Let me clarify this request a bit. Do this with a working driver that you have rolled back to. I am interested more with the system configuration than the driver information.

Compaq CQ60-417ca

État du pilote du contrôleur graphique Intel® pour PC portables

Report Date:   4/19/2010
Report Time[hr:mm:ss]:  17:41:8
Driver Version:   8.15.10.2021
Operating System:  Windows 7  (6.1.7600)
Default Language:  French (Canada)
DirectX* Version:  10.0
Physical Memory:  3003 MB
Minimum Graphics Memory: 64 MB
Maximum Graphics Memory: 1309 MB
Graphics Memory in Use:  13 MB
Processor:   Intel64 Family 6 Model 23 Stepping 10
Processor Speed:  1995 MHz
Vendor ID:   8086
Device ID:   2A42
Device Revision:  09

*   Accelerator Information   *

Accelerator in Use:  Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS:   1646.0
Current Graphics Mode:  1366 by 768

*   Devices Connected to the Graphics Accelerator   *

Active Notebook Displays: 1
* Built-in Display *

Monitor Name:   Moniteur Plug-and-Play générique
Display Type:   Numérique
Gamma Value:   2,2
DDC2 Protocol:   Pris en charge

Maximum Image Size:
Horizontal:   13,39 pouces
Vertical:   07,48 pouces

Monitor Supported Modes:
1366 par 768 (60 Hz)

Display Power Management Support:
Standby Mode:   Non pris en charge
Suspend Mode:   Non pris en charge
Active Off Mode:  Non pris en charge

Raw EDID:
00 FF FF FF FF FF FF 00 06 AF EC 20 00 00 00 00
01 12 01 03 80 22 13 78 0A 57 55 9C 5A 54 9D 26
1A 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 12 1B 56 43 50 00 26 30 30 20
34 00 58 C1 10 00 00 18 00 00 00 0F 00 00 00 00
00 00 00 00 00 00 00 00 00 20 00 00 00 FE 00 41
55 4F 0A 20 20 20 20 20 20 20 20 20 00 00 00 FE
00 42 31 35 36 58 57 30 32 20 56 30 20 0A 00 46

* Other names and brands are the property of their respective owners. *

Perfect, thanks. This will be very helpfull. Also, what brand and model of laptop is it?

Sony VAIO VGN-FW140E

IntelВ® Graphics Media Accelerator Driver for Mobile Report

Report Date:            4/19/2010
Report Time[hr:mm:ss]:        17:45:26
Driver Version:            8.15.10.2021
Operating System:        Windows 7  (6.1.7600)
Default Language:        English (US)
DirectX* Version:        10.0
Physical Memory:        2940 MB
Minimum Graphics Memory:    128 MB
Maximum Graphics Memory:    1342 MB
Graphics Memory in Use:        34 MB
Processor:            x86 Family 6 Model 23 Stepping 6
Processor Speed:        2259 MHz
Vendor ID:            8086
Device ID:            2A42
Device Revision:        07

*   Accelerator Information   *

Accelerator in Use:        Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS:            1629.0
Current Graphics Mode:        1600 by 900

*   Devices Connected to the Graphics Accelerator   *

Active Notebook Displays: 1
    *    Built-in Display    *

Monitor Name:            Generic PnP Monitor
Display Type:            Digital
Gamma Value:            3,55
DDC2 Protocol:            Supported

Maximum Image Size:
Horizontal:            Not Available
Vertical:            Not Available

Monitor Supported Modes:
1600 by 900 (60 Hz)

Display Power Management Support:
Standby Mode:            Not Supported
Suspend Mode:            Not Supported
Active Off Mode:        Supported

Raw EDID:
00 FF FF FF FF FF FF 00 4D D9 FA 06 09 00 00 00
00 0C 01 03 80 00 00 FF 2F 00 00 A0 57 49 9B 26
10 48 4F 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 95 22 40 20 60 84 05 30 14 12
21 00 00 00 00 00 00 18 00 00 00 FD 00 00 3C 00
E6 09 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 AA

