. The drive is used in a Lenovo laptop with a SATA3 interface, specs below;

Lenovo Y460P
Intel 2630QM/2720QM CPU
Intel HM65 chipset
AMD HD6550M GPU

Where the CPU differs is because my laptop's motherboard was fried and was using the same-model loan laptop from Lenovo during 5th Sept - 10th Sept. I'm now currently on my own laptop again, and still experiencing the same BSOD issue. All device drivers updated as claimed by Device Manager, with my . I ran Window's verifier for 7-hours straight without problems. I didn't ran it for 24 hours because the laptop would run too slow. The last time I ran CHKDSK was on 9th Sept without any problems.

I hope anyone out there is able to come up with a solution to solve this recurring BSOD issue, and that an RMA will only be my final option. All minidump info are from WinDbg. WinDbg seems to indicate that there is an I/O error with the 520 drive. Attached below is a link to all the minidump since the first one.

BSOD Details:

BSOD minidump zip (all 0xF4): http://sdrv.ms/QSXgjK
BSOD type: 0xF4, CRITICAL_OBJECT_TERMINATION
BSOD probably caused by: csrss.exe
BSOD personal observation: When the BSOD occurs, I would usually be doing something regular like web-browsing or MS Word, when suddenly several running applications get shutdown, the taskbar goes missing, then it seems like windows explorer stops functioning as all programs get "wiped out" leaving just the desktop wallpaper. About 5-15 seconds later, the BSOD would appear.

Here's WinDbg's analysis of the latest BSOD;

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                         *

*                                                                             *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8006618b30, fffffa8006618e10, fffff8000399d510}

Probably caused by : csrss.exe

Followup: MachineOwner

---------

2: kd> !analyze -v

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                         *

*                                                                             *

*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)

A process or thread crucial to system operation has unexpectedly exited or been

terminated.

Several processes and threads are necessary for the operation of the

system; when they are terminated (for any reason), the system can no

longer function.

Arguments:

Arg1: 0000000000000003, Process

Arg2: fffffa8006618b30, Terminating object

Arg3: fffffa8006618e10, Process image file name

Arg4: fffff8000399d510, Explanatory message (ascii)

Debugging Details:

------------------

PROCESS_OBJECT: fffffa8006618b30

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR: 0xF4_IOERR

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:

fffff880`0445ae38 fffff800`03a25892 : 00000000`000000f4 00000000`00000003 fffffa80`06618b30 fffffa80`06618e10 : nt!KeBugCheckEx

fffff880`0445ae40 fffff800`039d1e8b : ffffffff`ffffffff fffffa80`06b52b50 fffffa80`06618b30 fffffa80`06618b30 : nt!PspCatchCriticalBreak+0x92

fffff880`0445ae80 fffff800`03950f74 : ffffffff`ffffffff 00000000`00000001 fffffa80`06618b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6

fffff880`0445aed0 fffff800`0369d453 : fffffa80`06618b30 fffff800`c0000006 fffffa80`06b52b50 00000000`00e90c80 : nt!NtTerminateProcess+0xf4

fffff880`0445af50 fffff800`03699a10 : fffff800`036e8e7f fffff880`0445ba38 fffff880`0445b790 fffff880`0445bae0 : nt!KiSystemServiceCopyEnd+0x13

fffff880`0445b0e8 fffff800`036e8e7f : fffff880`0445ba38 fffff880`0445b790 fffff880`0445bae0 000007fe`fd45a06c : nt!KiServiceLinkage

fffff880`0445b0f0 fffff800`0369d842 : fffff880`0445ba38 00000000`00ed0000 fffff880`0445bae0 000007fe`fd45eea4 : nt! ?? ::FNODOBFM::`string'+0x48e34

fffff880`0445b900 fffff800`0369c3ba : 00000000`00000000 000007fe`fd44d828 fffffa80`07a71001 00000000`00ed0000 : nt!KiExceptionDispatch+0xc2

fffff880`0445bae0 00000000`76fe8f55 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a

00000000`00e913a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76fe8f55

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner

---------

Regards,

Hamizan

Intel 320 digits product code

webadmin@intel.com — Sat, 08 Sep 2012 00:20:24 GMT

Hi,

Im looking for some feedback from Intel, as there is nothing on the website about the new Intel 320 series, specially the Digit Product codes, i seen the fact, but my question cant be fully answered there, so im opening this thread to get more info.

Im about to buy a Intel 320 series, 300GB, but there are two versions on amazon.

Intel 320 Series 300 GB SATA 3.0 Gb-s 2.5-Inch Solid-State Drive - Retail Box SSDSA2CW300G3B5

http://www.amazon.com/Intel-SATA-2-5-Inch-Solid-State-Drive/dp/B004T0DNPG/ref=sr_1_30?s=electronics&ie=UTF8&qid=1301335736&sr=1-30

Intel 320 Series 300 GB SATA 3.0 Gb-s 2.5-Inch Solid-State Drive SSDSA2CW300G3K5

http://www.amazon.com/Intel-2-5-Inch-Solid-State-Drive-SSDSA2CW300G3K5/dp/B004T0DNI8/ref=reg_hu-rd_add_1_dp_T2

Im just wondering the differences between K n B, in the past the K was retail but according to amazon the B is retail now, so i just want to make sure what are the real diferences between both drives. There is also only K models on the 300gb n 600gb, so idk if this is related to this being better performance drives? pls some info would be very helpful before I order.

Thanks again for your time,