Wireless WiFi Link 4965AGN BSOD in Windows 7 x64 (DRIVER_IRQL_NOT_LESS_OR_EQUAL)

Hello lukedude,

I suggest you open a case with the Intel Customer Support Contact Center.  It would be helpful if you could provide the agent with a "mini-dump" (small mini dump) file.

1. Right-click Computer or My Computer > Properties > Advanced tab > Startup and Recovery (Settings button).
2. Under "Write debugging information" dropdown, select "Small memory dump (64 KB).
3. Designate the "Small dump directory" of your choice.

If you are using the Intel(R) PROSet/Wireless WiFi Connection Utility to manage your wireless adapter, you may also want to attach a log file.

1. Open PROSet software.
2. From the menu, click Advanced > Advanced Statistics > Logging tab.
3. Specify the default folder for saved log files.
4. Configure logging settings.  A logging frequency of 5 seconds and expiration time of 2 hours should suffice. 
5. Click Start Logging.

Thank you,

Tony

I have the same problem with bluescreen, but with file transfer to networkdrive. When I want to copy file larger then 4GB, lets say the file is 5.3GB and copy from Win7 Ultimate x64 to WinXP x32 SP3, after 10 to 20 sec. the bluescreen appears, normal surfing and copying small files is no problem.

I checked the support form but there is no field to add a file, like a minidump, you have no option to select Windows 7 as System and no one from Intel has answerd me yet (my support question was 2 weeks ago). On Vista Ultimate x32 I had no problems with wifi-connection.

Hi, I have been having BSOD after recently upgrading from Win7 32 bit to Win7 64 bit, same network adapter as the OP, I never had these problems with the 32 bit os.  Debugging the .dmp it points to NETw5v64.sys as the probable cause.

I also run p2p, first uTorrent, then tried Vuze, same problem with both.  If the transfer rates are low, it is fine and will run stable, if I increase the transfer rate by watching a video from my NAS then soon the BSOD will remind me of the issues.

I have tried the Vista and Win7 drivers and get the same results, BSOD.  The minidump always points to NETw5v64.sys

Edit: 4GB RAM PC5300

I have rolled back the driver to v11.1.0.86 , installing it from the .inf via device manager.  I was pushing between 2 & 3 MB/s for 4 hours with no problems.  Been running with this driver for the last 24 hours.  All the other drivers dated after v11.1.0.86 (v12/v13) have resulted in BSOD when putting a high load on the NIC.

I am checking on your issue.

Hello again,

As mentioned further up in this thread, I suggest you open a case with the Intel Customer Support Contact Center.  It would be helpful if you could provide the agent with a "mini-dump" (small mini dump) file.  Per another post, you will probably have to do so once a case is opened and you can email the file to an agent.

1. Right-click Computer or My Computer > Properties > Advanced tab > Startup and Recovery (Settings button).
2. Under "Write debugging information" dropdown, select "Small memory dump (64 KB).
3. Designate the "Small dump directory" of your choice.

If you are using the Intel(R) PROSet/Wireless WiFi Connection Utility to manage your wireless adapter, you may also want to attach a log file.

1. Open PROSet software.
2. From the menu, click Advanced > Advanced Statistics > Logging tab.
3. Specify the default folder for saved log files.
4. Configure logging settings.  A logging frequency of 5 seconds and expiration time of 2 hours should suffice. 
5. Click Start Logging.

Thank you,

Tony

According to one of my collegues the driver still causes BSOD on x64.

You should try to update the audio driver too, since sometimes the conflict is with this one (even if it's generated by the WLAN driver).

Hi guys,

I've been having the same problem. I have a WiFi Link 5100 AGN. I've tried the win7 driver (12.1.1.1) and the latest one from Intel (13.0.0.1007) but I still got the damn BSOD whenever I used uTorrent (orn any other torrent software). I finally manage to "fix" the problem, at least until Intel decides to provide their customers with a working driver for win7 x64.

Anyhow, I just disabled the 802.11n mode from the advanced properties of the WiFi Link. I haven't got the BSOD since then.

Hi,

Please set your system to create kernel DMP and update when you have a new fresh DMP file using driver 13.0.0.107.

please let me know once you have it, i'll send you a link to upload the file.

thanks,

Gadi

Same problem with a Dell Studio 1557 with wifi 5300 agn. Blue Screens after heavy load. Copy files to NAS. Driver 13.0.0.107. Windows 7 64 bit

I have the exact same problem on my Acer Aspire 6920G with the Wireless WiFi Link 4965AGN. Running Windows 7x64. Since so many people have this problem why can't they fix it? Tried with the latest driver

Hi everyone,

Just to let you know, I opened a ticket and i hope I will be contacted soon by Intel in order to send the DUMP file.

Best Regards,

Didier

Please let us know how that goes.