Try disabling the TPM then update the firmware after it completes enable the TPM.
Greg
I did try it and resulted in the same error. The meinfowin shows the needed hardware is present.
Copyright(C) 2004-2011 Intel(R) Corporation. All Rights Reserved.
AMT SKU Found.
Intel(R) MEInfo Win Version: 4.2.50.1053
BIOS Version: 7UET93WW (3.23 )
Intel(R) AMT code versions:
Flash: 4.0.3
Netstack: 4.0.3
Apps: 4.0.3
Intel(R) AMT: 4.0.3
SKU: ASF IAMT ITPM
VendorID: 8086
Build Number: 1124
Intel(R) AMT Mode:
Link status: Link down
Cryptography fuse: Enabled
Flash protection: Enabled
Last ME reset reason: Power up
Configuration state: Not started
BIOS boot State: Post Boot
Host Mac Address: 00-xx-yy-zz-aa-bb--cc
Wireless MAC address:Error: Firmware status is not success
Please check if the Wireless card is installed
FWU Override Counter: Always
FWU Override Qualifier: Always
Wireless Driver Version: Not Available
Wireless Hardware Version: Not Available
UNS Version: Not available
LMS Version: Not Available
MEI Driver version: 4.2.0.1008
MEBx Version: 0.0.0.0
FT Version: 4.0
FT Build Number: 1124
Manageability Mode: AMT
Local FWUpdate: Enabled
Secure FWUpdate: Enabled
TPM Vendor ID: INTC
TPM SPEC Version: 1.2.4.0
TPM FW Version: 4.0
TPM Firmware Build Number: 1124
TPM State: Operational
TPM Operational Mode: Disabled Owned Active
iTPM - FIPS 140-2 : False
iTPM - Failed Attempts Threshold:100
iTPM - Initial lockout period: 16
iTPM - Lockout multiplier: 2
iTPM - Fade-out period: 3600
iTPM - Physical presence life time lock flag : True
iTPM - Physical presence command enabled flag : True
iTPM - Physical presence HW enabled flag : False
TPM fuses (MCH/ICH/soft strap MCH/ soft strap ICH): Enabled
FW behavior on Flash Descriptor Override Pin-Strap: Halt
You disabled it in the BIOS and got the same error (Error (8729): TPM in owned state, owner password is required)?
If you did you can try this link http://technet.microsoft.com/en-us/library/cc749022(v=ws.10).aspx
Greg
Actually, I turned it off using tpm.msc and got the same error. So this time I tried by disabling the TPM in the BIOS and now I get this error:
Trying to connect to MEI driver.
Communication Mode: TPM
Error (8733): Firmware update tool failed to locate TPM device driver
*************************************
Please check the error message above.
*************************************
C:\DRIVERS\WIN\ME>
It sounds like you need to talk to Lenovo with this issue as we do not support the TPM.
Thanks
Greg