Compaq CQ60-417ca

SONY VAIO VGN - FW 140E Intel® Graphics Media Accelerator Driver for Mobile Report Report Date: 4/19/2010 Report Time[hr:mm:ss]: 19:9:4 Driver Version: 8.15.10.2021 Operating System: Windows 7  (6.1.7600) Default Language: English (United States) DirectX* Version: 10.0 Physical Memory: 2940 MB Minimum Graphics Memory: 128 MB Maximum Graphics Memory: 1342 MB Graphics Memory in Use: 26 MB Processor: x86 Family 6 Model 23 Stepping 6 Processor Speed: 2259 MHz Vendor ID: 8086 Device ID: 2A42 Device Revision: 07 *  Accelerator Information  * Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family Video BIOS: 1629.0 Current Graphics Mode: 1600 by 900 *  Devices Connected to the Graphics Accelerator  * Active Notebook Displays: 1 * Built-in Display * Monitor Name: Generic PnP Monitor Display Type: Digital Gamma Value: 3.55 DDC2 Protocol: Supported Maximum Image Size: Horizontal: Not Available Vertical: Not Available Monitor Supported Modes: 1600 by 900 (60 Hz) Display Power Management Support: Standby Mode: Not Supported Suspend Mode: Not Supported Active Off Mode: Supported Raw EDID: 00 FF FF FF FF FF FF 00 4D D9 FA 06 09 00 00 00 00 0C 01 03 80 00 00 FF 2F 00 00 A0 57 49 9B 26 10 48 4F 00 00 00 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 95 22 40 20 60 84 05 30 14 12 21 00 00 00 00 00 00 18 00 00 00 FD 00 00 3C 00 E6 09 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 AA * Other names and brands are the property of their respective owners. *

SONY VAIO VGN - FW 140E Intel® Graphics Media Accelerator Driver for Mobile Report Report Date: 4/19/2010 Report Time[hr:mm:ss]: 19:9:4 Driver Version: 8.15.10.2021 Operating System: Windows 7  (6.1.7600) Default Language: English (United States) DirectX* Version: 10.0 Physical Memory: 2940 MB Minimum Graphics Memory: 128 MB Maximum Graphics Memory: 1342 MB Graphics Memory in Use: 26 MB Processor: x86 Family 6 Model 23 Stepping 6 Processor Speed: 2259 MHz Vendor ID: 8086 Device ID: 2A42 Device Revision: 07 *  Accelerator Information  * Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family Video BIOS: 1629.0 Current Graphics Mode: 1600 by 900 *  Devices Connected to the Graphics Accelerator  * Active Notebook Displays: 1 * Built-in Display * Monitor Name: Generic PnP Monitor Display Type: Digital Gamma Value: 3.55 DDC2 Protocol: Supported Maximum Image Size: Horizontal: Not Available Vertical: Not Available Monitor Supported Modes: 1600 by 900 (60 Hz) Display Power Management Support: Standby Mode: Not Supported Suspend Mode: Not Supported Active Off Mode: Supported Raw EDID: 00 FF FF FF FF FF FF 00 4D D9 FA 06 09 00 00 00 00 0C 01 03 80 00 00 FF 2F 00 00 A0 57 49 9B 26 10 48 4F 00 00 00 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 95 22 40 20 60 84 05 30 14 12 21 00 00 00 00 00 00 18 00 00 00 FD 00 00 3C 00 E6 09 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 AA * Other names and brands are the property of their respective owners. *

Intel® Graphics Media Accelerator HD (Core i5) Report Date: 4/20/2010 Report Time[hr:mm:ss]: 11:57:9 Driver Version: 8.15.10.1995 Operating System: Windows 7  (6.1.7600) Default Language: English (United States) DirectX* Version: 10.0 Physical Memory: 3764 MB Minimum Graphics Memory: 128 MB Maximum Graphics Memory: 1754 MB Graphics Memory in Use: 24 MB Processor: Intel64 Family 6 Model 37 Stepping 2 Processor Speed: 2260 MHz Vendor ID: 8086 Device ID: 0046 Device Revision: 12 *  Accelerator Information  * Accelerator in Use: Intel(R) Graphics Media Accelerator HD Video BIOS: 1890.3 Current Graphics Mode: 1366 by 768 *  Devices Connected to the Graphics Accelerator  * Active Notebook Displays: 1 * Built-in Display * Monitor Name: Generic PnP Monitor Display Type: Digital Gamma Value: 2.2 DDC2 Protocol: Supported Maximum Image Size: Horizontal: 13.39 inches Vertical: 07.48 inches Monitor Supported Modes: 1366 by 768 (60 Hz) Display Power Management Support: Standby Mode: Not Supported Suspend Mode: Not Supported Active Off Mode: Not Supported Raw EDID: 0 ff ff ff ff ff ff 0 6 af ec 20 0 0 0 0 1 12 1 3 80 22 13 78 a 57 55 9c 5a 54 9d 26 1a 50 54 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 26 1b 56 47 50 0 26 30 30 20 34 0 58 c1 10 0 0 18 0 0 0 f 0 0 0 0 0 0 0 0 0 0 0 0 0 20 0 0 0 fe 0 41 55 4f a 20 20 20 20 20 20 20 20 20 0 0 0 fe 0 42 31 35 36 58 57 30 32 20 56 30 20 a 0 0 * Other names and brands are the property of their respective owners. *

  i have a: asus F52 Q series

Intel(R) Graphics Media Accelerator Driver for Mobile Report

Report Date:        04/20/2010
Report Time[hr:mm:ss]:    21:52:56
Driver Version:        7.15.10.1666
Operating System:        Windows Vista (TM) Home Premium* , Service Pack 2 (6.0.6002)
Default Language:        Dutch
DirectX* Version:        10.0
Physical Memory:        3036 MB
Minimum Graphics Memory:    32 MB
Maximum Graphics Memory:    1294 MB
Graphics Memory in Use:    98 MB
Processor:        x86 family 6 Model 15 Stepping 13
Processor Speed:        2161 MHZ
Vendor ID:        8086
Device ID:        2A42
Device Revision:        07

