I'm with you all!!!
Yes, you are correct. I am frustrated. To be clear about one thing though, I am not looking for anyone to admit a mistake. The communication that I am interested in is merely acknowledging that they have heard us. Is there a plan of action? If so, what is that? How about a beta driver eta? Is there anyone home at Intel? I made my living for a while as the Director of Platform Services. When we let down our user community, which wasn't often, we immediately reached out to that community with transparency of action. We stated our intentions with estimates and a course of action. When things changed, we would let the users know this date slipped or that issue wont be fixed yet. This black hole approach of Intel's is totally amateurish and makes me wonder if the support head needs to be schooled on good communication and winning over the community they jaded.
I'm in the same boat, Rob.
It's frustrating enough to be dealing with this issue on a very regular basis, and it adds insult to injury to not receive any kind of communication on Intel's part at this point.
I have tried holding out this long and not returning the laptop, as I've really wanted it to work out. On a conference call with a client yesterday my display went out (requiring me to power cycle the monitor to reset the connect) three times. Each time, I had to verbally stall the conversation with the client as I couldn't see what I was doing any longer. In times like this, it's more than a simple inconvenience or annoyance, it becomes critically damaging. It also seems to be happening much more often-- a few dozen over the course of a day now.
As long as I've held out in hopes that Intel makes the situation right by at least helping set some expectations on our end, I think I might have to call Lenovo and return this system and go back to my dependable old T410s with discrete NVIDIA chipset.
I wouldn't put up with that. Not even for a minute in front of a client.
I'm a software engineer, so I know all about people who provide Support. Good supportl looks completely different from bad... but it doesn't take an insider to see that Intel is not doing all they should.
Sad.
I found an answer!!!!
I change my GPU Voltage from Auto to 1.000 volt (which is the minimum voltage for my Z68A-GD65 G3) and now system is working properly
watching some youtube video and no flickering
ISSUE IS GONE
How did you change the voltage? Tool? Bios?
Thanks
I am almost excited.......
In bios
If you have dell, hp you will probably have to wait a bios update... That option is probably hidden.
If you have an asus, msi motherboard you will probably have a location in the bios with frequency to overclock and voltage should be here.
Here is my bios :
I tried dropping the voltage, the issue still occurs on my system. ![]()
Thanks for sharing the suggestion @Jo!
No problem Frojo
1.000 Volt (Minimum configuration) for me was higher than Auto (Auto on idle seems to be energy saver)
Try with a little more voltage (Like 5-10 % max more)
Just in case... Do not put too much voltage (The chip will burn and void intel warranty)
Also paid an attention to GPU and not take CPU which is a different settings.
I'm running my system at 1.000 Volt for about 16 hours and 0 crash or flickering occur of intel graphic accelerator.
Hope this will fix you problem too.
Folks, just want to let you know we are aware of the flickering issues and have replicated the issue internally. We are currently investigating the issue however, do to it's intermittent nature, it may take some time to root cause.
.
Thanks for taking the time to post feedback @Robert_U.
We do appreciate the update.
@robert_u:
This is such a welcome post, that even though there is nothing concrete being reported, it shows us we have been heard. I would like to ask if you would be willing to post a weekly update here, even if it is "nothing to report" so that we know this is still being worked on.
I think I speak for all of us when I say that we can be patient when we know someone is working on resolving out issue. And we will trust that the issue is being worked on when someone keeps us informed as to the progress.
Thanks again
Rob
Thank u so much, i just registered this forum to tell u how glad i am.
My Z68A-GD65 G3 got the GPU default voltage at 0.096, the minimun for "OC" was 1.000
Its ridiculous how low it was, and i was nerd raging with this computer. New upgrade and worst than the other ... and then i saw this post, reset the computer, set the gpu voltage on the bios to 1.000 and no more problems.
Tks
Jo
No problem, Rui Costa
I have also contacted MSI for an update to fix this
here is the reply :
I'm also having the blanking problem on an i7 3770 w/Win7 64. Latest BIOS and all, clearly a driver issue.
Discouraging that this thread is getting old with no fix yet.

