HI,
I am working on trying to provision a laptop to the SCCM Server and it's just not working. We've gone thorugh a full unprovision, redid the has and all of that, and imported the laptop into the out of band management on the SCCM server. When I look at the amtopmgr.log file on the SCCM I don't see any communication what-so-ever happening between the laptop and the SCCM Server. I do believe that there is a log file on the Client machine that I can view to see what's happening on it's end with the provisioning process. Does anyone know if that's true and if so where can I find the log file.
Thanks,
Georgi
First, make sure you are using a wired connection and not wireless. Second, you may need to restart the hello packets from the laptop to your SCCM server. You can use the Intel® vPro Technology Activator Utility to restart the hello packets. You would run activator with a command line similar to this:
activator.exe /s https://yoursccmserver.company.com /h
Once the activator utility starts sending hello packets to your SCCM server you should see entries in the amtopmgr.log and bare-metal activation should begin.
Hi,
Do I run this command from the client machine? So after I do the provisioning of the laptop I run the command to connect back to sccm?
Thanks,
Georgi
Yes, you run this command from your client machine after you complete the out-of-band import wizard in SCCM.
Hi,
I ran the command on the laptop after redoing the out-of-band import on the SCCM server.
Here's the log file. It looks like it's failing in the communication somewhere.
Step Into: CheckAMT
Connected to HECI driver, version: 4.0.1.1074
BIOS Version: 7UET45WW (1.15 )
Intel AMT code versions:
Flash: 4.0.3
Netstack: 4.0.3
AMTApps: 4.0.3
AMT: 4.0.3
Sku: 44
VendorID: 8086
Build Number: 1124
Recovery Version: 4.0.3
Recovery Build Num: 1124
Legacy Mode: False
Setup and Configuration:
In process
Provisioning TLS Mode:
PKI
Step Into: CSCSER::PerformSCSRemoteConfiguration
Step Into: CSCSER::SCSSetAMTIdentity
AMT version: 4.0 Step Into: StartConfiguration
BIOS Version: 7UET45WW (1.15 )
Intel AMT code versions:
Flash: 4.0.3
Netstack: 4.0.3
AMTApps: 4.0.3
AMT: 4.0.3
Sku: 44
VendorID: 8086
Build Number: 1124
Recovery Version: 4.0.3
Recovery Build Num: 1124
Legacy Mode: False
Setup and Configuration:
In process
Intel AMT Mode:
Non Legacy
Remote Configuration:
enabled
Provisioning TLS Mode:
PKI
RNG seed status:
exists
PT_STATUS_INVALID_PT_MODE: Command is not permitted in current operating mode.
Activate Intel AMT configuration:
failure
PT_STATUS_INVALID_PT_MODE: Command is not permitted in current operating mode.Step Into: StartConfiguration
Step out: StartConfiguration error 3
After StartConfiguration 3
Step Into: CheckPKIPPSPIDStatus
Connected to HECI driver, version: 4.0.1.1074
Step out: CheckPKIPPSPIDStatus error 0
Connect to : at port: 9971:Unable to connect to server! ()
Sending the hello message has failed!
Connect to : at port: 9971:Unable to connect to server! ()
Sending the hello message has failed!
Connect to : at port: 9971:Unable to connect to server! ()
Sending the hello message has failed!
Exit with code 7
Georgi
Try running the tool as administrator. You can do this by right-clicking the command prompt icon, and select "Run as Administrator."
This is how I ran the tool. I also turned off the firewall on the client to make sure that it wasn't being blocked. maybe there's something blocking communication on the network.
HI,
I am working on trying to provision a laptop to the SCCM Server and it's just not working. We've gone thorugh a full unprovision, redid the has and all of that, and imported the laptop into the out of band management on the SCCM server. When I look at the amtopmgr.log file on the SCCM I don't see any communication what-so-ever happening between the laptop and the SCCM Server. I do believe that there is a log file on the Client machine that I can view to see what's happening on it's end with the provisioning process. Does anyone know if that's true and if so where can I find the log file.
Thanks,
Georgi

