Two years of trouble with S5000PSL
Problems:
Occasional Crashes: BSOD, hangs, or restarts: most of the time after crash/restart one or more Drive Cages is missing. Need to pull the power-cables. Wait a few minutes. Connect cables, boot and drives are back.
Most of the time No crash information in Windows.
Restart in OS: often one or more Drive Cages are missing (after restart NOT A CRASH). Need to pull the power-cables. Wait a few minutes. Connect cables, boot and drives are back.
RMM2: no remote console posible (Vista/MacOS/XP, can login to RMM2)
RMM2: first page of SEL log not visible
Intel Management: software interferes with windows OS: unable to install and use Intel Management
OS:
Windows Small Business Server 2008 SP1 (64 bit)
Windows Small Business Server 2003 R2 SP2 (32 bit) (replaced by SBS 2008)
Hardware (Intel):
Chassis: SC5400LX
Motherboard: S5000PSL
RMM: RMM2
Drive cages: AXX4DRV3GEXP and AXX6DRV3GEXP
Firmware/Drivers:
all components have latest versions
Intel Support:
Dozens of emails: problem still exists
So far I tried:
- Replaced all Harddisks (found several problems with Seagate Barracuda 7200.11 SATA II Disk Drives)
- Replaced Drive Cages's EXP4 and EXP6
- Replaced RAID controller (Intel SRCSAS18E -> Adaptec 5805) (both crash in the same way)
- Replaced OS (new clean installations): before SBS 2003 -> now SBS 2008 (both crash in the same way)
- Replaced RAM
Please help,
Fulco