*   Accelerator Information   *

Accelerator in Use:        Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS:        1706.0
Current Graphics Mode:    1366 x 768 True Color (60 Hz)

*   Devices Connected to the Graphics Accelerator   *

Active Notebook Displays: 1

*   Notebook   *

Monitor Name:        Generic PnP Monitor
Display Type:        Digital
Gamma Value:        2,20
DDC2 Protocol:        Supported
Maximum Image Size:    Horizontal: Not Available
            Vertical:   Not Available
Monitor Supported Modes:
1366 x 768 (60 Hz)
Display Power Management Support:
    Standby Mode:    Not Supported
    Suspend Mode:    Not Supported
    Active Off Mode: Not Supported
Raw EDID:
00 ff ff ff ff ff ff 00 06 af ec 20 00 00 00 00
01 12 01 03 80 22 13 78 0a 57 55 9c 5a 54 9d 26
1a 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 26 1b 56 47 50 00 26 30 30 20
34 00 58 c1 10 00 00 18 00 00 00 0f 00 00 00 00
00 00 00 00 00 00 00 00 00 20 00 00 00 fe 00 41
55 4f 0a 20 20 20 20 20 20 20 20 20 00 00 00 fe
00 42 31 35 36 58 57 30 32 20 56 30 20 0a 00 2e

* Other names and brands are the property of their respective owners.

acer aspire 5740 windows 7 64 bit Intel® Graphics Media Accelerator HD (Core i5) Report Date: 4/20/2010 Report Time[hr:mm:ss]: 11:57:9 Driver Version: 8.15.10.1995 Operating System: Windows 7  (6.1.7600) Default Language: English (United States) DirectX* Version: 10.0 Physical Memory: 3764 MB Minimum Graphics Memory: 128 MB Maximum Graphics Memory: 1754 MB Graphics Memory in Use: 24 MB Processor: Intel64 Family 6 Model 37 Stepping 2 Processor Speed: 2260 MHz Vendor ID: 8086 Device ID: 0046 Device Revision: 12 *  Accelerator Information  * Accelerator in Use: Intel(R) Graphics Media Accelerator HD Video BIOS: 1890.3 Current Graphics Mode: 1366 by 768 *  Devices Connected to the Graphics Accelerator  * Active Notebook Displays: 1 * Built-in Display * Monitor Name: Generic PnP Monitor Display Type: Digital Gamma Value: 2.2 DDC2 Protocol: Supported Maximum Image Size: Horizontal: 13.39 inches Vertical: 07.48 inches Monitor Supported Modes: 1366 by 768 (60 Hz) Display Power Management Support: Standby Mode: Not Supported Suspend Mode: Not Supported Active Off Mode: Not Supported Raw EDID: 0 ff ff ff ff ff ff 0 6 af ec 20 0 0 0 0 1 12 1 3 80 22 13 78 a 57 55 9c 5a 54 9d 26 1a 50 54 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 26 1b 56 47 50 0 26 30 30 20 34 0 58 c1 10 0 0 18 0 0 0 f 0 0 0 0 0 0 0 0 0 0 0 0 0 20 0 0 0 fe 0 41 55 4f a 20 20 20 20 20 20 20 20 20 0 0 0 fe 0 42 31 35 36 58 57 30 32 20 56 30 20 a 0 0 * Other names and brands are the property of their respective owners. *

Thanks everyone for providing your system information.

So far it appears the issue only occurs on mobile/laptop systems. That is why I do not see it when testing on desktop systems.

Typically, laptop manufacturers add customizations to the graphics driver and/or VBIOS that is specific to their systems and how they want them to perform. For laptops, I always recommend that you run the latest supported and tested driver for your system provided by the systems manufacturer. If there is and issue with the driver provided by your system manufacturer, it is best to contact them to find a resolution for the issue and only use the generic driver from Intel as a last resort knowing that it may not perform correctly due to system customizations.

We are continuing to test this issue on the mobile systems we have at our disposal but so far have not been able to replicate it. This leads me to believe it is a customization issue. We will continue to look at this however, I recommend that if you are seeing this issue, that you use the latest supported driver on your systems manufacturers web site.

Mine isn't a laptop.  It's a home built desktop.

OS: Windows XP Pro SP3

Mother board: ASUS P7H57D-V EVO

CPU: i5 660

I was hoping enough info was gathered from everyone else.  If you really need my setup information as well I can remove the video card and install latest intel driver that causes the issue.